Rated 3.8 out of 5 by 709
Rated 4.0 out of 5.0 by Rosie14 good place to stay but the room was too warm.
Great location and clean rooms. The only problem was the air conditioning. The room was too warm. The pool was closed too.
July 8, 2014
Rated 5.0 out of 5.0 by Isabelle2011 Very comfortable hotel.
This hotel is in a great location - close to sub-way, restaurants and Central Park. It is easy walking distance to the Theatre District and Times Square.
The room was comfortable but needed a bit of updating and the bathroom needs a remodel. Despite this everything was clean and we enjoyed our stay.
The restaurant needs and complete overhaul. The breakfast was basic and evening meal was average - would recommend you eat elsewhere.
July 7, 2014
Rated 1.0 out of 5.0 The worst Holiday Inn I have ever been
A nightmare from the minute we came in.
1- room very hot need to call the desk to have finally some body to flush the AC and change the filter.
2- the elevators were stop on 18th the first night.
3- no water in the machine
4- 25 minutes wait to go down the next morning because of elevators problems
5- very poor breakfast
And on and on.
That hôtel need renovation and à better quality in all services.
July 7, 2014