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Rated 4.3 out of 5 by 478 reviewers.
Rated 5.0 out of 5.0 by Excellent Staff We were exhausted with travel when we got to the hotel but our spirits were lifted when entering the hotel. The young lady who checked us in was energenic and positive, she upgraded our room and met all of our needs. October 7, 2014
Rated 4.0 out of 5.0 by Close to transport, great staff Great staff, good location. Right on the corner of Soho and China Town. Directly above a large subway station, great for transport. The subway trains do make the entire building shake, but that is not unusual in New York. The room doors can also be loud as the springs and air pressure cause them to slam if you don't catch them. Between the doors and the building shaking, it might be a challenge to relax for light sleepers. However, the bed was sooo comfortable I got used to all that fast. The price and friendly staff made this a place I will return to. October 6, 2014
Rated 5.0 out of 5.0 by Great Stay one of my favorite places to stay when in NY. Around the corner from Little Italy and Chinatown October 2, 2014
Rated 5.0 out of 5.0 by great customer service! Staff went out of the way....specificly in hailing us a cab! October 2, 2014
Rated 5.0 out of 5.0 by Great Location! Would stay here again for sure. Lots of space in the rooms, and great access to all NYC has to offer! October 2, 2014
Rated 4.0 out of 5.0 by Excelente Ubicación Muy cerca de las líneas de Metro. a unos cuantos pasos de Chinatown y Little Italy. Caminando pude conocer Brookling Bridge y el Distrito financiero. September 30, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. My wife and I really had a great time at the hotel. The location was perfect. We able to walk to all the shops and dining areas near the hotel. It was a great . We recommend the hotel to our friends. September 30, 2014
Rated 4.0 out of 5.0 by Bueno por su ubicación Hola. Hotel neoyorkino bueno por su ubicación, pero la habitación que me tocó fue un poco chica (en comparación con otros hoteles de la misma marca). Desayuno pudo haber sido mejor, pero la atención excepcional. September 28, 2014
Rated 2.0 out of 5.0 by LIMPIA PERO MUY RUIDOSA La habitación era cómoda y sobretodo nos gustó la limpieza, cambio de toallas etc. Pero el ruido en la noche es muy molesto y el tamaño de la cama era perfecta, pero no demasiado firme, el descanso fue muy regular. Nos indicaron que el desayuno estaba incluido pero no fue así, tampoco se molestaron en comprobarlo. September 25, 2014
Rated 5.0 out of 5.0 by Great value; friendly staff; good food Stayed here one night on business. Small restaurant, but good food. Very friendly and helpful front desk and housekeeping staff. As in all New York City hotels, room was smaller than you would see in other parts of the country. September 25, 2014
Rated 2.0 out of 5.0 by Not Soho My disappointment began with the location which is not what I think of when I think of Soho. I paid extra for Soho and I got Chinatown. Then there was breakfast, I was asked if I wanted to pay extra for breakfast and after 7 nights of Holiday Inn Express I agreed. I had no idea I was agreeing to breakfast at a restaurant which wasn't open when my husband left for work and was closed when I checked out of the hotel. I stayed 5 nights in Brooklyn and I never wanted to leave, I spent 2 nights on Wall Street and only the fact that they were completely booked sent me away. I can only conclude that Holiday Inn Express is making strides in quality of experience and Holiday Inn can't keep up. September 24, 2014
Rated 5.0 out of 5.0 by Wonderful hotel I stay at this hotel when I travel to NYC for work. Every time is a great experience. This time in particular, Marianela was very helpful in getting me a room for another night. I was only booked for 2 nights and needed one more and the hotel was pretty well booked! Very helpful and always accommodating. Thank you! September 22, 2014
Rated 5.0 out of 5.0 by Best place to stay in NYC's SOHO area We arrived two hours early before check in and had no problems checking in as they had our room ready. The young lady (Lisa) at the reception desk was very nice and helpful. I thought it was a nice touch when they offered a toy gift to my son and daughter. They had the crib, extra blankets and pillows already in the room for us by the time we emptied the minivan and headed upstairs to our room. The room had an awesome view looking over most of the buildings and a nice view of the city. (versus the side of another building or the view of the street when I stay near the financial district). The room was modern and clean. I've stayed in a few hotels in the downtown area and would prefer to stay here again for my next family event. September 20, 2014
Rated 5.0 out of 5.0 by Convenient location We visited New York to attend the San Gennaro feast and we enjoyed the location for its convenience to both the feast and Chinatown. The room was clean and the staff was very friendly. It was also located near the subway system and buses as well as easily hailed taxi's right outside the hotel. September 18, 2014
Rated 5.0 out of 5.0 by Great location, and well appointed room Hotel provides great downtown location, with clean well appointed rooms. A must stay for New Yorkers and tourists. September 18, 2014
Rated 5.0 out of 5.0 by As always very good Very good staff; have been using this hotel over the past 5 years- I am not a regular like I used to be but Now when I stay for leasure its always the best experience ! Staff very nice! Lolita is a wonderful asset to your staff and always helps if I need it. September 17, 2014
Rated 4.0 out of 5.0 by Great Front Desk The front desk staff was very accommodating, especially Lisa. We arrived early but didn't have to wait for the 3 pm check in time. Nice to be able to get into the room early after a long flight. Thanks September 17, 2014
Rated 5.0 out of 5.0 by Great location friendly staff Lisa at reception made New York stay more personal. September 17, 2014
Rated 4.0 out of 5.0 by Lost wallet on plane Having lost my wallet the first day, with crefit cards etc, this occupied most of my time! So it is very difficult to find fifty words September 16, 2014
Rated 4.0 out of 5.0 by Clean and Convenient Property This is a clean hotel in an interesting and lively corner of Soho. I come here frequently for business travel and would also do so for personal visits. September 15, 2014
Rated 5.0 out of 5.0 by Great location & service. Love this quiet part of town when relaxing. Yet, to change the mood, a subway is one block away and Little Italy and China Town are a short walk. September 14, 2014
Rated 4.0 out of 5.0 by review good experience, very relaxing and would recommend this hotel for future September 12, 2014
Rated 5.0 out of 5.0 by GREAT! Nice quiet location. Friendly staff. Subway within 1 block and most importantly is Little Italy dining a short walk away.. September 11, 2014
Rated 4.0 out of 5.0 by Great Location Comfortable Stay We enjoyed our stay at the HI SOHO. This was a mixed business / pleasure trip. The location is ideal for dining and shopping options. I was disappointed when I asked the bell captain where I could park and he told me that the nearest parking was 6 blocks away.This was a lie because there was a parking lot 1 block away which I found on my own and used. Not the way you want to start your holiday. The phone in our room wasn't working which is not a big deal and there was no coffee in the room so again not a big deal. We love NYC so there is very little that could happen that would ruin our trip and overall we were happy with this hotel. Thee room was a good size and housekeeping did a good job keeping the room very clean. September 11, 2014
Rated 4.0 out of 5.0 by Visita a Nueva York Tiene una ubicación buena porque permite llegar con facilidad a los diferentes puntos de interés. Atención muy buena de sus empleados. September 8, 2014
Rated 5.0 out of 5.0 by Great location and great service. Clean property, staff was over the top in making sure we were taken care of. Convenient to multiple Subway lines making getting anywhere easy September 8, 2014
Rated 4.0 out of 5.0 by clean and real quiet room, not any outside noise check in on a Sunday afternoon, 8/31/14 and was greeded by a really nice lady behind the check in counter, which is always nice after flying in from a long morning of travel time. .After confirmation was checked we were up-graded to a nice room on the club room with a view This is our third viset to New York and we have always come back to this same hotel. The only drawback was because of the hot weather the restaurant and the service area was hot September 7, 2014
Rated 5.0 out of 5.0 by Great Location Love the convenience of this hotel, room and staff were awesome too. September 5, 2014
Rated 5.0 out of 5.0 by Soho magic Loved this hotel right on the corner of Chinatown, Little Italy & Soho 3 different areas on your doorstep. Rooms good size and clean loved the choose of pillows. Recognised as a Gold Elite member and allocated a room on one of the Club Floors. Staff very helpful September 3, 2014
Rated 5.0 out of 5.0 by Great Value and Location I really enjoyed my stay here. Good location, close to shopping and subway. September 2, 2014
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