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Rated 3.8 out of 5 by 928 reviewers.
Rated 3.0 out of 5.0 No temperature control The room was fine, but it was a little hot. I tried to adjust the temperature, but the only control was on the actual unit & it was off. So, I turned it on & set the temp to a lower degree, hoping to cool the room off a little, but it started blowing hot air, so I shut it off again. The thermostats need upgrading to the ones where you set a desired temperature and it automatically blows the correct temperature of air, whether it needs cooling or heating. December 17, 2014
Rated 3.0 out of 5.0 clean room and good location I was in NYC for a family trip for one night only. I chose this hotel because it was close to my other family members. I realized when I booked it not to expect 4 star accommodations. The Lobby, elevators and hallways are in desperate need of updating. The Lobby furniture looked soiled and tattered. I wouldn't sit in it. That being said the guest rooms were clean and up to date in style and comfort. Overall if you aren't spending much time in the property and need a clean bed to stay in I would recommend. December 17, 2014
Rated 5.0 out of 5.0 by Great Service, Friendly Staff, Quality stay with good staff attentiveness, good food December 17, 2014
Rated 4.0 out of 5.0 by Great Value and Location The value was great. Clean rooms and very friendly staff. The location is great if visiting Central Park or great shopping. Talking to people that have stayed before said the rooftop pool is supposed to be awesome. December 14, 2014
Rated 4.0 out of 5.0 by Simple and straight-forward The hotel is perfectly located for business, on a quiet side street but close to subway and everything else you need. The beds were comfortable, room was clean and at an ideal temperature. The internet was a bit slow, which made it difficult, but not impossible to do some online work. We have stayed here before and will stay here again for the ease and convenience. December 14, 2014
Rated 1.0 out of 5.0 by Poor quality Bad experience. Bathroom shower did not work. Hotel elevators did not work. Hotel restaurant was dirty and food offerings were of poor quality. December 12, 2014
Rated 1.0 out of 5.0 by Not recommended at all Unfortunately, this was one of the worst stays ever for us. In summary, the hotel room was extremely old where the renovation was overdue for quite bit. The bathroom was totally not acceptable. The elevator system was ancient where you are guaranteed to wait forever in the morning busy hours. And the WiFi connection is basically useless due to its extremely poor/slow performance. December 12, 2014
Rated 2.0 out of 5.0 by Location to sites and subways very accomodating Easy to find and get to subways, restaurants , Time Square. December 11, 2014
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