Rated 4.2 out of 5 by 401
Rated 5.0 out of 5.0 by Cheeky123 My most pleasant stay.
The General Manager, the Director of Front Desk Affairs, the Group Sales Mgr, the Front Office Mgr, the girls at Front Desk, the Housekeeping Staff, Waitress and Waiters, Bellmen, etc., all of you have been great to me and helped in one way of another make my stay a pleasant one. I do not have but words of commendation with regard to your excellent service.
I would like to take advantage of this opportunity to thank you all for that.
June 16, 2013
Rated 3.0 out of 5.0 by terrier GOOD LOCATION
Average overall experience due to a poor welcome from registration staff.
I have found your recetion staff not very interested in their job.
Other staff were ok.
June 11, 2013
Rated 5.0 out of 5.0 by Sal2013 Great Place
Staff was friendly and efficient, especially Lisa at checkout. Great location with easy access to Little Italy, China Town and the subway lines. Only my second trip o New York but loved it even more this time. Thank you for a memorable visit.
June 10, 2013
Rated 4.0 out of 5.0 by 1animalloverEL GOOD SERVICE / HOILDAY INN
hoilday is a nice place with good food & nice service.
June 10, 2013
Rated 4.0 out of 5.0 by Sam68 Comfortable bed, clean room,helpful staff
I would stay here again.Easy on/off subway.Good food nearby
June 10, 2013
Rated 5.0 out of 5.0 by bosnian0202 Brilliant
All we really want from a hotel room on holiday is a comfortable bed & a working shower ......... we got that and much more! When we did see the staff, barring reception who we saw of few times, they were very nice. The people on reception were obviously there for a reason, they were VERY nice.
The shower was fantasic and the Superking Bed was very comfortable indeed
June 6, 2013
Rated 4.0 out of 5.0 by DUKE76 GREAT LOCATION
NEAT, CLEAN AND SAFE HOTEL. We felt the view was beautiful and the location to the city was very convenient.
June 5, 2013
Rated 3.0 out of 5.0 by Danice Great location
If you are looking for a convenient location, this is the one. Just a 1 minute walk to Canal Street subway, you will have easy access to the rest of NYC. The setback is that the room is rather small even for an Asian man like me. The air-conditioner is a window unit which can be a bit noisy. Also could have been better if we are able to boil some drinking water. The bed and pillow however is extremely comfortable.
May 28, 2013
Rated 1.0 out of 5.0 by cerote Too noisy.
Hotel failed to provide the room I was looking for. I had to settle for a room rigjht on the corner whcih turned out to be very noisy and could not have a good night sleep.
May 27, 2013
Rated 5.0 out of 5.0 by nikaomatix Great quick stay
I was here for business and enjoyed the location. The room was more than comfortable to work late. It was easy to find and hail a cab.
May 22, 2013
Rated 5.0 out of 5.0 by dee04 Great Service and Excellent Location
This is my third stay at this property and again I loved it. I have recommended this hotel to others and will continue to do so, don't let the location fool you, it's in the perfect area! You can walk to Little Italy and to shopping on Broadway. If you need to take the subway it is right on the corner. Lisa and all of the hotel staff were great and always helpful.
May 22, 2013
Rated 4.0 out of 5.0 by SecurityConsultant Great Customer Service
I travel a lot for work and I always base my stay by customer service. The front desk staff is always accommodating to your needs within their abilities per corporate. As always, my stay started off great as I was greeted by a professional and energetic staff member known to me as Liz. Though there were some issues with my key cards, Liz ensured I was compensated and had staff bring me new key cards.
Johnny and Ruby always provide great service in the dining area, especially any bar needs. The breakfast staff is always personable and accommodating as well, they always remember the little things that I enjoy for my breakfast needs! I will have stayed in this specific hotel for 44 nights at the conclusion of this stay. The only thing I can say that would need a little extra attention would be other peoples hair in the bathroom that happened to be left after cleaning.
Again, kudos to your staff. If there is a reward system in place I recommend the aforementioned to receive something.
May 17, 2013
Rated 5.0 out of 5.0 by Bettts Very great service
All the staff from the guys that got me cabs to the housekeepers were most helpful and tried to make my stay as pleasent as possible. The front desk personnel were most helpful especially Stephon. The rooms were clean and neat. Thanks for a good stay.
May 17, 2013
Rated 4.0 out of 5.0 by Chez12345 Great location
I have stayed here a number of times due to its great location, with fabulous bars, restaurants and shops really close by. I often shop alone in the area and feel totally safe.
The rooms are clean and comfortable but a little small - but that doesn't usually bother me as I am out and about so much.
Bar is a little lacking in atmosphere.
Great service from bell staff who organised an excellent transfer to the airport.
May 16, 2013
Rated 5.0 out of 5.0 by BugAlugs100 Such a GREAT location and nice price to match
My third time at this, which makes it my Manhattan home I suppose. The location cannot be beaten with easy access to metro lines taking you to all the heavy areas. OR.. OR I say you can just hop around the corner to the boutique shops and enjoy all the same brands and corner shops without any of the insane footfall of 5th Avenue.
The hotel itself has great staff and I loved the service from the doorman and the concierge team. They arranged anything I asked for them at a good price and with great advice.
I'll be back here soon enough :D
May 15, 2013
Rated 5.0 out of 5.0 by DownUnder2013 best location, great value
Holiday Inn SOHO ....central location... by subway, right by China-town and Little Italy..
NEARBY: lots of down to earth priced Chinese & Italian bakeries, restaurants, fish-meat-grocery, chemists, coffee shops, banks and of course great SOHO shopping area..
SHOPPING: Lafayette St is a busy street [like most of Manhatten] and fabulous shopping in SOHO area. .. " shop to you drop heaven "
STAY: stayed 10 days..
Checking In was a breeze.. efficient and friendly staff.. upgraded to wonderful sunny 13th floor as Priority Club member.. ENJOYED the complimentary coffee facilities, comfortable bed and watched lots of great TV on large flatscreen TV..
STAFF were very helpful from the doormen, stephen and liz at front desk , cleaning staff .. they all made us so welcome and felt at home.
WIFI... Free .. i needed to printouts and used the in-foyer computers... [small charge]
CHECKING OUT: was a breeze..
RETURN: thoroughly enjoyed our stay and would love to return to this hotel in NEW YORK..
May 15, 2013
Rated 5.0 out of 5.0 by bandr2009 Free Trip To New York
My boyfriend won a trip to New York from a radio contest. This was our first visit to New York. The hotel was excellent and in a great location. The room was small but very clean. We are from the south and hotels in the south usually have a free continental breakfast. We were very surprised when we found the continental breakfast at this hotel cost $18.95. However, we were able to find street vendors right outside the hotel and a Dunkin Donuts was across the street. This hotel was in walking distance of China Town, Little Italy and the entrance to subway. The bellman was very helpful and very friendly. Overall we had a great time in New York and if we come to visit again, we would definitely stay at the Holiday Inn Soho.
May 13, 2013
Rated 3.0 out of 5.0 by Richardnb Good location
It's a good location . Easy to go shopping nearby and do sightseeing.
Also, can find good Chinese food . Each day, walking in the street ,you seems in the one of cities in China. You can speak chineses at the hotel...amazing!
May 10, 2013
Rated 5.0 out of 5.0 by jbigles HOME AWAY FROM HOME
I LIVED IN THIS HOTEL FOR 6 MONTHS/2013 AND THE STAFF MADE ME FEEL LIKE PART OF THE FAMILY. I CANNOT WAIT TO GO BACK TO NYC AND STAY IN THE
SAME SOHO HOLIDAY INN. BEAUTIFUL CITY VIEW IN THE
14TH FLOOR, I COULD STARE FOR HOURS AT A TIME. LOVED MY ROOM AND THE STAFF, THEY MADE ME FEEL VERY WELCOME. THANKS HI SOHO. "I WILL BE BACK" JEJE... :0)
May 8, 2013
Rated 5.0 out of 5.0 by dannyxboy Comfortable and Great Location
This Holiday Inn was in a great location and was very clean. I had a wonderful time in NYC and didn't have to spend a ton of money for a great location or clean and comfortable room. Great Value.
May 6, 2013
Rated 4.0 out of 5.0 by valmont1 Nice stay good location for my needs
Kind staff and great location for my interviews.
easy access to stores and great restaurants.
Safe place to walk around.
May 1, 2013
Rated 5.0 out of 5.0 by FamilyTraveler456 Great location, expensive breakfast
The hotel's location in SOHO was great. We had an upper floor room with good views.
The room rumbled every time a subway train went by. (I got used to it by the second night.) In lower Manhattan, this is going to be common.
Unlike all other HIs that I have stayed at, here the breakfast buffet had an additional charge of $20 per person. I was not given any comp tickets, even as PCR Platinum.
April 24, 2013
Rated 5.0 out of 5.0 by Celticfc Nice visit
This our second visit in 5 years to this conveniently located hotel - for us at least. There was some subway and traffic noise but no more than what we expected. All staff approached were helpful and the room was cleaned to a high standard. Free wifi was particularly useful . Would recommend based on our stay.
April 24, 2013
Rated 3.0 out of 5.0 by HectorM Great Service and location
The location is great if you want to be near Chinatown and Little Italy The Canal Subway line is a mere block away which was real convenient.
My only complaint was the bed and pillows. Hated the small pillows. They were not comfortable and I got up with a bad back each day.
The staff however made up for this inconvenience. The staff was great and very helpful at all times. The buffet breakfast was fantastic but a bit pricey if you are on a budget.
April 24, 2013
Rated 4.0 out of 5.0 by Trisha29 Great stay and location
The location of our hotel was helpful to our visit to NYC. The room was quiet and comfortable. Staff were helpful and pleasant.
April 23, 2013
Rated 5.0 out of 5.0 by BeauT55 Great property and Great Customer Service
Check-in was just great. there was a lovely gentleman by the front desk probably the bellman who I believe was egyptian. Had sweet conversations with him and he was very helpful delivering what I needed in no time. Breakfast was delicious. LOVED those potatoes. The property is right next to a subway station which was a plus. Dinner was delicious and room service was even better, food took less than 20 minutes to be delivered.
Definitely recommand this property and definitely be back again.
April 18, 2013
Rated 5.0 out of 5.0 by Mulles Great Location
Great Location, easy to explore Little Italy, and China Town.
Staff very friendly and helpful.
This was our second stay and when we are in NYC we will stay there again.
April 15, 2013
Rated 4.0 out of 5.0 by Cheta Small but hospitable/approachable staff. Accessible to the city.
I am a first time New York visitor. Hailing from the Midwest and a reasonably seasoned world traveler, I was surprised at the value of New York Hotels. As my fellow wedding traveler pointed out, "Hey" this is New York." The room was clean, comfortable and the staff was friendly, what else could you ask for in a major metropolitan city?
April 14, 2013
Rated 4.0 out of 5.0 by RoverDawg First Visit to New York
This was my first visit to New York. I was there with my son and wife. My son is very interested in attending New York University so we were there for a campus visit. The Staff and accommodations at the New York-Soho Holiday Inn were outstanding! Everyone was very nice and very helpful. From the valet service to the front desk personnel we were very impressed. Our room was very comfortable and met our needs. We enjoyed the complimentory breakfast the next morning. It was all very yummy! I would reccommend this hotel to anyone visiting the NYU area. We will be back!
April 10, 2013
Rated 3.0 out of 5.0 by Beebs48 Not that great but good location and clean
Good location, and clean.
The windows leak cold air. The rooms are small, but I guess that's expected in New York.
Room service messed up my order, so I only had to pay $13 instead of $26. Free would have been better.
The reception desk misinformed my sign up for priority club and I didn't get full points, I had to call and get them added as a good will.
No complimentary buffet breakfast.
Beers at bar not good
April 8, 2013