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Rated 4.2 out of 5 by 325 reviewers.
Rated 5.0 out of 5.0 by Excellent Hotel Staff The staff is amazing. Every member of the staff was kind, friendly and made our stay wonderful from the Front Office Manager, Gerald, to the other front office staff to the shuttle drivers to the maintenance/repairman to the restaurant staff. We wound up at this hotel under unpleasant circumstances (our flight on the way to a vacation was delayed causing a 3 day layover in Newark.) The wonderful experience at this Holiday Inn completely made up for the travel inconvenience. We were traveling with two 2 year olds and the staff consistently went well beyond necessary to accommodate us and make our experience great. I travel frequently for work and this is one of the best hotel experiences I have ever had. July 17, 2014
Rated 4.0 out of 5.0 by JJ It is ok to stay here but the location is not easy to find by driving. We could not find the location by GPS or ... It is only easy to get there by the shuttle bus... July 16, 2014
Rated 5.0 out of 5.0 by Good Visit to Newark - if a bit damp The room was good, clean and comfortable - lots of hot water -all things that I need for my business travel. However, at wait staff at breakfast knocked over the vase on the table and I was soaked from waist to knees. She was very apologetic, but she had nothing in the way of solution to my problem: I had a business meeting in an hour. I got my room key back, ironed and blow dried everything dry and got breakfast done before my ride arrived. All of that was an accident and stuff happens: what shouldn't have happened was the automatic 15% gratuity added to my bill. July 14, 2014
Rated 5.0 out of 5.0 by Great Place The staff are what makes this hotel excellent in my view. They are ALL friendly and professional. The hotel over all is what I have come to expect from Holiday Inn. July 8, 2014
Rated 5.0 out of 5.0 by Great for a late night airport stay Filled the bill...came in on a late night flight and needed a place to crash. This met that need well. 12PM checkout the next day especially helpful and staff were very attentive. Main drawback is location -- good because it is right near the airport, but nothing around if, like me, you are without a car. July 8, 2014
Rated 4.0 out of 5.0 by Decent place to stay I'd say this was conveniently located to the Newark airport, but because of all of the construction, it was a hassle to get here (thank God for GPS). Whatever you do, don't miss the turn into the hotel parking lot. July 1, 2014
Rated 4.0 out of 5.0 by Bill The lady in the reception, promised to send me the bill by email, but she did not ?? Now what ? June 24, 2014
Rated 4.0 out of 5.0 by Comfortable bed and quick check out The hotel is conveniently located for my travel plans. It provided shuttle to the airport which added to the convenience. The staff at the front desk was friendly when I checked in, The room was spacious. I like the desk that rolled out for my computer work. Internet access was fast and easy. There were enough computers in the lobby for other purposes. The appearance of the facility needs updating. The lobby and the hallways are not up to the same quality as the other Holiday Inns (I have stayed in several Holiday Inns even abroad). Perhaps it's the timing of my stay and the location, as I paid more for this stay than I had in other Holiday Inns. The restaurant's appearance can also use some updating. The plus side: The menu has a variety of selections and the portions are large which some customers might see as good value. However, I ate only 1/5 of the food on the plate. Cannot take it out (as there are no refrigerators in the room). Overall, because of its location near the airport, it is a good hotel for travelers who want convenience for their flights. June 22, 2014
Rated 2.0 out of 5.0 by Poor staff survice Hotel reception survice is very bad. In special the communication with male staff made me to have negative feeling. No saying hello, no smile, no thank you to the customer. June 21, 2014
Rated 5.0 out of 5.0 by comfortable bed and better service I liked this hotel. comfortable bed, great service. June 19, 2014
Rated 2.0 out of 5.0 by Comfortable bed. Lousy food. Avoid eating at restaurant of hotel, if possible. Painfully long wait for food. Food quality poor. Staff waiting table did their best but their work was negated by the problems mentioned above. June 17, 2014
Rated 5.0 out of 5.0 by beds were good! TV system worked well. Enjoyed our stay. the room was great for sleeping, the AC controls worked perfect, June 16, 2014
Rated 5.0 out of 5.0 by Great Place to stay near Airport Had a nightmare couple of days with work and was ready to go home. Was able to experience a few hours down time in a comfortable, friendly and clean facility. Best part of my trip. June 10, 2014
Rated 5.0 out of 5.0 by Exceptionally Surprised I have stayed at many hotels all over the world. I was not expecting much out of a hotel near an airport. However, my stay at the Holiday Inn at Newark Liberty International Airport was outstanding. The ambiance, the hospitality, the amenities, the cleanliness of the room, the friendliness of the staff, the price and the food far exceeded my expectations. It was as if I were staying at a five star hotel at a very reasonalbe price. I strongly recommend this hotel for any traveler whether it be a business person or a vacationer. June 10, 2014
Rated 5.0 out of 5.0 by Airport hotels during road construction... Stayed in three different mid-price hotels near the airport on this trip at different times. This was my favorite based on the the in-house restaurant and ease of access. The airport construction and the maze of streets we had to negotiate made me crazy, but I got 'lost' less while staying at the Holiday Inn. So much for driving in New York. If my friend didn't have trouble with walking I would have opted for public transportation on this trip instead of driving. The food was good, but the meatloaf was salty, service was slow even though they were not excessively busy at the time I visited. June 5, 2014
Rated 5.0 out of 5.0 by Nice guest rooms and convenient location Nice guest rooms, newly renovated. Good facilities with nice restaurant. Good food and beverage selection, with great taste! June 3, 2014
Rated 4.0 out of 5.0 by Newark Airport Holiday Inn Very convenient next to the airport. Great location! However the airport shuttle from Newark International is very complicated if a traveler is unaware, as our party was. Thirty-five minutes just to get to the airport shuttle pick up location. Anthony was helpful, but the Holiday Inn website does not explain the Holiday Inn shuttle cannot just pick you up anywhere. VERY Frustrating after traveling all day long Food was fair. Restaurant was extremely expensive for “average food options”. Is your hamburger Filet mignon? Did the food come from a ranch in New Zealand? Really? Same food in the Western U.S. is 30% less expensive. Ruth Chris is fine upscale dinning, not the Holiday Inn, Newark Airport. The restaurant staff service was particularly poor. Most of the restaurant staff were English as a Second Language (ESL) employees who were in no hurry to serve anyone with a bonus of not understanding my requests. Considering the 15% gratuity was included it was not a surprise the service was poor. Rooms were very nice, clean and comfortable. Price was what I expected. Front desk staff was very pleasant, prompt and exceptionally professional. June 2, 2014
Rated 4.0 out of 5.0 by Very comfortable room Nice stay . Very nice place. View wasn't the best, but the stay was relaxing and safe. June 1, 2014
Rated 3.0 out of 5.0 by Good breakfast The rooms were very good and comfortable. But no Comp breakfast...even charge for coffee...otherwise Was close to my destination and hence used the hotel. May 31, 2014
Rated 5.0 out of 5.0 by Great service close to the airport Loved our stay there. Close to the airport and New York City. Several NYC tours available from the hotel, this allows for exploring the city without the hassle of traffic and parking. Easy access to subway stations too. May 26, 2014
Rated 5.0 out of 5.0 by Dinner and breakfast Food was surprisingly good, and service was very good. May 23, 2014
Rated 5.0 out of 5.0 by Feel like home I have been coming to this hotel at least 2-3 times a year and always prefer this because of its location,24x7 Airport transport,FRIENDLY staff. I have always enjoyed the room qualities and have been lucky enough to always get the room of my choice. Fitness center is awesome. Don't forget to meet the Manager..friendliest person you would always meet.. May 17, 2014
Rated 4.0 out of 5.0 by Newark Okay hotel- needs to update the lobby area a bit but very friendly staff May 15, 2014
Rated 5.0 out of 5.0 by Max C Very nice stay, room clean and updated, food good, people nice and accommodating. May 12, 2014
Rated 3.0 out of 5.0 by Good for a connection early morning, else nothing special Close to EWR airport, efficient shuttle service. Hotel is nowhere in the airport area, you can stay in the room or in the bar, nothing else. May 12, 2014
Rated 5.0 out of 5.0 by Late night arrival Late check-in, just prior to midnight. Staff very friendly and helpful even at that late hour. Bar/lounge staff, even though close to closing, very friendly and plesant serving me a drink before closing. Good experience. May 12, 2014
Rated 5.0 out of 5.0 by Nice Hotel Had a one day business meeting at the hotel and everyone and everything was great. Staff were fantastic and the meeting room was very good. May 11, 2014
Rated 5.0 out of 5.0 by Convenient We were pleased right from the start of our stay. Check-in was friendly and efficient. The room was clean and comfortable. We appreciated having the sink outside of the bathroom, as well as the corner couch arrangement. The air conditioning worked and wasn't noisy. The TV picture was sharp and the Internet was free. The restaurant had an extensive menu and the food was good. The fitness center was better than most, especially for this size hotel. And the staff was friendly and helpful. We would stay here again in a heartbeat. May 9, 2014
Rated 3.0 out of 5.0 by Wi-Fi is restricted I kept getting messages that the wi-fi was restricted due to an adult site. This is the first time this happened but it occurred on sites that where not even adult. What happened to your old wi-fi. Won't stay again until this changes. May 6, 2014
Rated 5.0 out of 5.0 by A Great Port in a Storm Stranded at the airport in an unfamiliar city during heavy rains with evening approaching, I needed a place to stay for the night with no more bad surprises. I got that here. May 5, 2014
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