Rated 4.0 out of 5 by 141
Rated 2.0 out of 5.0 by Samamin Smallest room and bathroom but great location
Location was Great. Room was very small some motel in NY have bigger room that this hotel. Bathroom had the smallest sink i have ever seen with almost no counter top . if you stay with you wife, girlfriend or you are a girl you will have hard time pu you make up on in that tiny bathroom with almost no counter top. my wife was very mad about that.
November 29, 2013
Rated 5.0 out of 5.0 by Lia13 Highly Attentive Staff
The hotel room is basic but very clean with comfortable beds. I requested a city view and had a room in the rear of the building with a roof top view of things which made for a unique perspective of the neighborhood and good picture taking.
I feel the cost of the room was very reasonable considering the location. I would like to commend the staff at this Holiday Inn. Everyone was friendly, helpful and very attentive to check-in, storing of luggage, sorting out a computer issue, and advising on directions.
I was very pleased with the experience and will plan to stay here again.
November 27, 2013
Rated 1.0 out of 5.0 by Gabriel8 Horrible Experience
I was at the hotel between 16th and 19th November with my family and had one of the worst experiences with hosting in the EUA.I have been in new york a few times and this was by far the worst hotel I have stayed in the city with a very inferior quality to the standard and the name (franchise) holiday inn and the principles of its creator.
The hotel is extremely disorganized(digitally and physically) even being a small building with not so many guests, the staff is unprepared and lazy with some exceptions but there is a employee on the front desk called Marbel who was rude, impolite and likes to yell at guests the worst hotel employee I've ever seen in my travels.The region around the hotel looks a bit abandoned and desolate. The policy of receiving packets at the hotel is a horror, showing all the local desorganization,they sent back packges without communicating, and simply say that not their problem to guest ,would be better to simply tell on the website that they do not accept deliveries. .The rooms are small and the only 2 elevators are slow and also used for cleaning and maintenance that is average.
The wi-fi is free and fast but the staff forgot to tell me and the other guest when they change the passcode to access te internet.
I lost a lot of my time with silly problems that i would not have in a serious hotel on my stay there what gave me more stress and less rest
i do not recomend to anyone and
I hope never stay there again
November 23, 2013
Rated 5.0 out of 5.0 by triznik Try the Holiday Inn 6th Ave/Chelsea!
This property is a quiet oasis with convenient access to the nearby sites and sounds of Manhattan. Great location, friendly staff, and good value make this an easy recommendation for your next visit to the Big Apple.
November 14, 2013
Rated 2.0 out of 5.0 by Ivob Bad business service and poor internet connection
I spent a week in the hotel as a part of business group.
Despite the written instructions the staff constantly made mistakes about the reservations and payments. At the end my credit card was blocked after numerous attempts for billing different amounts within a short time. Hopefully I had a second card with me.
Last but not least the internet connection was poor and unstable.
November 12, 2013
Rated 5.0 out of 5.0 by TommyHD Great experience
Eight night stay, 2 guests. Chosen for location and good room rates. Pleased with all amenities. Would definitely book here again.
November 2, 2013
Rated 4.0 out of 5.0 by mfkne Good Manhattan Hotel
I've stayed at this hotel before. During my previous stay I had a very small room, so when I was upgraded to a double room with city view on the 22nd floor I was very pleasantly surprised.
Staff were friendly throughout, the only minor issue is that the air conditioning units inside the room can be quite noisy.
November 1, 2013
Rated 4.0 out of 5.0 by Carol2004 NYC
The hotel localization is perfect, with subways and Eataly nearby. We didn't eat at the hotel, since there was a café in the corner. The bathroom is small.
October 27, 2013