Rated 5.0 out of 5.0 by cheesemonger2 Location, Location, Location
This is at least the 6th time I have stayed at this property and for my needs, it is ideally located.
The rooms are small... it's NYC but they are clean an well appointed.
The staff is friendly and helpful.
Forget the restaurant; the food is not very good; there are so many better within walking distance.
May 15, 2013
Rated 1.0 out of 5.0 by BizTraveler7232 Gross, unpleasant room
Ugh. Smoking room on a smoking floor. Staff is very nice, but the hotel is shabby and uncomfortable. Not staying here again if I can help it.
May 15, 2013
Rated 5.0 out of 5.0 by Lisan13 Overall Experience
I had an awesome time at this hotel. The staff was pleasant, courteous and very helpful. The room was clean and quite comfortable. The location was easily accessible and within walking distance of a variety of restaurants and shops. My overall experience was definitely a great one and I look forward to visiting again.
May 14, 2013
Rated 4.0 out of 5.0 by lwp1950 room situation
I was traveling with my niece and would have preferred having 2 beds rather than a king. Only smoking rooms with 2 beds were available.
May 12, 2013
Rated 4.0 out of 5.0 by Zuluz Good location
Reasonable hotel with good location to visit either uptown and downtown; but you have to be ready spend 10-15 min by walk to reach touristic centers. Room was clean and service was OK.
It was a bit noisy morning because of some work outside, the conditioner worked quiet good but too noisy as well. Shower is mounted in the wall that typical for America's hotel but is not convenient and comfortable to use (personally).
Hotel has 2 elevators only and 25 floors, so at peak time we had to wait elevator for 5-10 min.
May 6, 2013
Rated 5.0 out of 5.0 by dudley615 Clean room and wonderfu service
My many thanks to Pilar. Im from New Hampshire and she gave me and our friends some great tips on wear to shop and places to sight see. We took a 6hr guided tour and it was fantastic. All of us had splendid time.
Thank you Pilar for all yor help and especially your friendlly smile and personality.
Your friends from,
April 29, 2013
Rated 5.0 out of 5.0 by Myra007 EXCELLENT STAY IN CHELSEA
Upon arriving at the hotel I was somewhat taken back as I expected the lobby/hotel to be larger. The area was small for the actual amount of guests this hotel can accommodate. I had a great check-in with Matthew who was very friendly & helpful.
I had booked a room on the 21st. floor with a great city view.
When arriving in the room it was obvious that it had been freshly cleaned and the air had a strong chemical smell. I mentioned it to Matthew and I was moved without any problem at all. The rooms are small, but typical of most older New York City Hotels.
There are not many rooms on each floor which makes this hotel very quiet in the evening. The restaurant staff was very friendly, good food, reasonable priced, and generous portions.
The waiter Jose took note of my choice of cocktail and served it
perfectly every day/evening for the 4 days I was a guest in the hotel. I was there on business, but this hotel is in a great location for walking distance to any attraction or shopping on 5th Ave. I would definately recommend this hotel.
April 26, 2013
Rated 5.0 out of 5.0 by BarbaraNY Outstanding staff and great location
This hotel is one of my top choices when staying in Manhattan. It's located in Chelsea, so it's not as hectic as the mid town areas. The staff is exceptionally friendly, accommodating and helpful. The rooms are on the small side, but very clean and modern. They do have a restaurant on site, however I have never tried it.
April 25, 2013