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Rated 4.5 out of 5 by 151 reviewers.
Rated 5.0 out of 5.0 by Perfect Without problems: clean, location, confort, great staff March 26, 2014
Rated 5.0 out of 5.0 by Great choice!! We stayed for 4 days and 3 nights. The price of the room and location was perfect for us since we took the bus and the station was at Canal street (15 mins walk to the hotel). The staff was very polite, always smiling and prompt with their service. The only comment I have is that I could hear the cars/ ambulance through our window and it would occasionally interrupt my sleep. Other than that... we are definitely coming back to this hotel! March 16, 2014
Rated 5.0 out of 5.0 by Great location & affordable Holiday Inn NYC - Lower East Side was in an excellent location and was the most affordable option we could find out our quick stay in NYC. I loved that it was directly at the Williamsburg Bridge, which made transportation to LaGuardia very easy. The room was clean, the staff was friendly, and the price was right. I would defintely stay here again and would recommend it to a friend! February 5, 2014
Rated 5.0 out of 5.0 by Excellent Choice, Best in NYC Excellent service, clean rooms, great location. Best in NYC February 2, 2014
Rated 4.0 out of 5.0 by New hotel New and comfortable rooms. Although on the small side, the rooms have very comfortable beds and modern bathrooms. The staff are really attentive and friendly. Good location - 1 block from the subway. Great bars and restaurants within a few block radius. Walking distance to SoHo. January 29, 2014
Rated 5.0 out of 5.0 by Clean courteous VALUE I have stayed in this hotel 5 separate times over 6 months for a period of one week per stay. Always accommodating. Always helpful. Always HAPPY to assist with whatever. Rooms are clean modern and bright. It is located in a very ethnic but safe neighborhood with access to trains, cabs, buses... January 17, 2014
Rated 5.0 out of 5.0 by Great hotel Great hotel with great service. Puts you very close to a subway entrance. Would stay there again. January 15, 2014
Rated 4.0 out of 5.0 by Great Value The hotel location is probably not the best (not exactly the best neighbourhood), but considering the price and the overall hotel quality, I would judge it as a great value. The room was perfect (good size, clean). The TV service includes full cable service with all the premium channels. I particularly liked to have shower instead of bath. January 13, 2014
Rated 5.0 out of 5.0 by October 2013 (Overnight) Had a very pleasant experience at this hotel in October 2013. Me and a few friends of mine visited New York for the weekend for our Dance team performance. The hotel was very accommodating by letting us check in early, so we could change into our performance outfits and get ready for our show. After the show there were a few friends who walked back to the hotel with us so we could change & head out to dinner. The hotel staff were very nice by letting our friends sit in the warm lobby until we finished changing. The room was very very clean, everything in place, nice toiletries, hot water. Hotel is near metro/train station and there is a 24 hour 7/11 nearby and a few eatery places. My room was even upgraded since I'm a IHG rewards member. I have an upcoming stay at the Wall Street Holiday Inn. I hope this place & staff are friendly and nice like the lower east end folks. Blessings. January 13, 2014
Rated 1.0 out of 5.0 by This Hotel is one of the worst in NYC This was one of the worst hotels i've ever stayed at. The room size was the size of a closet, room was dirty, horrible location, and the staff was very rude and inconsiderate. STAY AWAY if you are a smoker or have been around a smoker! They will charge you the $250 fee if they see you with a lighter, your clothes happen to smell like smoke, or if you throw a towel by the door. The hotel was horrible, do yourself a favor a find another hotel. The location wasn't all it was chalked up to be either. Not the best of neighborhoods. BEWARE! January 7, 2014
Rated 5.0 out of 5.0 by Great rooms and location I absolutely loved the greeting I received at this hotel. The girls at the front informed me that I was upgraded complimentarily and when I entered the room there was a welcome letter from the hotel. That was a great touch and made me feel welcomed. This is why I always aim to stay at this property when I am downtown January 6, 2014
Rated 5.0 out of 5.0 by This Hotel is Excellent! My husband and I stayed at the Holiday Inn property on the Lower East Side in NYC, a few days before New Years eve. The staff who greeted us were friendly, helpful and professional. Though the room was small, it was so ultra modern and extremely clean. The bed and linens were super clean. The bed and pillows were top quality and very comfortable. Also, the price was excellent. I had booked our stay three weeks prior and got a great deal. I highly recommend this property if you are staying in NYC on the lower east side. Also, it is really close to public transportation. Excellent! January 2, 2014
Rated 5.0 out of 5.0 by Quiet and Location Quiet: Hotel looks out onto Delancy Street which has heavy traffic, however the triple windows keep the room sound proof. Location: Next to the Williamsburg Bridge which allows fir quick acceds to the riafs to LaGuardia and Kennedy airports. December 31, 2013
Rated 4.0 out of 5.0 by Very clean, good services Only negative point: very noisy heating system in the room. December 31, 2013
Rated 5.0 out of 5.0 by Great room with a view! I chose Holiday Inn because past experiences with them were positive. The room and location were excellent and the front desk staff were very knowledgable and helpful. Would definitely stay there again. December 22, 2013
Rated 4.0 out of 5.0 by Modern, clean, comfortable and convenient Overall this was a great hotel. It was convenient to everything including a subway stop right outside and great dining within walking distance. The only complaint I have is the walls are super thin and you can hear conversations in the room next door, as well as the housekeeping staff's conversations in the hallways in the morning. If you want to sleep in late, pack ear plugs for sure. And remember they can all hear you too. December 20, 2013
Rated 5.0 out of 5.0 by Perfect. What a great hotel! My husband and I used to live on the LES so we were excited to check the new holiday inn out. It was way better than we expected. Plenty of room in the room even though we knew we wouldn't be using it all that often - great deal. Definitely staying here on our next trip back! December 19, 2013
Rated 4.0 out of 5.0 by Central to transportation Area can be a bit 'rough' but if you are ok with that lots of small interesting places to visit. Metro is 1 minute away - easy... Rooms are noisy if you have non-silent neighbors. December 16, 2013
Rated 4.0 out of 5.0 by attractive hotel and great location Very satisfied. Only negative was the hotel restaurant: a lonely diner in the basement. November 27, 2013
Rated 4.0 out of 5.0 by good stay nice hotel and kind staff! but location is not so good. November 26, 2013
Rated 5.0 out of 5.0 by Great location and great staff This is my preferred location when I visit New York, excellent night-life, outside of the typical tourist areas makes for an authentic experience. The sub-way stop one half block away provides access to transportation and the coffee-shop at Ludlow provides real espresso (there is also a Starbucks three blocks away for the so inclined). The staff is friendly and courteous (yes, in New York!), and always do their best to make my stay an enjoyable one. November 19, 2013
Rated 5.0 out of 5.0 by Clean and comfortable hotel We stayed at this hotel with our son for 6 nights over two different stays on our recent holiday. The rooms we had were very clean with good quality beds and a clean modern bathroom. The staff were very friendly and helpful and we were able to leave some luggage between stays whilst we travelled to Canada for a few days which saved hauling too much luggage around. The location near the east village is convenient to a subway station within 100 metres which provides easy access uptown or down town. The area has many restaurants to choose from and plenty of small bars and fast food places. I would recommend asking for a room as high up as possible as stay up higher was more isolated from the street noise which is inevitable in such a large city. We enjoyed our stay and would use this property again as it is good value for money, clean and comfortable. November 18, 2013
Rated 3.0 out of 5.0 by Comfy and friendly staff Overall great place to stay kind of pricey but it's comfy. Had a issue with the entire hallway smelling like weed luckily it didn't engulf the entire room. Beverages and snacks accessible at the lobby and even on the floor we stayed. November 13, 2013
Rated 5.0 out of 5.0 by Very Good Hotel High quality hotel well located for the subway and walking distance to Little Italy and Chinatown. Room very quiet given its busy city cetre location and close to a variety of good restaurants and bars. Very good restaurant in the hotel which I would have marked as excellent had it not been for the absence of advertised bar facilities - during our stay the bar was unavailable due to some licensing problem which we had not been notified of in advance. This would not have deterred me from booking but the hotel should make it clear that the bar isn't available when you book and/or register. Minor niggle with an otherwise excellent property in a good location. November 5, 2013
Rated 4.0 out of 5.0 by Very Clean Have stayed here a few times now. Hotel is very clean. Bathrooms and showers are very clean. November 1, 2013
Rated 2.0 out of 5.0 by gguyjersey had an overall bad checkin process, overall bad service from the front desk. the manager did give me extra PC points but not the most pleasant experience October 31, 2013
Rated 4.0 out of 5.0 by A convient location, but "wheelchair accessible"? It is a convenient location right on the edge of the bustling lower east side. The room facing the yard was very quiet. The bed was large and comfortable. Very friendly staff. Bath and bed room were very clean. The big problem: the room, labeled as "Wheelchair accessible" disappointedly wasn't! I'm using a small folding wheelchair and I had great difficulties maneuvering around the very limited space. For instance, it’s not possible to go with the wheelchair parallel to the bed or to the toilet; there was no seat nor a non-slippery mat in the shower. An electrical wheelchair would never have a chance to come into the room. Nevertheless: I had a good time in this hotel. October 30, 2013
Rated 4.0 out of 5.0 by Good but... Overall, I enjoyed my stay. I really enjoyed staying in the Lower east side. The location is perfect, the area is fun, there're many nice bars, restaurants. The hotel location is perfect for those who going to NY by car. the staff were nice, helpful and affable. The only and main drawback of this hotel is that everytime someone closed a door, I would hear it in my room. Every morning it was the same (I stayed 3 nights) the noise of slaming doors would wake me up around 6 am and i would go on for 2-3 hours. I was disapointing for a new hotel. I am not sure I would go back there...but overall it's a good quality for the value. October 29, 2013
Rated 5.0 out of 5.0 by Perfect! Friendly and Helpful Staff I stayed here with a friend and my 4 month old baby. The rooms are so new and clean. The staff was there to answer any questions and the location was great by a subway and in a fun part of town! I LOVED this hotel and will definitely stay her again! :) October 27, 2013
Rated 4.0 out of 5.0 by Good, pricey Room was clean and comfortable. Air con was noisy and the room had a musty smell after being closed up during the day. Staff great and location is great. Pretty pricey for a small room. October 24, 2013
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