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Rated 4.1 out of 5 by 290 reviewers.
Rated 5.0 out of 5.0 by Great location, comfortable bed and can't beat this Excellent location, great service and comfortable bed. We made it with three elementary school kids. I will choose this hotel if I ever go to New York again. I highly recommend. August 3, 2014
Rated 1.0 out of 5.0 by A smoking room for a non smoker Front desk staff was unable to provide me the room i had booked, and was further useless in helping to get an other accommodation. I ended up at a much more expensive location. August 3, 2014
Rated 4.0 out of 5.0 by Comfortable bed and great front desk staff They were still in the process of renovating the hotel. Could hear some drilling and hammering going on during the days. Competition for elevator between guests and work crew. Overall stay was quite pleasant, comfortable bedding and clean rooms. A mini fridge in the room would have been nice. Thanks to Alex and Carlos for answering questions and arranging transportation. August 1, 2014
Rated 3.0 out of 5.0 by Holiday Inn Manhattan The hotel requires some serious renovation, very dated and tired looking. Bathroom in room also dated. Currently lots of building work happening although I'm not sure where. Nosy air con unit outside my door. No breakfast included, would have been nice to have this given the room rate. Very central hotel though, clean room, bed and pillows very comfortable. July 31, 2014
Rated 4.0 out of 5.0 by Our Home in NYC As usual, this is our first choice when working in NYC. The staff is very friendly and helpful. The location is a shining star. Between Fairway and Whole Foods. Around the corner from Starbucks and Duane Reade. Short walk from Penn Station and the Manhattan Mall. Lots of reastaurants nearby. Quiet enough for the hustle and bustle of Manhattan. This is like our "home" while in NYC. July 30, 2014
Rated 3.0 out of 5.0 by Great location Nice hotel in great spot. Rooms were NYC small and didnt offer twin beds as listed. I would return whem single bed occupancy is needed. July 30, 2014
Rated 3.0 out of 5.0 by A bit small for 4 adults, but location was good The room was a bit smaller than expected. The two bed room was one of the few available in the Chelsea location. Bathroom was small, need to almost step into the shower to close the door. Poor quality showerhead/low water pressure. Hotel was close to a lot of great restaurants and attractions. July 30, 2014
Rated 5.0 out of 5.0 by Great hotel! Great location! Everything was excellent! I'd definitely stay at this location again. July 29, 2014
Rated 4.0 out of 5.0 by OK for the city Very nice staff, and very clean.Just very uncomfortable all around because of the small room size. I guess that is New York. July 24, 2014
Rated 5.0 out of 5.0 by Great service and comfortable bed I would recommend this hotel - great service (Alex at the front desk was perfect), very comfortable bed and good location! July 24, 2014
Rated 5.0 out of 5.0 by good hotel in Chelsea Excellent location, friendly staff. Look for discounts which make it a very good deal. July 23, 2014
Rated 5.0 out of 5.0 by nice hotel in Chelsea area This is a very nice hotel. We booked double beds with three persons. Although it is not very big in terms of space but the beds are standard size and big enough for four persons. It is good for people to visit the New York City. We left our car in the parking garage which charges only $30 per day while staying in Holiday Inn hotel. July 23, 2014
Rated 5.0 out of 5.0 by First NYC This was my first business trip to New York City and staying at the Holiday Inn on Manhattan 6th Ave - Chelsea and it was a great experience. The staff were friendly and helpful. The location was very convenient for the course I was taking and for sightseeing. I would highly recommend this hotel if you are going to NYC July 22, 2014
Rated 5.0 out of 5.0 by Location, cleanliness and great service. Location of the hotel is perfect for getting around the city. Customer service of the staff was amazing. The cleanliness of the room was exceptional. Rooms are very small, but is expected for the area. Parking for loading/unloading in front of the hotel is tight and very hard to get and parking in the private garages can be expensive (validated - up to $31 for 24 hr.) The restaurant inside was very good. The chef prepared a specialty dish for me and served right at my table, drinks were yummy but pricey. Overall my husband and I had a great experience on our stay. July 21, 2014
Rated 4.0 out of 5.0 by Good hotel and decent area The staff was very good. The parking garage was close but messed up the discount. The front desk corrected it. July 20, 2014
Rated 5.0 out of 5.0 by Great Hotel This is my second stay at the Holiday Inn in Chelsea, Manhattan and it is a great hotel with a great location. July 16, 2014
Rated 5.0 out of 5.0 by Highly Recommend We just came back from our recent stay at Holiday Inn® Manhattan 6th Ave - Chelsea. it was a wonderful experience. Most notable was the excellent staff. Everyone, and I mean EVERYONE, always greeted us with a smile and a Good Morning or Good Evening. They made us feel as if we were their most important guests! When we inquired about getting a taxi for our trip back to the airport, the concierge took control and arranged everything for us, even giving helpful advice about traffic and the best time to leave to meet our scheduled departure. The front desk did everything to honor requests we had about our room. I was so impressed and right from the start I know this was an accommodating hotel and that we had made the right choice. We loved the location, too. I will always recommend this hotel to my friends traveling to NYC! July 11, 2014
Rated 4.0 out of 5.0 by Good Visit Great visit please allocate to my membership 778012684 July 10, 2014
Rated 5.0 out of 5.0 by Great location! Spent 3 days in NYC and this was a great location, great hotel, clean, friendly staff. Highly recommended. July 10, 2014
Rated 3.0 out of 5.0 by Good Price Stayed at this location by looking at price. Parking was more than I wanted to pay but I guess no choice at NY. One of the two elevator was not in operation for a whole day, caused huge traffic of guests trying to both get down and up the floors. Room was average clean for NY hotel I guess, but soap someone else used was left behind and did not feel housekeeping was in great shape. Location was not the greatest if walking at night but I guess it was average for middle of NY. Over all, I recommend this hotel for those visiting NY. July 9, 2014
Rated 5.0 out of 5.0 by Menu seems dated, ate there only once We really enjoyed our work/academic/leisure stay. We would have chosen to eat at the hotel more often because, when we did, the food and service were good, however the menu seemed more geared to the 60's and 70's. No big salads, main focus on large amounts of pasta and huge steaks...just not suited to our personal preference for smaller portions (and our party comprised 2 70 y/o's and a 16 y/o). Maybe it's because we're from LA... we just don't eat such gargantuan portions and that seemed to be the restaurant's boast. (By the way, one of us is Italian, even he thought the portions featured were way too large). Price was also a factor, who wants to order an expensive steak knowing you can't eat even half of it? July 8, 2014
Rated 4.0 out of 5.0 by Comfotable pillows and great staff. Upon check in the lobby was small but looked inviting. Fast, easy check in and the staff was great at the front desk. Went to the bar/lounge and the servers and cook were wonderful. We were on the 20th floor and the rooms are quite small. The pillows were so comfortable and the beds were fine. Liked the outdoor tables to sit outside at night by the sidewalk. Overall the stay was good and so is the staff. July 7, 2014
Rated 3.0 out of 5.0 by Fair to Average Very old, noisy hotel makes it difficult to sleep. Maids woke us every morning with their loud chatter. Tiny rooms as per most hotels in New York. July 7, 2014
Rated 1.0 out of 5.0 by Not a good stay I am not pleased with the staff on how they handling the guests. Rooms are too congested and room is not properly house kept July 2, 2014
Rated 5.0 out of 5.0 by Great stay great service I was a guest of the hotel for a week, and enjoyed the service very much! July 2, 2014
Rated 5.0 out of 5.0 by Great Service The entire staff made our 5-day stay a great experience. They were helpful and attentive to our needs. June 28, 2014
Rated 4.0 out of 5.0 by tight bathroom-towels are old looking the location was great for the purpose of our stay-close to 28th st where fencing gym is located June 27, 2014
Rated 3.0 out of 5.0 by poor elevators Had to wait for a long time as elevators are slow and are also used by staff June 26, 2014
Rated 3.0 out of 5.0 by good location, tiny room the location of this property is convenient: close to Penn Station and a short walk to the 1 and F subway station and the PATH. There are only 2 elevators (for 25 floors and there are 10 rooms per floor). The room is tiny with the door not even opening all the way. Noise from the hallway is bad. AC and heat is from a unit under the window and makes a lot of noise. The pillows are square and small and the bed is short. There is a Coffee maker is under the nightstand (no room to put it somewhere else), towels are a bit worn but the walk in shower is clean and there is sufficient water pressure. The sink is ridiculously small. Small lobby with uncomfortable furniture. Staff is friendly. Common areas are dated, scratched and worn. June 22, 2014
Rated 4.0 out of 5.0 by Great value, great location Really enjoyed staying at this Holiday Inn Express. The room was clean and comfortable. However, the bathroom was very small. The rest of the stay was excellent. June 19, 2014
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