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Rated 3.8 out of 5 by 805 reviewers.
Rated 4.0 out of 5.0 by good location Very comfortable bed. Friendly staff. Very close to Central Park and subway. September 17, 2014
Rated 5.0 out of 5.0 by Holiday Inn West 57th NYC Location is good, enough in the immediate vicinity plus easy access to transportation. The lobby is large with a neat looking hotel bar. The room itself was also big, which is unusual for NYC. In many NYC hotels, the lobby is small and the rooms are small, but this hotel has "normal" sized rooms, comparable to rooms you would find anywhere. Staff were welcoming and friendly. Treated well overall. September 16, 2014
Rated 5.0 out of 5.0 by Wonderful stay! We have nothing but great things to say about our stay. No really, not one single problem. Yes, the elevator gets crowded during certain times of the day and you have to wait a few more minutes to be able to get on it, but not a big issue. We were in New York for fashion week. The hotel is very close to Lincoln Center where most fashion shows happen; very short walk from the hotel. It couldn't be more convenient for us. Also, plenty of places to eat around. Large room, nice desk (we had to do some work on the computer while we were there), room furniture looked brand new, great TV and channels, fast and efficient room service (we ordered food several times and asked for extra hangers), air-conditioning unit in the room worked with no problem (it was very hot in New York). We'll definitely stay again at this hotel. and we highly recommend it. September 16, 2014
Rated 3.0 out of 5.0 by Not up to Holiday Inn Standards I stay in New York about once every other week. I booked this hotel because I had a very good experience at another Holiday Inn in Manhattan but this one just seemed incredibly dated, very tourist trappy. September 16, 2014
Rated 5.0 out of 5.0 by Excellent Service, nice people. Best location in New York, amazing view. Great accommodations for parking. The mattresses and atmosphere in the room are so inviting to relax. (Best rest during the trip). Incredible swimming pool outdoors on the 10 floor Second Tower. Wow! What a treat! People on service, all over the Hotel speak different Languages. Oh Boy , I felt at home! Love it! September 12, 2014
Rated 4.0 out of 5.0 by fantastic staff and great location The food isn't great here but in every other respect this is an excellent hotel for the price. Good for business or leisure and particularly well located for sightseeing. Close to central park and walking distance to Broadway and times square. I'd definitely recommend this hotel but suggest you eat out if you like good food. September 12, 2014
Rated 5.0 out of 5.0 by NYC Holiday Inn Great location, friendly people, nice bar and restaurant. September 11, 2014
Rated 1.0 out of 5.0 by No bikes allowed. No room safe. More security than bellhops. After driving all the way from Michigan, I was unable to bring my $10k bicycle into my room as I have all around the world. Was told I would have to put it into a luggage room and accept any risks. Was told by the desk manager that it was a safety issue on the elevator but then also told I could not take it up the stairs. Also discovered that there was no room safe even though the website states that every room has a safe... had to worry about my laptop and had to find someone in the city to hold onto and lock my bike up. September 10, 2014
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