Rated 3.9 out of 5 by 1267
Rated 1.0 out of 5.0 by Travel987654321 Good location, unfriendly staff
The hotel is located very close to Columbus Circle and the Upper West Side. In addition, it has a nice rooftop pool. The room was large but had no safe deposit box.
Unfortunately, staff at the front desk and the bellhop were very unfriendly and uncooperative. At the end of my stay, I wanted to leave my luggage there for a few hours and had to speak with several people before someone (reluctantly) took care of my bag.
July 30, 2015
Rated 3.0 out of 5.0 by cityperson Room didn't seem "deluxe"
Paid extra for a deluxe double, and the room (especially the bathroom) was quite dated. Windows are very dirty, A/C system is very old, and only the sheer curtains close, not the heavier curtains. Always light coming in - privacy seems limited. I'm not sure what Deluxe means, but there was nothing deluxe about this room. Hair dryer turns itself off after five minutes.
The staff I interacted with were all very helpful and friendly, and the price was reasonable by NY standards. Not very conveniently located, though. I would advise people to save their money and just get a regular double room rather than pay more for a deluxe.
July 30, 2015
Rated 3.0 out of 5.0 by Miss Vicki My "go to" Hotel
I always stay at this hotel when visiting Manhattan. The bathroom sink area is only big enough for one person, but it is NY. The in-room coffee is still the glass pots and I am unsure how clean they are, but I just don't drink it! Good value for the price. I like how it is away from the tourist-y areas.
July 29, 2015