Rated 4.2 out of 5 by 361
Rated 5.0 out of 5.0 by fitz72 Wall Street stay
Great location. Early check in and friendly staff.
August 26, 2015
Rated 5.0 out of 5.0 by Pete N1234 Holiday Inn NY City
Rooms are very tiny and the upgrade that I got because of my Platinum or whatever membership appeared to be the same room as I always get on a higher floor..Whoo..Hoo.
Staff were really super as they always are.
August 24, 2015
Rated 2.0 out of 5.0 by Jimmy from MD Great value if that is what you are looking for
It's a great value hotel of that is what you are looking for in this area.
August 19, 2015
Rated 5.0 out of 5.0 by walshm Nice and Convenient
The staff is friendly and helpful. I typically stay for business and am looking for everything to be within walking distance. This location is close to where I need to be, has plenty of food choices, and is close to tourist type locations in lower Manhattan. The rooms are clean and have good Internet access.
August 18, 2015
Rated 5.0 out of 5.0 by YiaYiaLilli Great little place
Tucked in a tiny building on Nassau Street, this hotel was steps away from places of interest in the area. The hotel restaurant was reasonably priced for breakfast and the food was well prepared and efficiently served.
Both room and bathroom were small but comfortable. We visited on a Sunday/Monday and there was not a noise issue from the street.
August 14, 2015
Rated 1.0 out of 5.0 by Pick2015 Loud room next to alley way
The room itself was clean but very cramped (the door was cut to make room for the toilet in the bathroom- poor planning!). There was loud music outside our window at midnight- we were on the second floor and it was quite difficult to sleep. We were not allowed to change our room. The ironing board was broken and despite requests, we were not given a new one (on the second day we physically went downstairs and retrieved one). The staff was friendly but overall unable to help us out with anything.
August 13, 2015
Rated 4.0 out of 5.0 by Capn Jim short stay
clean room, good staff service, TV was broken and couldn't be fixed but received discount for the inconvenience
August 10, 2015
Rated 2.0 out of 5.0 by Not happy Troy Don't Come with any vehicles larger than an SUV
Was told by the reservation team on the phone, there was parking for a small panel truck. Upon arrival, there was not. Nor was there any parking we could find in any parking establishments. We wasted the whole evening trying to find parking.
The staff was not helpful in trying to fix the issue, nor could they even offer a taxi to pick up the truck the following morning (we parked in a loading zone and had to have it moved again before 7AM.) I was also told management would be notified of our frustrations and no one every called me back.
The rooms were very nice . . . top notch. But my experience was that the staff didn't really have the desire to go out of their way to try to help or console the customer.
Nice rooms, poor service, and non-existent follow up.
August 10, 2015