Rated 3.9 out of 5 by 1221
Rated 3.0 out of 5.0 by RBRfarms My June 2015 Stay
My family of 4 stayed at this property in June of 2015 and were pleasantly surprised. We were able to check in early and start our mini vacation in New York sooner. The room was clean and comfortable. The area was both convenient (2 blocks from a subway stop and a 15 min. walk to times square) and quiet. For New York, the quiet room was a big deal. We were able to get a great on line room rate, so that made up for the few short comings. We were misinformed at the desk as to the procedures of the parking package. That created a heated debate with the parking garage attendant when we checked out. The only other issue we had was a leaking AC unit. By our third and final day the floor was wet and was starting to smell. Again for the location, price and good sleep, I can overlook those.
June 27, 2015
Rated 3.0 out of 5.0 by Toronto traveler 2015 great location, comfortable bed and good service
Location of hotel is great and close to most attractions and subway. Initially we were not satisfy with the 2 double bed room (Tower B) that we got when we arrived, given the price that was being paid. The hotel is old and even though the rooms were supposed to be fully renovated, Bathroom was not working properly, and the room even though it appeared to be clean, the condition had a much "older or worn" look and feel. Room had very thin walls so frequently heard the flushing of neighboring toilets. We had a late arrival and so could not get another double bed room that night. But next morning, Thanks to staff and the Manager, we were able to get a double bed room with a view in the other Tower A that was great and made us happy for the remaining part of our stay ! The room condition was much better, beds were comfy, service was good and Washroom/toilet worked much better! We stayed for 5 nights and overall had a great stay!
June 26, 2015