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Rated 4.3 out of 5 by 422 reviewers.
Rated 3.0 out of 5.0 by Good location but too much noise I like this hotel but my last stay there was too much outside noise. I could hear a rhythmic beat that made me switch beds. Also in the room I had the shades did not come all the way down and I need to use pillows July 31, 2014
Rated 5.0 out of 5.0 by Fabulous hotel experience This hotel was convenient to everything. It is clean, cool and loaded with friendly staff. You can't go wrong staying here. The price is good as well. July 30, 2014
Rated 5.0 out of 5.0 by ms borny great hotel, location is the best. the staff is so caring would recommend this hotel to anyone July 29, 2014
Rated 5.0 out of 5.0 by Just what we wanted It was exactly what we needed to have pleasant stay. Staff where friendly and full of information. We had included breakfast which was great and our room was just the right size for three girls to stay without feeling cramped July 28, 2014
Rated 5.0 out of 5.0 by Great location We came for a midweek stay and chose this property because of its location. The front desk staff was extremely welcoming and helpful. After a long drive in and exploring we decided to dine at the hotel our first night. While the menu was extremely limited the food was excellent. Due to its licit owe we're able to walk everywhere during our stay even with a five year old in tow. Many great restaurants in the area and even a playground for the little ones. Our room was adequate for our needs. It was a tad on the small size, but average for New York. Only negative thing I can mention is that the smoke detector randomly beeped on two occasions. I would definitely stay here again. July 27, 2014
Rated 5.0 out of 5.0 by Great Location! So nice to be away from the hustle & bustle of mid-town! The sidewalk here is relatively quiet and has a nice bench near the hotel entrance to sit for a while. If you're hungry for lunch, or for just a snack, you can get great pizza for $.99/slice a couple of doors down the street and eat it while sitting on the bench. The #6 subway is very convenient, located one block South at Canal. Also, Since I didn't qualify for the free breakfast on this stay, I found a Starbucks & McDonald's only one block away on Canal. And . . . the best feature about the location is that it is just about two short blocks from LITTLE ITALY RESTAURANTS! ENJOY!!! Could the hotel improve? Yes, put a refrigerator in the room. Was a great enjoyable stay. July 26, 2014
Rated 4.0 out of 5.0 by Great location Expensive valet parking...more than double the other hotel parking. Small renovated rooms but comfortable and clean overall July 24, 2014
Rated 5.0 out of 5.0 by Great Experience I stayed at this hotel while attending a conference. The hotel was excellent. The staff was very courteous and friendly. I needed a mini-fridge for my medication and they provided one without any hesitation. Would easily stay at this hotel again. July 24, 2014
Rated 3.0 out of 5.0 by room temperature / towels Air con left on all day - too cold, waste of power The towels were replaced everyday, which was unnecessary and bad for the environment. You had notices in the rooms explaining what to do if you wanted clean towels or maintain the ones you had, but towels were always replaced. July 23, 2014
Rated 4.0 out of 5.0 by good value reasonably happy with accomodations slightly less than expected July 22, 2014
Rated 5.0 out of 5.0 by Great service from the bell hop This gentleman went above and beyond bringing my luggage. The service by stuff definitely made the stay worth it. Rooms are a little small but it is to be expected due to the building structure and the area. Would recommend staying here. July 18, 2014
Rated 5.0 out of 5.0 by The Best Hotel in the City!!! The Staff , The Best INDEED too!!!!!!!!!!!!!!!!! The Best Hotel in the City!!! The Staff , The Best INDEED too!!!!!!!!!!!!!!!!! The Location , Fantastic!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! July 17, 2014
Rated 5.0 out of 5.0 by Best staff ever ! Thanks for being so kind to my daughter and I. Our room was upgraded when we joined the rewards program and our room was amazing ! Thanks Maria for the suggestion when we checked in! Our rooms were clean and beds were sooo comfortable ! Great location for great food too! Close to hop on bus line too! Def recommend anyone looking for great value ! Thanks so much for everything ! People in NY are very friendly ! July 16, 2014
Rated 4.0 out of 5.0 by Super honest staff The house keeping staff should be commended for their honesty! We flew to NY to attend a wedding. My wife brought her finest jewelry with her. The next day, as we were traveling around the city, my wife tells me that she left her jewelry in a small jewelry bag near the tv. We raced back to the hotel room to find that the room had been cleaned, but the jewelry had not been touched. Housekeeping would have seen the jewelry, had the chance to take it, but did not. Thank you Holiday Inn! July 16, 2014
Rated 5.0 out of 5.0 by Great value Very nice clean hotel with a very friendly staff. Most importantly for me, it is all of that with a great location! Just two short blocks from the Little Italy restaurant strip on Mulberry Ave, it offered excellent closure for the day with the availability of superb Italian Food. An added plus is the included breakfast. And the breakfast staff is friendly and attentive to your needs. July 14, 2014
Rated 5.0 out of 5.0 by Very nice room I stayed here on the 4th of July and the room was small but well decorated. I did not hear much noise later on in the evening even though there were fireworks going off in the neighborhood. The sound was very muffled. The bed was very comfortable with lots of pillows. The best part was the location which was right near my favorite parts of Manhattan, Little Italy, Chinatown and SoHo. I didn't get a chance to walk over to the Wall Street area but did notice that the Brooklyn Bridge was nearby. Everything was within walking distance. At the end of the stay I walked to PENN station which was straight up Lafayette, 4th Ave and Broadway so it turned out to be very direct even though it was a couple of miles. July 9, 2014
Rated 5.0 out of 5.0 by Great Stay! Thanks largely to the wonderfully welcoming efforts of Operations Manager Marianela, our stay at the Holiday Inn Soho was exceptional. We had some special needs arise during the stay and can not say enough good things about the considerate, "above and beyond" service (with a smile!) that we received from the Operations Manager and her caring staff. It is clear that the General Manager, Ayman, has a keen eye for hiring the best people to staff this well-located hotel. We are looking forward to our next stay! July 9, 2014
Rated 3.0 out of 5.0 by Okay for short stay Hotel location is convenient and rooms are fine. Fitness center was in poor condition. Fortunately I have membership access to the nearby NYSC. Hotel did not distinguish itself in either a good or bad way. Reasonable value for the neighborhood. July 8, 2014
Rated 5.0 out of 5.0 by Perfect location to everything! My Son and I went to New York for a visit before he went off to college. Never being in NY before, I did not know what to expect. The area was perfect to everything and the bellmen were so attentive. We have the best view of the city and walking distance to everything!! July 7, 2014
Rated 1.0 out of 5.0 by Not good for extended stay - King Suite (Don't Park Here) We had a King suite but room did not have a fridge nor was there an ice machine on the floor we stayed on. Also my vehicle was damaged while it was parked there. I've called twice and left messages with the "manager" and a week later I have not received a call from anyone. July 7, 2014
Rated 4.0 out of 5.0 by Affordable and friendly I enjoyed every day of this stay, right from the friendliness of the staff down to the ease of check in. Lisa and the other two managers on shift were very helpful in locating a package that a courier had dropped off to a wrong location. The concierge even got involved, the missing package located and all crisis averted. Thanks again Soho staff, will be back again. July 7, 2014
Rated 3.0 out of 5.0 by Good location Room is small and Air conditioner is noisy, but the hotel location is very good, near to subway station and restaurant (chinese and italy) July 3, 2014
Rated 4.0 out of 5.0 by soho holiday inn Parking wasn't awful, obviously. But it would have been nice for them to get with some parking lots and offer discounts for guests or maybe some designated parking areas. Otherwise, it was a nice hotel, the room was kind of small but good enough. The city view was okay. July 3, 2014
Rated 4.0 out of 5.0 by Soho Holiday Inn The hotel was nice. The room was a bit small for the price I paid. The biggest issue was the parking situation. I had to park blocks away for the hotel. There should be designated areas and/or discounts at parking locations. July 3, 2014
Rated 5.0 out of 5.0 by Great Hotel The staff and hotel accommodations exceed my only issue is that the initial staff at check in were not as helpful as the the second set of check in staff and check out staff. July 3, 2014
Rated 5.0 out of 5.0 Well serviced stay Good for reasonable requirement and near proximity. Location is also great if you are keen in running or jogging in the area. Great outside morning air and parks. June 29, 2014
Rated 4.0 out of 5.0 by Friendly Staff Holiday Inn was a graeat overall stay, the staff is friendly and very accomidating. The valet for the car was great giving us extra information about our vehicle to make us feel more comfortable with the parking procedures. June 26, 2014
Rated 5.0 out of 5.0 by Good location This hotel was conveniently located near subway stations, was in Chinatown which yes can be chaotic but you also have SoHo, Nolita, Littly Italy, and so much more nearby.The staff was great with speedy check-in and the rooms maybe quite small but after all it is NY and you're only using the room for sleep. June 25, 2014
Rated 2.0 out of 5.0 by valet disaster Had to have the hotel valet park my company truck. Brought it back in the morning with damage. After confronting them, they simply said, prove it. I was completely shocked at the reply. After a cool down period, I calmly showed them the two cameras they had mounted to the building that would of shown my undamaged truck when I originally arrived. They showed no interest in viewing the video. This was simply a horrible case of neglect and poor customer service. Be careful when using Valet. Take pictures of your vehicle before you hand over your keys. June 23, 2014
Rated 5.0 out of 5.0 by friendly staff and overall clean. Good location, it's in SoHo so everything is easily accessible like shopping, restaurants and trains. Staff is good and friendly. June 20, 2014
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