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Rated 4.1 out of 5 by 320 reviewers.
Rated 5.0 out of 5.0 by Great value in Chelsea My sister and I stayed here after seeing a Broadway show on a Saturday night. Great value room! Clean, quiet and comfortable. Great location to subway, restaurants, bars and shopping. Staff was great - exchanged our king bed for 2 doubles without a problem. Storing luggage before and after checkin - again no problem. Room is on the small side and might be an issue if you are staying for a week. I would definitely stay again. November 19, 2014
Rated 2.0 out of 5.0 by Fair stay This stay was satisfactory. Their customer service could use improvement and would certainly benefit from new management. Overall ☆☆ November 19, 2014
Rated 5.0 out of 5.0 by Great location, safe neighbourhood, nearby everything! Great location, safe neighbourhood, nearby everything including restaurants, shopping, tourist attractions and the subway! We would highly recommend this property for anyone visiting Manhattan! Also, well worth the minimal amount extra to pay for a room with a "view"! November 19, 2014
Rated 4.0 out of 5.0 by Nice location and great service The location was great as it was close to Times Sq but not too close so it is not too noisy. The room and bathrooms are small but it is NYC. Overall, the room was comfortable. November 18, 2014
Rated 5.0 out of 5.0 by Amazing view from a very good room Had stayed here before so I knew it was good. There were no negatives during this stay. The location is excellent for a number of things. I was 4 blocks from my business location and had a short walk to Madison Square Garden for an event there. Very comfortable room. November 18, 2014
Rated 4.0 out of 5.0 by Glad to stay here... Everything was good with until I got to the parking garage to pay for parking. I was charged more than double then what the Web site said it will be (even with the discount) and then when I drove to the hotel to pickup my family we found out that the passenger's door was damaged because of what looks like a scratch agains a wall. :C November 18, 2014
Rated 5.0 out of 5.0 by Did not book myself but was booked for me Very clean and comfortable. Rooms are tiny. Great staff. Restaurant was surprisingly good. Front desk staff was super attentive and so was bell staff. I would stay here again, even though I didn't book this myself and it was part of a larger group meeting. But I liked it and was able to get a different room when the one I checked into had a small problem. Close to everything and lots of great stuff within walking distance. Fairways market, deli's, starbucks, Whole Foods, etc. November 16, 2014
Rated 5.0 out of 5.0 by Visit to NY We visited NY from Nov. 6-8, and our stayed at the Holiday Inn was great. From the moment we arrived to the time we left, the staff was very helpful. We were even able to check in before the usual time. The receptionist was very accommodating. Every staff member we had contact with was very kind, professional and helpful. November 16, 2014
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