Rated 3.8 out of 5 by 708
Rated 5.0 out of 5.0 by Isabelle2011 Very comfortable hotel.
This hotel is in a great location - close to sub-way, restaurants and Central Park. It is easy walking distance to the Theatre District and Times Square.
The room was comfortable but needed a bit of updating and the bathroom needs a remodel. Despite this everything was clean and we enjoyed our stay.
The restaurant needs and complete overhaul. The breakfast was basic and evening meal was average - would recommend you eat elsewhere.
July 7, 2014
Rated 1.0 out of 5.0 The worst Holiday Inn I have ever been
A nightmare from the minute we came in.
1- room very hot need to call the desk to have finally some body to flush the AC and change the filter.
2- the elevators were stop on 18th the first night.
3- no water in the machine
4- 25 minutes wait to go down the next morning because of elevators problems
5- very poor breakfast
And on and on.
That hôtel need renovation and à better quality in all services.
July 7, 2014
Rated 4.0 out of 5.0 by Robbyn74 Great location
I recently travelled to NYC for the first time & stayed at this location as it was chosen as one of 2 hotels available to us by our tour provider for the night before our cruise. This hotel was soo convenient to the cruise port, all we had to do was step outside the door & we were able to get a cab right away! This hotel is also close to other NYC attractions, as we were able to walk from the hotel to the closest subway station & take the subway into the city to see the sights! We were able to walk back to the hotel once we were finished sight seeing & were ready to turn in for the night. The staff at the hotel were friendly & courteous, answering any questions that we had & also greeting me as an IHG rewards member when I checked in. We realized that we forgot to bring a couple of items & we were able to call the front desk & arrange to pick up the items the next morning! Our room was spacious & even with the excitement of the upcoming cruise, I slept really well! I wouldn't hesitate to stay at this hotel again!
July 4, 2014