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Rated 4.3 out of 5 by 476 reviewers.
Rated 5.0 out of 5.0 by Wonderful service and comfortable bed. The staff was excellent as they always are. The bed was so comfortable I didn't want to get up. I will stay there again. October 25, 2013
Rated 5.0 out of 5.0 by Great staff Very friendly staff. Great service and excellent location October 24, 2013
Rated 3.0 out of 5.0 by Room is small The space in the room is limited, making it difficult to have a few luggages. The lobby is on the second floor which is somehow inconvenient. The location is good though if you know how to get around via subways, and like Chinese foods. October 24, 2013
Rated 5.0 out of 5.0 by AWESOME We had an awesome stay at the Holiday Inn in the SOHO area around Chinatown. The location is excellent, the service is great and the staff is helpful and welcoming. October 21, 2013
Rated 5.0 out of 5.0 by Great location, friendly staff The staff at this hotel is extremely friendly and welcoming and helpful. They made the stay very pleasant. The location is fabulous. Lots of great food and shopping all around and near most subway lines. I would stay here again. We stayed on a high floor. It was very quiet. October 20, 2013
Rated 4.0 out of 5.0 by Hotel in the heart of SOHO The Holiday Inn New York SOHO is realy situated in the heart of SOHO very close to all the great shopping and dinner areas. The hotel is in the middle of Little Italy, Chinatown and Greenwich Village (walking distance) which was a great experience. October 17, 2013
Rated 3.0 out of 5.0 by Great room. Not so great facilities. The room was a great room in the heart of China Town. The bed was large and comfortable. The room was a decent size for NYC. The water in the building didn't work for multiple hours the first night we arrived and lasted thru the night. The on-demand service on the TV didn't work the second night and the manager on duty said that he would waive the charge for the movie and give us a free movie the following night. The on-demand service didn't work the next night as well. I'm sure that this is not a typical stay experience and we probably got the worst case scenario but for the price and quality of the hotel you expect better. Overall, I'd probably give them another chance in the future. October 16, 2013
Rated 4.0 out of 5.0 by Pleasant Stay Very friendly staff and room bigger than I expected. Great location. October 15, 2013
Rated 5.0 out of 5.0 by a nice place to stay a very nice place to stay at SoHo. friendly staffs, room in very good conditions. October 13, 2013
Rated 5.0 out of 5.0 by Only good surprises I was suprised at seeing an HH close to my clients (Media companies). Very conveniently located, with Subway station right around the corner, and even "close" the JFK upon arrival (Canal Street A is even within walking distance). Large room for Manhattan, little noise, modern furniture, warm welcome at front desk and at breakfast.. All in all a very good time ! Will return. October 13, 2013
Rated 5.0 out of 5.0 by Great service and friendly staff Hotel was better than expected. Rooms were clean, bed was comfortable, staff was very friendly and took care of any issues immediately. Would definitely stay again. October 11, 2013
Rated 5.0 out of 5.0 by Great Service and spacious for nyc the staff was very courteous and very helpfull from check in, valet parking, to check out with Lisa October 11, 2013
Rated 3.0 out of 5.0 by Average Average is best way to describe, the best thing is the location for SOHO. Depending on price - sometimes lower than others, it is a better value. A lttle small and lacks amenities or those that are available are average. Would stay again but likely look for others first and only use if necessary or price is at value rate. October 11, 2013
Rated 4.0 out of 5.0 by Small rooms but great location My fiance and I recently stayed at this property. The rooms were smaller than what we are use to in the midwest but the location was great. It was minutes from the shopping in Soho, short walks to Chinatown, little Italy, East Village, and the tourist attractions (wall st, 9-11 memorial, battery park). The staff was nice and helpful. The bellman was able to get us a driver and they immediately took care of our requests. October 10, 2013
Rated 5.0 out of 5.0 by AMAZING The hotel was great. very clean!! the room was perfect as well! I left my shoes by accident in the room and housekeeping handed them in to housekeeping department and they are mailing them to me this week! GREAT customer service!!! definitely will return. October 9, 2013
Rated 5.0 out of 5.0 by Very nice hotel. Great loaction. Had a great stay. Staff was very helpful especially Lisa, and room was very nice. Great location right in the middle of everything I needed to get too. Service was excelent. October 6, 2013
Rated 5.0 out of 5.0 by holiday inn experience The staff was amazing- from the time we checked in to any question or request. They offered clear directions, booked a car for airport return, and even located a reflexology salon for me. The hotel location was perfect on the edge of Soho, Chinatown, and near little Italy. The room was clean with outstanding lighting and numerous outlets. The beds were extremely comfortable. We were in a "suite" with 2 double beds - set up in such a way to give a sense of being in 2 separate rooms. Our stay in New York was certainly enhanced by our stay at the Holiday Inn - Soho. October 1, 2013
Rated 5.0 out of 5.0 by Great, quiet, clean, convenient location One of the better Holiday Inns I've stayed at. Very friendly outgoing staff. Check in and check out was quick and painless. The escalators were not working but the elevators easily handled the traffic. Very convenient location. Little Italy and Chinatown were literally one block away. Most subways right at the corner the others no more than a few minutes walk. The breakfast buffet was very good and well stocked, and the wait staff was very attentive and quick. Rooms were kind of small, but not for NYC standards. Could have used hair conditioner in the bathroom, but not all that important. Rooms and bathroom very clean as was the whole hotel. The one surprising thing was how quiet it was at night. Very little outside noise and none that would wake you. Definitely will stay there again. October 1, 2013
Rated 4.0 out of 5.0 by Holiday Inn Soho The hotel was very comfortable, and clean. The service and staff was excellent. I was only disappointed that there was not a continental breakfast, but I guess missed that when reserving the room. Had I known that I would not have stayed here. There was also just nothing to make you feel special, like cookies, or coffee that are sometimes laid out in most hotels, even a bowl of fruit. Other than that it was a really good property. October 1, 2013
Rated 5.0 out of 5.0 by overnight birthday trip We really enjoyed our stay. The room was clean and the bed was very comfortable. The staff was wonderful and on top of things. The location was great. The only complaint we had was the closet. You cant hang your clothes up the right way. There is a shelf right below the hang bar and even shirts end up hitting it. My husband and I would definitely stay here again. September 29, 2013
Rated 5.0 out of 5.0 by Exceptional property with a top level staff This was my first stay and the rooms were clean and comfortable. Kelly at the front desk was very helpful in answering questions about the city and the hotel. I will stay here again on my next trp. September 27, 2013
Rated 5.0 out of 5.0 by Great location and service Near Little Italy, Chinatown, Soho and not far to Greenwich Village on foot. Also convenient subway stops. September 25, 2013
Rated 5.0 out of 5.0 by Great experience stay at the Hotel I visited The Holiday Inn at New York-Soho for my training. I had a great experience right from check in through my entire stay at the Hotel. On my arrival at the meeting room we had a nice breakfast well set up. The fresh coffee that was put out in the beginning and at every break made a big difference. The food layout and the entire layout of the meeting space made it convenient for all the attendees. Staff was Hospitable and friendly and was at your service at all times. Staff very friendly and willing to help at moments notice a great place to stay for leisure or business. September 23, 2013
Rated 5.0 out of 5.0 by Staff was kind and helpful, Room very nice, great shower and plenty of hot water!! This was a great hotel, staff great, amenities great Plenty of hot water for showers!! September 23, 2013
Rated 2.0 out of 5.0 by From fair to poor Too expensive for its value; the electronic key didn't work several times. Elevators extremely slow! September 23, 2013
Rated 5.0 out of 5.0 by Two days in New York The hotel really made our short break in New York a real pleasure. The location is excellent. We would normally stay in mid town up towards central park but were looking for value and found a whole lot more. We could walk to the finacial district Downtown, the 9/11 memorial, Brooklyn Bridge and the subway was easily accessible for trips uptown. In the evening the restaurants in Chinatown and Little Italy were so close and we could walk a little further to Bleecker Strret and back through SoHo. The whole area felt safe and a real joy. The staff were friendly, the room clean and sizeable and had everything we needed. We even had a view of the river and Downtown. We will be looking at this hotel for our next stay and would recommend it to any travellers. September 12, 2013
Rated 5.0 out of 5.0 Excellent all around! The hotel is located in a great location. Walkable distance to Canal St, Chinatown & Little Italy. The front desk & restaurant staff were above par. Bell hop (sorry I forgot his name) was extremely helpful in providing directions. Even hailed me a cab upon checkout. The room was small but comfy. I was only there for 1 night & the only time I was in the room was to check in, sleep & check out. I have been to NY thousands of time but never been to Soho. If I go there again, I will surely stay at the Soho-Holiday Inn. September 10, 2013
Rated 5.0 out of 5.0 by Great location and price I enjoyed my stay. The rate I got was unbelievable. I was able to shop on Canal street which is like at the front door of the hotel. The luggage holding was convenient since I checked out at 12 noon but didn't depart until 9pm. I'd be wrong to not share this deal and keep it to myself so...here you go! September 5, 2013
Rated 1.0 out of 5.0 by awful experience very unfriendly the staff are not helpful and untrusty September 4, 2013
Rated 5.0 out of 5.0 by Father, Daughter Vacation. I used IHG reward points to book my annual weekend adventure vacation with my daughter. This location was a fantastic value for a weekend in Manhattan. MTA stations on the same block and centrally placed between SOHO, Chinatown and Little Italy. The rooms were small but clean, but the best added value was the friendly and helpful staff. Extra effort by the ladies at the front desk and "Ray" the engineer was greatly appreciated. Thanks for making my daughters first trip to the capital of the world unique and authentic. September 4, 2013
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