Rated 4.1 out of 5 by 84
Rated 5.0 out of 5.0 by Belair82 Great Location, Great View ,Friendly Staff
Location was convenient and close to tourist attractions. The staff were very friendly and accommodating. Upon arrival our room had a cigarette smell in the bathroom. The staff immediately switch us to another room.We were on the 47th Floor. Great View of the Hudson River and Statue of Liberty. The rooms were small but very efficient for what was needed (Best hairdryer ever used at a hotel). The only downfall of our trip was on our last night of stay (Feb 15th), our room was flooded due to a water leak from the roof, therefore the fire alarm was set off at 4am and rooms evacuated. All in all, the staff did the best they could do to accommodate all the guests. We ended up checking out early and going to the airport. Once we arrived home and allowed a day for the hotel to get organized, we called and were reimbursed for our night of stay. Overall we were please with the service as there wasn't much the staff could do about the cold weather evacuating everyone.
February 24, 2015
Rated 5.0 out of 5.0 by PCCOOKIE Great Location
I recently stayed at this hotel. Staff was great and rooms were very clean and comfortable.
February 19, 2015
Rated 3.0 out of 5.0 Nice hotel and staff
The hotel feels small (but then again, what doesn't in Manhattan). I'd recommend getting a room w/o a view instead of a room with a view, I found that their didn't seem to be much of a difference between the two unless you got a corner room. Unfortunately, my stay was marred by an accident on the roof, however the staff (which was made up of only a handful of people) where able to service the entire 50 floors.
February 19, 2015