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Rated 4.2 out of 5 by 244 reviewers.
Rated 2.0 out of 5.0 by dining the service at the on site restaurant was by far some of the worst ive had regardless of where Ive been....slow to non existent. I witnessed multiple employees standing around socializing. this was while I waited for someone to come take my order, which never happened. I ended up hitting vending machine for dinner and would not recommend based on this. March 24, 2014
Rated 4.0 out of 5.0 by Excellent Bar An otherwise unremarkable airport hotel with an outstanding bar March 22, 2014
Rated 4.0 out of 5.0 by Good value, comfort, and convenience I've stayed here before and have been very pleased. Best value for the airport location and good shuttle that addresses some of the airport access issues. The only downside is the convoluted driving to get to the airport when you can actually see where you need to go from the property. One hopes that all the hotels in the area gets something done to help the poor driver that is unfamiliar with the area. Perhaps a ski tram and off site rental car drop off. March 16, 2014
Rated 4.0 out of 5.0 by Recommend Great staff; very welcoming. Very nice room. Airport shuttle very prompt and quick March 16, 2014
Rated 1.0 out of 5.0 Noise from Highway/Airport Impossible to Relax/Rest Noise from Highway/Airport Impossible to Relax/Rest. Also, the hotel feels creepy---like a really bad movie that does not stop but keeps going on and on and on until you checkout---this includes a decent amount of the staff... Like is everyone on parole? :) March 14, 2014
Rated 5.0 out of 5.0 by Great stay! The management and staff are the best at this location. Clean and fast for business travel. March 11, 2014
Rated 5.0 out of 5.0 by Lewis Trip Everything was Great, the hotel, the people and the food. We got there at night and left before daylight, so we didn't get a look at the building. Maybe next time. March 7, 2014
Rated 5.0 out of 5.0 by Feeling of Safety Comfortable bed, quiet and the front desk was very helpful. March 7, 2014
Rated 3.0 out of 5.0 by stay at holiday Inn stayed at this hotel few times in the past, but this time I was disappointed. February 25, 2014
Rated 5.0 out of 5.0 by Great place to stay for business or pleasure. The outstanding staff keeps me coming back to this hotel. February 23, 2014
Rated 5.0 out of 5.0 by first class This was a real pleasure , staying 30 plus nights a year at hotels gives me plenty to compare this holiday Inn with other places. No one can hold a candle to this facility, food , beverage , clean rooms and very attentive staff . Danny and the crew at the bar were the best. , I truly can say this was a 5 star experience. February 23, 2014
Rated 5.0 out of 5.0 by Great Value at Newark Liberty Nicely appointed room with very comfortable bed, pillows and towels. Free Wi-FI and 24 hour shuttle to the airport. Highly recommended for those needing to fly out of Newark. February 19, 2014
Rated 5.0 out of 5.0 by super bowl stay very happy with hotel over all. price was jacked do to super bowl. food was great. service in restaurant was terrible. February 18, 2014
Rated 4.0 out of 5.0 by Clean and welcoming Considering I was in a hurry to find a place to stay due to a cancelled flight, this was a great choice. The taxi had trouble finding it. February 11, 2014
Rated 3.0 out of 5.0 by Beware of the restaurant They automatically add a tip, even when you're dining alone. February 7, 2014
Rated 4.0 out of 5.0 by Great Front Desk Staff, not so good restaurant staff Big ALOHA and praise to the wonderful front reception staff and shuttle bus drivers for their display of hospitality and service to their valued guests. The room was beautifully furnished and equipped. THE REASON FOR THE AVERAGE STAFF/SERVICE SCORE IS BECAUSE OF THE RESTAURANT STAFF/SERVICE. Restaurant experience was not good . On the menu it clearly stated that a 15% tip would be included in the bill, this is regardless of the type of service (good or bad) the server provides to its patrons (labor union issue?). From a service standpoint, the servers may not provide the best possible service to their patrons as they know they will automatically receive the tip as it is already included in the food bill. Overall, nice property and service with the exception of the restaurant staff. Sent letter to the GM regarding my experience soon after my return home and unfortunately no response. February 5, 2014
Rated 5.0 out of 5.0 by Great Location Well located hotel near the airport, good price. Breakfast can be pricey. February 4, 2014
Rated 5.0 out of 5.0 by Excellent for a brief stay In close proximity to Newark Airport via hotel shuttle. Nice recently renovated hotel. I have stayed here before and will definitely stay here again. January 30, 2014
Rated 5.0 out of 5.0 by Convient location and outstanding service I always stay at a Holiday Inn when I travel anywhere. January 30, 2014
Rated 5.0 out of 5.0 by Convenient and comfortable Close to my facility and very convenient for last minute over night stays. Some what pricey, but still comfortable January 25, 2014
Rated 5.0 out of 5.0 by Excellent Price 5 star service! The entire staff was pleasant! Great location. 15 minute to Nyc. January 23, 2014
Rated 5.0 out of 5.0 by Pleasant Stay We booked a room at the property to visit with a friend on a layover at the Newark Airport. The property was up to date and clean. We decided not to wander and had dinner and breakfast in their restaurant. They had a nice little salad bar and the entrees were surprisingly good. (I tend not to expect too much from a hotel restaurant.) The restaurant staff was attentive and friendly. The guest room looked fresh and up to date. The only things that were a bit unimpressive were the bathroom - clean, new fixtures, but they had a drop ceiling that made the room feel tight and dark (tall people beware) - and the second thing is the rooms do not have a fridge which you kind of expect to be standard equipment in hotel rooms these days. Overall, it was a very pleasant stay in a up to date, nice, clean hotel. January 23, 2014
Rated 5.0 out of 5.0 by Good quality for the price A reasonably priced hotel near the Newark Intl Airport. I would stay there again if I was in the area. January 15, 2014
Rated 5.0 out of 5.0 by Close to airport, nice rooms and friendly staff. The hotel is located within minutes of Newark airport. The rooms are nice and the staff very friendly. I only had one meal there and it was only ok, but the salad bar good. January 14, 2014
Rated 5.0 out of 5.0 by general service Service received was good in all areas including , shuttle from airport, conditions of the room, service in restaurant , January 13, 2014
Rated 5.0 out of 5.0 by WHEN MOM PASSED Nice hotel with a great staff! My expectations were met or exceeded. January 12, 2014
Rated 3.0 out of 5.0 by You're just a number on their list A major storm flows through the area and your customer services plummets. Travelers are at your mercy, being that you are privately owned. You give competitive rates online but are not flexible when natural phenomenon (such as a snowstorm) changes the travelers itinerary. Your hotels need to create a network of services rather than act as individual fiefdoms. January 11, 2014
Rated 4.0 out of 5.0 by Convenient with Good Service The hotel is in a kind of wasteland but is an island of comfort close to the airport. Clearly an overnight hotel for those in transition. This was my first use of the park and fly option while my family took a week's vacation in Florida. The whole system worked very well. Parking is on the hotel property. The restaurant was totally overwhelmed on the night we checked in (the hotel was full and it was the big snowstorm) and they only served a bar menu. Service was really slow but the food was OK. Portions not that big. Overall we found the staff willing and friendly. The shuttle was on time and it took about 12 minutes to the P4 AirTrain station. It does not go directly to the terminals so add about 20 minutes to your travel time from when the shuttle leaves the hotel. From P4 to the terminals the AirTrain is free. January 11, 2014
Rated 5.0 out of 5.0 by Clean, Efficient and Excellent Service Clean comfortable room, conveniently located by the airport with complimentary shuttle service. Receptionist during check in was extremely helpful and considerate. January 10, 2014
Rated 2.0 out of 5.0 by Needs improvement The noise level of other rooms is overly loud!! You can hear about everyhting from neighboring rooms. Room service was slow and food was cold. January 10, 2014
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