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Rated 4.0 out of 5 by 230 reviewers.
Rated 5.0 out of 5.0 by great location and very clean -Although the rooms are a bit small, they are very cozy,and very clean . - I had a great view of the Empire State Building and the staff was very polite . - The elevators were a bit slower than I preferred. -This location has a great bar in the hotel as well as a bar/lounge next door (for the night owls) with a friendly diverse crowd. -There was a very reasonably priced African Restaurant on 26th street between 6&7 ave( the food was very good ! I paid $6 for a medium sized container/ as opposed to the $50 I spent at the convenient store on 6th ave just for a few snacks and drinks) - This hotel is near FIT, therefor the neighborhood was very fun and friendly. _ Room service was very delicious, but I was in Manhattan so of course after a tip and breakfast for two I paid $50 -Overall my experience was GREAT! Thank You Holiday Inn February 21, 2013
Rated 2.0 out of 5.0 by Beware of this Hotel I have stayed at this hotel about 10 times over the last year or two. It is a relatively cheap hotel when the hotels in NYC are cheap and is conveniently located for my purposes but I am done staying here. So many things have gone wrong that it is hard not to laugh. Bathroom sink faucets do not work (this happened twice on different stays), air conditioning not working in the summer, ripped a shirt because the ironing board was so worn out that screws were sticking through the cover, WIFI signal non-existent in some rooms, elevators taking forever, no hot water at 8 AM (happened this very morning). Personally the no hot water scenario was the breaking point for me. I will not stay here again. February 20, 2013
Rated 1.0 out of 5.0 by Unacceptable I tried this hotel again as I did not have many options during Fashion Week and paid a high rate. I must have gotten one of the worst rooms in the hotel. There were two vaccuum cleaners right by my door, the room was the tiniest I have stayed in in New York (and I have stayed in many sliver hotels). The room was dark and faced a brick wall, so was quite dark. The heating was not working properly and the television also did not work. I was not acknowledged as a Platinum Ambassador member upon check-in and they did not even have any water to provide (usually there is a bag) When I checked out this morning, I was not asked about my stay or thanked for staying there. Staff needs training and they should not assign rooms that are in disprepair. I wish I could get my money back. Will not stay here again. February 19, 2013
Rated 5.0 out of 5.0 by Wonderful Experience Great Location. Friendly, Helpful Staff, Clean Facility! Will definitely come back!!! February 15, 2013
Rated 5.0 out of 5.0 by Convenient and Clean I'm in New York a lot, and have stayed in hotels all over the island. The last five times I've been in New York, Holiday Inn Express 6th Avenue has been my hotel of choice and I doubt I'll ever change hotels again. It's very clean, very comfortable and very reasonably priced. February 7, 2013
Rated 4.0 out of 5.0 by good service I will coming back, because it is a nice Hotel. With a good service and friendly staff. February 4, 2013
Rated 4.0 out of 5.0 by Sightseeing and Christmas shopping with kids Very convenient location, only one block to subway, very friendly and helpful staff at front desc, clean but small rooms. Lots of eateries around. January 24, 2013
Rated 4.0 out of 5.0 by Well Located Stayed for 2 nights, very friendly staff and exceptionally located, no complaints at all, clean room and modern TV. Would recommend to anyone going to Manhattan on a budget. Just a bit disappointed they don´t include a continental breakfast in the rate January 22, 2013
Rated 5.0 out of 5.0 by Fabulous experience! Loved this hotel. Was suprised how wonderful the staff was, Oscar, Marrissa, and all the others. Very clean hotel, windows well insulated so I didnt hear any traffic noises, and certainly priced right. I will stay here everytime I need to be in Manhattan! January 8, 2013
Rated 5.0 out of 5.0 by great location & accommodating staff During a very busy time the staff got us in and situated in a heartbeat. We freshened up in the cute room with a view of the Empire State building, and hit the pavement, came back for a great night's sleep. January 5, 2013
Rated 5.0 out of 5.0 by Great Hotel Find in Midtown Great hotel. Service was really good. Hotel manager was extremely personable. She remembered my name and really made me welcome. I will definitely stay here again. January 2, 2013
Rated 3.0 out of 5.0 by Location Close to everything both midtown and downtown. Got an excellent rate. January 1, 2013
Rated 3.0 out of 5.0 by Okay if you're just staying a few nights Rooms were very small, but comfortable. No fridge or microwave. Service was fair. Front desk should have been more courteous and accomodating. Bell desk and houseman were excellent! Television was a plus with lots of cable channels. December 16, 2012
Rated 5.0 out of 5.0 by My 40th Birthday in NYC The entire staff was AMAZING. From my arrival with my sister and cousin, to accommodating the arrival of my four best friends and cousin, everyone kept a caring eye on and delivered a superior guest experience to each and every one of us! The whole hotel knew I was the Birthday Girl and couldn't have made me feel more special and welcome! To all - thank your very much! Wishing you a a Merry Christmas and a happy New Year! See you soon. Sincerely, Kristin aka Birthday Girl and crew, Rochester, NY December 15, 2012
Rated 4.0 out of 5.0 by Great Service! We came into to for an early Christmas gift to our mothers. We were greeted by Arline who was absolutely fabulous. She let us leave our bags, was very friendly and helpful directing us around the city and offering little tips of advice. We took them and had an absolute blast! The hotel was great, VERY clean, and everyone was so accommodating and helpful. The concierge drew us a map to help get around (we got turned around a few times). When we checked in later in the day, the gentleman at the front desk offered us a late check out (which was perfect because we needed to rest after our first great day). Our dryer was broken in our room and a brand new still in the box one was delivered almost immediately. Anything we asked for was taken care of, it was like they knew what we were expecting. Great, great service! Our only con was the restaurant, the blond waitress there was really slow and seemed preoccupied with a friend in the bar area. Our food was lukewarm at best (despite her insisting that it took so long because of another order). We had to wait forever for water and to get our bill. It shouldn't take 90 minutes for eggs and french toast. Other than that everything was really really great. December 14, 2012
Rated 5.0 out of 5.0 by Felt like family I stayed at this Holiday Inn with 4 of my coworkers. We traveled to NY on a Christmas shopping trip and we were treated like family in every way! The woman at the desk when we checked in was so helpful and friendly, the staff in the bar was fun and very friendly, the morning desk guy helped us make a poster board for our trip to the Today Show, the staff in the restaurant made us some wonderful bagels and a fresh pot of coffee to take to our room the morning we left and the concierge put us in a comfortable flat rate car for our trip to the airport! As we were heading out that morning, the desk staff all wished us luck on our trip home and encouraged us to come back and stay sometime. I certainly will! I've traveled A LOT and this was one of the best hotels I've ever stayed at. December 14, 2012
Rated 5.0 out of 5.0 by Great Staff The hotel was located in a very good position with easy access to all the attractions which is why we picked it. The rooms were adequate and cleaned to a decent standard but the biggest selling point here is the staff. From the reception desk where they could not help you enough to the very friendly and welcoming Bar Manager and staff who were excellent. i would highly recommend this hotel and would not hesitate in staying here again. December 13, 2012
Rated 2.0 out of 5.0 by Poor service At checkout i had to wait 10 minutes for a someone to give me my receipt. December 11, 2012
Rated 5.0 out of 5.0 by Great place and location Great hotel and the staff is amazingly nice and helpful. December 5, 2012
Rated 1.0 out of 5.0 by Bed was soiled upon arrival After 4 hours of driving- we arrive- As we arrive in our room we go to put our daughter down for a nap- as we pull the sheets down the bed was completely soiled - I was completely grossed out!!!!!!!! We called the maneger up- when she arrived she proceeded to tell us how she was just reading an email from last night And that another guest in another room had the same issue- needless to say I couldn't wait to check out of the hotel !!!!!!!!!! November 27, 2012
Rated 4.0 out of 5.0 by Small but clean and convenient! This is a great Hotel if you want the conveneince of the subway near bye to grab and go to all the action. The staff were very freindly and helpful. The rooms were very small but served their purpose. November 27, 2012
Rated 2.0 out of 5.0 by Not So Great The rooms are remarkably smaller than they seem in photos. The hotel is in good shape. Internet didn't work in my room at all, very annoying if you are attempting to accomplish business when the internet doesn't work. November 14, 2012
Rated 3.0 out of 5.0 by Tiny rooms I stay in hotels about 150 nights a year. This has to be the smallest room I have ever had. And the Wifi didnt work on my floor for half the time I was there. I took my laptop to the lobby and it worked, back to the room and it did not. I talked to 3 different people and it never got fixed. Kinda pricey but it was NYC after a storm so I guess I have to expect that. November 14, 2012
Rated 1.0 out of 5.0 by Had to sleep without pillow covers I do understand that the hotel was having logistical problems due to the aftermath of Hurricane Sandy, but I still cannot excuse it for not providing pillow covers during our stay. It was quite disgusting to say the least. The service (or lack thereof) at the reception desk leaves a lot to be desired. A remarkable contrast to another Holiday Inn we stayed in during the previous evening. November 8, 2012
Rated 4.0 out of 5.0 by All good The location of this hotel is great, we walked everywhere from here and we have two kids ages 10 and 12. Also only a couple blocks from the subway so it's an easy location to get around. The staff is very friendly and prompt, the hotel is clean and well managed. The rooms are just very small -- but this is normal for midtown nyc. We had a view of the Empire State Building. Beds are comfortable. November 3, 2012
Rated 3.0 out of 5.0 by Great location Hotel is in a great location. Rooms are small but when in NYC we don't spend much time in the room. We will stay here again. October 26, 2012
Rated 5.0 out of 5.0 by LOVE this Place This hotel has become my second home when working late in the city... Its right near the subway which makes it so easy to get to and the rooms are always spotless. The staff is what has kept me going back for almost 2 years now.. no matter how busy they are they greet me with big smiles and some know my name which is impressive considering how many people they see on a daily basis. So they always make me feel very at home :) October 20, 2012
Rated 5.0 out of 5.0 by Excellant service !!! We had a wonderful stay here ! This was our second annual trip to NYC, just the girls ! The staff was very friendly, offering suggestions for places to see and eat, and very helpful with directions ! Loved everybody and they treated us great ! Thank you so much and hope to see you all next year ! October 14, 2012
Rated 4.0 out of 5.0 by Good Choice - Would stay there again Good Location -Close to subway station as well as restauraunts etc. We we comfortable, felt safe and the room was quiet. The shower was warm with good pressure. The only drawbacks are the room was small, bathroom was also very small with a walk in shower w/out a tub. The view out the window was a brick highrise building apoprimately 12 feet away- which wasn't visually appealling, but it was very quiet and easy to sleep. October 12, 2012
Rated 4.0 out of 5.0 by great views and comfortable bed Would stay here again as great location for all the attractions. Time Square just 20 mins walk. October 12, 2012
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