Rated 4.0 out of 5 by 169
Rated 5.0 out of 5.0 by LarryOC Surprising Value in BKLN
Only a couple short subway stops from Wall Street. A different view of the city. Rooms are large by any standard. Especially when compared to mid-town. Good restaurants nearby. Went to Juniors - a blast from the past.
Interesting decor. Upscale amenities. My third recent experience with Indigo brand properties. I will seek them out whenever possible within the IHG group. Normally stay at Holiday Inn Express or other IHG brands.
Last but not least, this stay I saved my client a good amount per night for my client vs. staying near Wall St.
February 25, 2014
Rated 1.0 out of 5.0 by Jaime2014 Poor Choice
My husband and I decided to do a getaway weekend to New York for Valentine's Day and based on a friend's reference we decided to stay at Hotel Indigo in Brooklyn. We learned later it was a poor choice. First, before the trip got started, I began to see charges from the hotel on my credit card. We were due to arrive in New York on Wednesday but my credit card was charged one night's stay three days before our trip. Which was in direct contradiction to their confirmation information for the reservation which advised that our credit card would be charged on the time of arrival or if we decide to cancel after 6:00 on that Monday before our trip. When we arrived, we found that the queen size room were reserved was very small based on other queen size rooms with ohter hotels. There was no place to put our luggage so it was placed at the foot of the bed which made the space for us to move around even more limited. We had a fridge in the room but unfortunately there was no microwave to heat our food if we brought leftovers back to the room to eat later. Also our stay was during a time that NY was getting snow every other day. The room was extremely cold. I pushed the thermostat all the way up to 90 degrees which was the highest you could push it and it was still cool. Also, the first room we were assigned the curtains were very dirty, we asked to be reassigned and the curtains in the next room was not as dirty. Also, I'm doubtful if housekeeping are changing the bed linen with each guest since I pulled back the duvet cover and found a strand of hair that I knew was not mines. If you choose to stay, you need to really consider what you're getting. The hotel looks like it was an afterthought and it was squeezed between other businesses. My husband and I drove past it twice before we realized that it was not a store but a hotel. We will never come back to this place. Really put a damper on our Valentine's getaway. The only nice part about the stay was the front desk attendants. They was very polite and courtesy and always willing to help.
February 21, 2014
Rated 5.0 out of 5.0 by Bloomington Hoosier Small Room but otherwise excellent
New York hotel rooms are usually small and this was no exception -- getting around the lamp mounted on the wall to get into the bed required me to duck a bit. Otherwise, the service was great, the room was nicely decorated and clean, and the bathroom, while small, was more than adequate. This was a great value for the price so we'll stay there again.
February 20, 2014
Rated 4.0 out of 5.0 by Luckysuepro Great room with good location
I stayed in a art deco room at this hotel which I am sure is true of all the rooms. The room was small but met all my needs. The staff was friendly and helpful. Downtown Brooklyn is up and coming and this hotel reflects it. If you need anything ask the staff (more heat or blankets) and they will oblige.
February 9, 2014
Rated 5.0 out of 5.0 by familytravel1 great stay
The hotel staff were friendly and helpful. I am not a city girl and they helped me navigate to all the places I needed to go. The room was great with a view of the city. I would tell any of my friends to stay here.
January 20, 2014
Rated 4.0 out of 5.0 by Coordinated Kate Great experience at a reasonable price!
My husband and I spent last Thursday & Friday night at Hotel Indigo in Brooklyn while we were in town for the Nets vs Heat game. The hotel was very nice and clean. As it has been mentioned before, the rooms are pretty small but I was told that this was pretty common for the area. It's very close to a ton of shopping and within walking distance to the Barclays Center, which you can see from the rooftop patio. Since the room was very small we decided to relax and do a little work in the lounge on the second floor of the hotel, which was very comfortable, except for the fact that they had to have the heat on 80 degrees or something because it was almost stifling. The Brooklyn Brewhouse which is on the ground floor and connected to the hotel was delicious! I think we ate three meals there within the little over 24 hours that we were there. The hotel staff was very pleasant and accommodating. They also have free wifi which worked great throughout the entire building! I would definitely recommend this hotel to anyone that is staying in the area and I'll definitely be returning if the opportunity presents itself.
January 14, 2014
Rated 2.0 out of 5.0 by Shocks234 No so helpful
Staff was not helpful except for one Sue.one positive was the elevator is quick .
The staff has to realize winter in New York is cold and when a door automatically opens often they will get cold so constant complaining is not going to keep them warm.
January 14, 2014
Rated 5.0 out of 5.0 Great experience
The hotel was pretty amazing.. it was very warn since you go in.. the girl at the front desk was very nice..the room was great had dverything you needed except toothbrush, but everything else was veery good. It also had a ihome which I thought was very cool..also the view from the hotel was really nice too.. I was at the 12 floor and I had a very nice nice view..also the size of the room was very decent. I had a great a time there. Btw it was close to a shopping street which had a lot of shops and that was cool too.
January 6, 2014
Rated 5.0 out of 5.0 by TheWhites2013 Making Christmas Memorable
We don't normally travel over Christmas because we have younger children. Christmas 2013 we traveled to NYC to spend the holiday with my sister-in-law. It was important for our kids to feel like it was Christmas even though we weren't at home. The hotel staff was amazing and ensured we had a great holiday. They helped us maintain our "Elf on the Shelf" tradition and encouraged us to make use of the lounge to open our Santa gifts. We would highly recommend this hotel and will stay there again at our next visit.
December 31, 2013
Rated 5.0 out of 5.0 by Gigi39 Home for the Holidays!
I stayed at this hotel for Christmas. I am
originally from NYC and was there visiting for the holidays. The room was excellent. Spacious, clean and great view. The hotel is located in downtown Brooklyn and the stores were in
walking distance along with subway transportation. You do not need a car to get around at all. It's only a few stops on the train to the city. The staff was very helpful and made me and my family feel welcome. I definitely recommend this hotel. Very affordable. Great stay!!
December 31, 2013
Rated 5.0 out of 5.0 by Belaruskaya Perfect except...
one has to pay $35 extra for parking.
In every other way, we had a perfect stay and I would recommend the Indigo to a friend.
December 29, 2013
Rated 5.0 out of 5.0 by sail59 A Great Stay
This is a really nice hotel in a nice area of Brooklyn. The rooms are very small but really nice. Very friendly staff. Helpful and accomodating. Highly recommended.
December 29, 2013
Rated 1.0 out of 5.0 by nancybc awful
hot water did not work on day 2 they say they fixed but they did not. my room was not cleaned on 3rd day. have black and blue marks from bumping into bed there was only 12 inches at each side. the room was so small the staff less than accommodating.
December 24, 2013
Rated 5.0 out of 5.0 by QueensOfTheStoneAgeFan1 Comfortable
The room may be small but it's packed with amenities. The staff is friendly and attentive. Good restaurant attached, which was very convenient as it was snowing, cold and nasty out. Subway up the street. Quiet room and the bed was very comfortable and the bathroom was modern and updated. I would definitely go back and would definitely recommend.
December 19, 2013
Rated 4.0 out of 5.0 by Lboogiee Great staff & location
Friendly and helpful staff. Great rooms and very clean
December 18, 2013
Rated 4.0 out of 5.0 by 5thAve Decent sized king room
After reading other reviews my expectations re: room size were pretty low but the king bed room was ok, I've stayed in smaller. I appreciated the fridge and coffee maker. Did not appreciate the shower going ice-cold for several minutes in the middle of my morning shower. Room looked clean but shower felt grimy, I have the same problem at home getting tile clean. Follow the instructions on the card re: Vic's parking- call 20 minutes before you want to leave. They had the car ready for us despite the snowstorm.
December 17, 2013
Rated 5.0 out of 5.0 by Bar237 Fantastic
My experience was fantastic from start to finish. When unexpected weather caused some of my family to cancel their trip, the hotel staff had no issue changing (down grade) my reservation within the 24 hour window.
While the size of these rooms may disappoint a person visiting Brooklyn for the first time, I found that they were a great size for the price point and area. Whoever designed these rooms really put thought into function and space. However, the LED lighting by the beds could use a swap out - they light temperature gives off an odd yellow tint toward the middle of the light. (When I first turned on the light and looked at the bed sheets, I thought there was a yellow stain on them - it was the light.)
The hotel was surrounded by construction, but it wasn't a distraction. There are a number of train options near by (my family and I had no issue getting from the hotel to the lower east side, and from Rockefeller Center back to the hotel).
Since my business event ended close to check out, I requested a late check out, and there was no issue with accommodating my request.
If things remain the same, I'll stay here again.
December 16, 2013
Rated 5.0 out of 5.0 by Rafael36 Great place to stay in New York
Very clean hotel and good service at front desk. Rooms are small but clean and updated with great services on it.
Close to train station and metrotech area.
Only bad experience was the service on the Bar/Restaurant adjacent to the hotel lobby, but there are plenty of good places to eat around and no far away.
December 16, 2013
Rated 5.0 out of 5.0 by Kbb2 Highly recommend
I had a great experience at Hotel Indigo while I was traveling for business. Neighborhood is walkable and charming, and a lovely walk to Brooklyn Heights, Brooklyn Heights Promenade, and Brooklyn Bridge Park. (I commuted easily by subway into Manhattan for business.) Rooms are compact, well-designed, comfortable, and hip. I've already recommended the location to everyone I know! Thanks for a great stay.
December 14, 2013
Rated 1.0 out of 5.0 by Aceracer Don't Bother
2 night stay...
New hotel with used and damaged furniture.
Awkward furniture placement.
Previous guest's hair in my shower.
Font desk called and woke me at 1am to ask me when I was coming down to pick up the pizza I told them I had already picked up at 8pm. They kept arguing with me that I had to come down and pick up my pizza. I finally hung up on them. Ruined my sleep that night.
Wanted 1 night comped for disturbing me. Gave me 1,000 points as consolation instead. Not enough. Have stayed at 4 other hotel brand since and will never ever go to an Indigo again.
Don't stay here!
December 13, 2013
Rated 4.0 out of 5.0 by superkev Nice place to stay in downtown Brooklyn
We enjoyed our stay at the Hotel Indigo. The location was great, right in the heart of downtown Brooklyn. The hotel is a little difficult to find because the front entrance is quite small. However, once you know where it is, the location is great. It's close to the #3 subway line and walking distance to many other attractions. Our suite on the 19th floor had a beautiful view. The room was funky and unique. My only gripe would be that the temperature was difficult to control. Even though the heat was on, the vents would blow cool air, making for a slightly chilly winter experience.
December 12, 2013
Rated 4.0 out of 5.0 by Jay215 The King suite
I originally ordered the two bedroom suite. However, upon my arrival I was told the suite was unavailable due to damage that occurred earlier in the week. Therefore I was given the king suite at a reduced rate. Overall I left happy with some extra money in my pocket. It was a win - win experience.
December 12, 2013
Rated 1.0 out of 5.0 by Mookie11 Dis honest
I stayed there for 2 nights and forgot 2 shirts and a jacket in the small closet. I called to speak with someone at the hotel from the airport as I was flying back home the same day as I checked out to speak with someone about possibly getting my belonging returned to me. I was transferred to the house keeping department twice to leave a voicemail which I did. Never received a return call. I called back 2 days later to speak with the general manager and was directed to another voicemail. I called back yet again and was told that the manager was in a meeting. I left my name and number with he front desk as the girl said she would look into this and get back to me which she did soon after. She explained nothing was left behind which I know is not the case but what can I do at this point. Housekeeping got some early xmas presents!! I will never stay here again as the customer service was poor and the workers are dishonest.
December 7, 2013
Rated 5.0 out of 5.0 by Papi2013 Great view - Small Rooms
I travel a lot because of my job but i live i NYC so it was my 1st time in a NYC hotel, the room was locate at the 17th floor the most spectacular view of brooklyn, with sunrise included, close to the main subways and the fulton mall. the only little problem is that was the smallest room ever. but over all "great experience, great value,great staff" and because of the view and location i will definitely stay there again.
December 7, 2013
Rated 4.0 out of 5.0 by Lex29 Nice room
This room was nice. The pillows were not on the bed though, like the maid forgot to put them on there properly.
December 4, 2013
Rated 5.0 out of 5.0 by Bittu Memorable stay in Indigo hotel
It was a wonderful stay in hotel. Staff was efficient and helpful.
If I get once again chance to visit New York, I will surely prefer Indigo hotel stay.
Thank you Indigo.
December 2, 2013
Rated 4.0 out of 5.0 by Sparkie7 Cozy room and great service:)
Pros: 1)centrally located, near subway trains
2) extremely pleasant and helpful staff
3) modern decor/facilities
4)the room was super relaxing, the bed was comfy
No food room service:(
November 28, 2013
Rated 5.0 out of 5.0 by Koolcat Great location and great service
This is great little jewel in Brooklyn! Central to all things and all places. Access to all trains, well maintained and modern and great use of space for a major hotel brand. Staff was great, bathroom and room was clean and if you are just staying for the weekend it is a great location to stay at. It will be our go to spot for weekend visits, most efficient use of space.
November 27, 2013
Rated 5.0 out of 5.0 by derica Comfortable modern rooms
My boyfriend and I just stayed here 1 night recently. We'd been staying with friends our whole trip, so the king size bed and comfy sheets were a serious welcome and we slept SO well.
The rooms aren't huge, but that was definitely to be expected in NY. However, my boyfriend is 6'4" and got really excited about the tall shower, so that was a plus!
The staff was really helpful with getting us a cab to LGA airport and informing us of the best way to get there the next morning. It arrived within about 5 minutes.
We ate at Brooklyn Brewhouse which was definitely mediocre and I wouldn't recommend, but it was okay and we just wanted something close-by and weren't being too picky.
It's in downtown Brooklyn near Barclays, so it definitely had a different feel than other neighborhoods in Brooklyn. Less small independent shops and restaurants, and more things like a Lids hat store and a big gym. But it was cool to walk around and still close to a variety of places.
Overall, I would definitely recommend and stay there again!
November 21, 2013
Rated 5.0 out of 5.0 by shosho1 Loved Hotel Indigo
Hotel Indigo is a centrally located Brooklyn Hotel that is really beautiful and classy. We loved our stay.
November 7, 2013