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Rated 3.8 out of 5 by 774 reviewers.
Rated 5.0 out of 5.0 by Hotel constantly improving In addition to a great location and extremely friendly and helpful staff, this property seems to be constantly improving. My wife and I stay here twice a year and each time something good has been added Just now (August 2014) the ground floor areas have all received new carpeting, and room safes have been installed in the South (B) Tower rooms, and are planned for the North Tower rooms possibly as soon as the end of the year. The rooms are good-sized, and the bathrooms have plenty of sink shelf room for toiletries of two people, something sadly lacking in many higher-priced hotels. August 24, 2014
Rated 5.0 out of 5.0 by Overall a very good stay. We stayed here one night and overall it was a good stay. Check in was fast even though they were a bit short staffed. All the staff were very polite and helpful, especially the woman running the concierge desk. The room was clean and the beds were comfortable. We were in the South Tower and found it very quiet for sleeping. We did notice the slight musty smell in some hallways. I have smelled it before and I would call it “Au de pool”. Worth putting up with if you are looking for one of the few places in the city that have a pool in a reasonably priced hotel. The décor is a bit dated, but if you call it “Retro” you’re good! The only drawback with the room was the loud toilet. When you flushed, it sounded like a jet taking off. We had lunch in the on-site restaurant. I would have to say it was OK, but not much more than that. A bit pricey for what we got. Our own fault. Why would you eat at the hotel with all the wonderful places around in New York???????? Location was good if you don’t mind a bit of walking to get to where the action is. But if you do mind walking there are couple of subway stations close by, so you are covered. We didn’t go there, but the on-site bar looked inviting for a night cap. We are putting this on our list of places to stay. August 23, 2014
Rated 3.0 out of 5.0 by Convenient stay It was the best price for the location Which is close to our venue. There were no immediate benefits for ihg members except for the late checkout. They did away with the free breakfast and /or drinks.For business guest, this is important since we are always in a hurry to get to work in the morning so it was convenient to have breakfast inside the hotel. The bathroom needs an exhaust vent to get rid of the musty smell. On the plus side, the lady who cleans our room did a good job. And this time my room came with a magnifying mirror! August 23, 2014
Rated 5.0 out of 5.0 by Great location We always stay at the Holiday Inn Midtown when we visit New York, which is four to six times a year. It is convenient to almost every where we go. Broadway shows, restaurants, Central Park and the subway. The staff is always friendly and helpful. I always recommend this hotel to my friends. August 22, 2014
Rated 4.0 out of 5.0 by Another Great Stay Another great stay at this West 57th street location. Great for the value and you can't beat the area. Stayed in room 1624. No complaints. I was very happy that a room was available and I was able to check-in early. Housekeeping keeps the room very nice and clean (and the housekeepers always say hello and smile). The hotel gym is also pretty good. Internet was spotty on my last night, but it didn't hinder me too much. August 21, 2014
Rated 4.0 out of 5.0 by Great Bed and Location I will gladly stay here again! Great location for walking and dining .. shopping.. ease of access to taxi's, they had a car ready for me to get to the Airport. Hotel was doing some remodeling so I'm sure it will be even better in the future. Would recomend that the pool could be open longer.. I was ready for the roof top evening.. but, it closed by 6. August 21, 2014
Rated 4.0 out of 5.0 by Great location but starting to show wear and tear I've been staying at this hotel for 12 years. The location is ideal for someone who wants to drive to NYC, park (parking garage under the hotel), and then walk out in Midtown or jump on a train to go uptown or downtown. The bartender is fantastic; he's been there for years and remembers you even if you haven't been back in a year. The only criticism I have is that the rooms definitely need to be renovated. I know that project is ongoing but the B Tower could definitely use an overhaul. Oh yeah; if you ever run into the owner, you're in for a good time. That guy is quite the character! August 21, 2014
Rated 2.0 out of 5.0 by Over priced, rooms very small, hotel need urgent renewal Only the lobby is attractive. Once you enter the lifts, done deal : you'll notice many scratches on ceilings and carpet floors. Once entering the rooms, you're devastated : an alazingly limited space in the bathroom. Shaving was a challenge every morning for avoiding knowking in side walls or making the hair dryer falling from its base. After asking several times, we never received a fourth towel while we were 4 registered guests. I booked 3 nights normal, then 1 with IHG points, then 1 again normal, all those at the same time and in a row. No one did receive me as IHG member, and I had to explain at every single time when talking with the front desk, that I was staying for 5 days in a row, not just 3, or 1. Ultimatly, the staff did great in some other way by having my oldest daughter having vouchered breakfast with us even though I had to explain as well several times that this had been advertised to me as such at booking time. The cleaning personal was, contraraly to the front desk personal, very very smiling and welcoming. They were the people making you feel good there. I was deeply disappointed of having just no single happy nor smiling faces from the staff or front desk. I was nearly to propose tips for extracting a smile from faces. Brekfast quality was excellent. August 19, 2014
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