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Rated 4.2 out of 5 by 451 reviewers.
Rated 3.0 out of 5.0 by LIMITED MEETING EQUIPMENT I booked meeting rooms for 80 pax, and I would like to suggest for an upgrade of AV system and Room Air Conditioning in the meeting room. The staff in charge - Ms. Desiree was very helpful even with the very limited meeting facilities that the 4* hotel should have. July 19, 2013
Rated 5.0 out of 5.0 by Great location & amazing maintenance staff We spent over a week at this location and loved it. Room was large by New York definition. The air conditioner stopped (during the heat wave) and Maintenance had it completely replaced within a very short period of time - an incredible feat for any hotel. The location perfect to the subway stops, easy to walk to other areas and cab service was also easy to get. We will definitely visit this property again. July 12, 2013
Rated 5.0 out of 5.0 by Wonderful Stay I highly recommend this hotel. A good location at excellent value. The staff was very nice. I would readily stay here again. Some issues, however. One, although I had no problem getting the wireless connection through my laptop, it was extremely difficult to get reception through my cell. In their defense, it seems that a lot of NYC business require that you sign in through an internet browser, which made cell access difficult for me. Two, I have no idea how to use that alarm clock. Reception was not helpful. I relied on the wake-up calls but I prefer to use an alarm clock. Three, several of the channels on my tv were not working properly. No big deal as I was out most of the day, but in the morning I would've liked more options for the morning news and weather reports. July 12, 2013
Rated 3.0 out of 5.0 by good you should go to holiday inn in soho if you want only to see soho and little italy July 12, 2013
Rated 5.0 out of 5.0 by Holiday Inn in NYC with family in late June 2013 great location to financial, little Italy, China town, etc. room is kind of small as expect in NYC. little bit pricy. hey, it is NYC in Manhattan, so I do not really want to mention. room and bathroom are clean. found two big fly are in the room flying around. not sure on this one. staffs are very good. policy to check-in 3pm or later. front desk staff let us check-in at noon since my room was available. big help here to us. A/C machine fan is kind of a little bit noisy. overall, I will recommend it. July 10, 2013
Rated 4.0 out of 5.0 by Silly door lock issues great staff and management. Had door lock issues that caused multiple trips to the front desk that could not get resolved. The desk folks and managment really cared which meant a lot. maintenance needs to get on the stick. Over-all I recommend the property because of the folks working there. July 9, 2013
Rated 5.0 out of 5.0 by Another nice place to stay in Chinatown I always love finding new nice places to stay that are hidden in the middle of Chinatown. July 9, 2013
Rated 5.0 out of 5.0 by Perfect. I only stayed one night. The location is perfect, really close to the metro and in an great zone. The hotel looks new, very clean and calm. The view from the room is amazing :-) I recommand it. July 9, 2013
Rated 5.0 out of 5.0 by Great service Super friendly and helpful staff. The room was also very clean and the bed was very comfortable. I will be coming back again for sure. July 8, 2013
Rated 5.0 out of 5.0 by Great Service I would recommend this hotel to all. I had a great time and the location was unbelievable. July 8, 2013
Rated 5.0 out of 5.0 by Great Location Hotel is in a great location. The room was small like all of NYC but the accomodations were great. Bed very comfortable and the room and the hotel were very clean. Staff very friendly and helpful with directions or anything that you needed. July 7, 2013
Rated 1.0 out of 5.0 by bad billing Had lot of issues with billing, the people in accounts and billing held way to much money on my debit card. I was told $50 would be held and $110 would be charged for parking. that is not what happened. I had the $50 holding on my card plus $176.90 was being held without being told this, not once but twice with a total of $513.80 was being held on my card. $50 + $176.90 + $176.90 + $110. I have been a priority club member for over 7 years. I guess this how SoHo Holiday Inn treats priority members. I travel for work, don't think I will use Holiday Inn anymore. July 4, 2013
Rated 5.0 out of 5.0 by Great Stay in great neighborhood I chose Holiday inn from a number of different options for a desalination wedding. I couldn't not have been more satisfied. At check-in; the girl that greeted me with a big smile and was very polite and professional. She allowed me to check-in early and relax after a long flight. I called reception and asked for more pillows during my stay and the gentleman rushed it to my door and was there within 5 minutes! (Very impressive). Room was clean and fresh with an amazing view of Tribeca. Room had cable TV, WiFi and electronic safe which was all I needed. The room is larger than your typical Manhattan hotel. There was no mini-bar but soda machine conveniently located near room and much more affordable. Hotel was located in the heart of Soho just steps from Little Italy, Greenwich Village, Financial District and Tribeca. I would absolutely return! July 3, 2013
Rated 3.0 out of 5.0 by Hotel Room I asked for a high floor, Ended up on the 4th. Bed shook every time train went by underground. Other than that the room was perfect. July 3, 2013
Rated 5.0 out of 5.0 by Great service, clean This was a great hotel to stay in, clean, friendly and right by a subway station. If we go back This is the hotel we will stay in. I would recommend to anyone. June 30, 2013
Rated 4.0 out of 5.0 by Friendly and Comfortable We enjoyed our stay at the Holiday Inn and would certainly recommend to family and friends. June 30, 2013
Rated 5.0 out of 5.0 by SoHo Holiday Inn ftw Great customer service, Received two bottles of water for being a priority club member, rooms have good lighting, but the elevator button light was out, so I didn't know if the elevator was coming for me or not (6th floor). Overall, the stay was pleasant. Good breakfast and dinner. Drinks are well made. Staff is friendly and polite. Will recommend to friends, family, and colleagues. June 27, 2013
Rated 5.0 out of 5.0 by Good family hotel for exploration in NYC Friendly staff and excellent location near Subway makes this hotel a good choice for visiting NYC June 26, 2013
Rated 5.0 out of 5.0 by SoHo experience Oksana checked me in and Lisa checked me out. Both did a great job.....quick and curteous. very helpful. Stay was pleasant. Room was clean and cool. i will be back June 25, 2013
Rated 1.0 out of 5.0 by Memorable for all the wrong reasons Depressing room, awful view, unhelpful staff with no apparent interest in the guests. I have stayed in many NY hotels and this is certainly the worst to date. June 21, 2013
Rated 5.0 out of 5.0 by My most pleasant stay. The General Manager, the Director of Front Desk Affairs, the Group Sales Mgr, the Front Office Mgr, the girls at Front Desk, the Housekeeping Staff, Waitress and Waiters, Bellmen, etc., all of you have been great to me and helped in one way of another make my stay a pleasant one. I do not have but words of commendation with regard to your excellent service. I would like to take advantage of this opportunity to thank you all for that. June 16, 2013
Rated 3.0 out of 5.0 by GOOD LOCATION Average overall experience due to a poor welcome from registration staff. I have found your recetion staff not very interested in their job. Other staff were ok. June 11, 2013
Rated 5.0 out of 5.0 by Great Place Staff was friendly and efficient, especially Lisa at checkout. Great location with easy access to Little Italy, China Town and the subway lines. Only my second trip o New York but loved it even more this time. Thank you for a memorable visit. June 10, 2013
Rated 4.0 out of 5.0 by GOOD SERVICE / HOILDAY INN hoilday is a nice place with good food & nice service. June 10, 2013
Rated 4.0 out of 5.0 by Comfortable bed, clean room,helpful staff I would stay here again.Easy on/off subway.Good food nearby June 10, 2013
Rated 5.0 out of 5.0 by Brilliant All we really want from a hotel room on holiday is a comfortable bed & a working shower ......... we got that and much more! When we did see the staff, barring reception who we saw of few times, they were very nice. The people on reception were obviously there for a reason, they were VERY nice. The shower was fantasic and the Superking Bed was very comfortable indeed June 6, 2013
Rated 4.0 out of 5.0 by GREAT LOCATION NEAT, CLEAN AND SAFE HOTEL. We felt the view was beautiful and the location to the city was very convenient. June 5, 2013
Rated 3.0 out of 5.0 by Great location If you are looking for a convenient location, this is the one. Just a 1 minute walk to Canal Street subway, you will have easy access to the rest of NYC. The setback is that the room is rather small even for an Asian man like me. The air-conditioner is a window unit which can be a bit noisy. Also could have been better if we are able to boil some drinking water. The bed and pillow however is extremely comfortable. May 28, 2013
Rated 1.0 out of 5.0 by Too noisy. Hotel failed to provide the room I was looking for. I had to settle for a room rigjht on the corner whcih turned out to be very noisy and could not have a good night sleep. May 27, 2013
Rated 5.0 out of 5.0 by Great quick stay I was here for business and enjoyed the location. The room was more than comfortable to work late. It was easy to find and hail a cab. May 22, 2013
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