Rated 4.3 out of 5 by 271
Rated 5.0 out of 5.0 by JSB06 Best Holiday Inn in NYC
I have stayed at this location several times and I have to say that the front desk staff by far is best that I have experienced. They are always warm and friendly. They are very informative and always willing to help you. Leslie is outstanding so is Stella and Craig.
The rooms are always clean, bed comfortable and I have no problems connecting to the internet. The only issue I have is the restaurant. The food is not that good, but there are restaurants not to far if you want to get something to eat in the area. They should consider upgrading the food quality. It would be easier than going outside.
Overall experience is good. Good job IHG. You should be proud of the people working at this location.
March 3, 2015
Rated 2.0 out of 5.0 by Marb1es Tiny room
Room was super tiny, mattress was very uncomfortable.
March 2, 2015
Rated 2.0 out of 5.0 by KMPeterson Small Rooms but Bed Okay
I stayed here on business and was glad when the week was over and I could leave. The staff were friendly enough, but there is only so much that they could do to overcome the quality of the actual hotel. The bad impression starts right when you enter into the "lobby", which is more of a wide spot in the hallway. The rooms were small and when there were two of us in the room with our suitcases it felt claustrophobic. Everything about the room furnishings was okay but certainly not above and beyond anyone's expectations. The bed was firm and comfortable, which is good for getting a good night of sleep. The bathroom was small and looked clean but there was a shower curtain that smelled horribly and should have been replaced long ago. The wifi speed was okay.
Overall, I wouldn't necessarily recommend this hotel and would certainly recommend against it if there will be two people in the room. However, I've stayed at other hotels in this same area and they are hit or miss on quality, so it seems there just aren't great options in the area.
March 2, 2015
Rated 4.0 out of 5.0 by LawTravels4 Nice NYC Stay
This hotel was quite convenient to the Fulton Street Subway Station. I was very surprised how small the hotel was and the hallway outside my room was quite cold. I'm not sure if that had to do with the 19th floor or not. The room was also small but cozy-it was easy to use the desk, watch television, etc. The outlet though there should not be accessible-I had plugged something in and was unable to take it out. The room was clean and served its' purpose. The staff were all courteous, and compliments to the houseman (I apologize for missing his name) who shared the elevator with me, and to the wonderful woman who greeted me at check-in and arranged a wakeup call. The bed and room though were comfortable, although there was a bit of noise outside. All in all, it was a good stay, and I'd hope to return.
February 25, 2015
Rated 5.0 out of 5.0 by riggerssprit Servicio atento
El personal siempre estuvo dispuesto a ayudar y mejorar la experiencia
February 25, 2015
Rated 4.0 out of 5.0 by ToledoRob Cozy and conenient
The Hotel is directly across the streef from the federal reserve. If you working in the finacial district this is a pretty convenient hotel to stay at. It's a little small, but that's to be expected in the financial district. This was my first visit so it was a little surprising how small it was. However the staff were very friendly and helpful. The room was clean, but the furniture was starting to show it's age a little. The frame of the bathroom mirror was broken and some of the wall paper in the room was starting to show some age. The restaurant attached to the hotel wasn't bad for breakfast, but the pancakes where a little dense. Maybe I'm just fussy, but fluffy they were not. However the price was pretty good compared to other restaruants in the area, and again.... the staff was very nice. That means a lot. Poor service makes everything worse.
February 23, 2015
Rated 5.0 out of 5.0 by Burk1 Comfortable room and great service.
Great location and value. My number 1 choice for Manhattan in the future.
February 19, 2015
Rated 5.0 out of 5.0 by teachro Pleasant Stay
Staff was friendly, welcoming and attentive. Room was small, but clean and comfortable.
February 13, 2015