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Rated 3.8 out of 5 by 833 reviewers.
Rated 4.0 out of 5.0 by Great location! Good price! Terrific staff! Thank you to all the staff who made our stay so pleasant. A clean, comfortable, HUGE, quiet (interior side) room with good lighting. A reasonable price for a fabulous location. So easy to get a taxi just up the road on 9th Ave. Everyone from the check-in staff to the maid in the hallway and the luggage store room check-in man were all smiling and pleasant. After a brief issue with our reservation (which was resolved quickly), we had a fabulous time in NYC. We will definitely stay here again. A very special Thank you to Mounia who went above and beyond. It's so rare to find such fabulous customer service and we truly appreciate it. October 15, 2014
Rated 4.0 out of 5.0 by comfortable bed, great wireless network -the overall experience was great, but the washroom in common areas are dirty. October 15, 2014
Rated 4.0 out of 5.0 by Great value I had a great stay here, the room was very nice. The hotel is conveniently located and close to Time Square and Central Park. October 15, 2014
Rated 4.0 out of 5.0 by Great location! The location of this hotel is great, our stay was good, the barman, fantastic fella, sorry he wasn't around for me to say cherrio, my only gripes were, for a large hotel chain, there were no fridge in the room and as for the wi-fi, at most times impossible to stay logged on, you need to be up around 6am to get anything done before everyone have woken up and was connected, all and all a great stay. October 14, 2014
Rated 4.0 out of 5.0 by Overall good place to stay in Manhattan I had read mixed reviews about this hotel but my wife and I were pleasantly surprised. The room was very clean, so was the bathroom. We were in the new part of the property on the 16th floor. So, we did not have street noise. But there was the noise of the elevator outside our room during the night. That was somewhat troublesome. The food quality for dinner in the restaurant was very average. The breakfast was better. But overall it was a good experience. October 14, 2014
Rated 2.0 out of 5.0 by Nice Location, not so much the staff I stayed 2 nights. Location is good. I had a very bad experience with check in staff but most horrible was the concierge encounter. The lady was not paying any attention to what I have asked for, rushed and offered no time nor information to my needs. October 11, 2014
Rated 4.0 out of 5.0 by Overall friendly and helpful staff and attractive hotel Overall, the staff are very friendly, helpful and efficient. The hotel is clean, the environment is pleasant. October 10, 2014
Rated 5.0 out of 5.0 by Courteous staff I have nice experience of checking into the hotel. No waiting on line, staff are professional at the counter. October 9, 2014
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