Rated 4.2 out of 5 by 184
Rated 5.0 out of 5.0 by Andy Pandy Great stay Great Service
Very well presented Hotel with extreamly friendly staff. Checking in was quick and easy and the Room was ry comfortable and very clean. Special mention to the breakfast staff and receptionists who were great.
June 8, 2014
Rated 4.0 out of 5.0 by Padistedor Holiday Inn (CLARK NJ) is OK
Decent Hotel. I grew up in Clark and stay here when I visit family in the area. Just some minor suggestions for the hotel. Accessible outlets near the bed (not behind the end table) so you can plug your cell phone in at night would be nice. They also should put a fan in the bathroom so the shower doesn't fog up the mirror. The price isn't bad and the lobby is real nice. Staff is friendly. I would stay here again.
June 5, 2014
Rated 5.0 out of 5.0 by gonz relaxing time
excellent and attentive staff. Block over twenty rooms for guests and friends.. All checked in without any problems whatsoever. Many enjoyed a nightcap after the wedding at the bar in lobby. all had a great ime.
May 31, 2014
Rated 5.0 out of 5.0 by exferryguy nice experience
We have visited the Holiday Inn in Clark, NJ on several occasions! From the welcome at the front desk to the fine dinner in the Hub Restaurant (on premises) to our upgraded room (a junior suite which was OUTSTANDING) I have to give all at this location 5 Stars. From the friendliness and helpful staff on arriving (Erika), our waitress in the hotel restaurant (The Hub) being on top of our needs and the delicious food served, and that fabulous room! WOW! I heartily tell all that this is one of the finer Holiday Inns in this area. Thanks ALL!
May 24, 2014
Rated 5.0 out of 5.0 by priorityG34 staff makes this Holiday Inn superior
Excellent staff, very polite accommodating and helpful. Restaurant and Bar team very good as well. Everyone at this hotel makes the stay better!
May 18, 2014
Rated 1.0 out of 5.0 by miguel0373 Poort Service
I had an issue the staff acted like this is the first time an issue like this came about. Not sure why, and then they acted like it was my fault I did not want to stay.
May 13, 2014
Rated 1.0 out of 5.0 by kat1372 Girls night gone wrong
I am a frequent guest at the Holiday Inn Clark NJ location, I choose this location due to the area and availabilty to several different attractions. Normally the staff is courtesy and quite helpful, I reserved two rooms this past friday May 9, for myself and 4 other co workers, not only so we could have our girls night out but to also bring more business to your hotel, when I reserved the rooms I specified that it was a small group of ladies and that we would be having our 1st annual ladies night, i requested that the rooms be together, the 1st issue was that the rooms were across from one another, 2ndly one neighbor constantly kept banging on the wall and call the front desk with complaints, including myself it was 5 ladies, yes we were laughimg and talking but not loud or out of control, we ended up moving one room to another floor which separated us which defeats the purpose, I totally understand that people go to hotels for various reasons but I fault the front desk for putting us on a quiet floor, not only did we give business to the resteraunt and the bar but mostly was going to make this particular hotel our monthly designation for our meets, I still consider this a great hotel but with better organization from the front desk we could of all enjoyed the remainder of our girls night without disturbing other guest
May 12, 2014
Rated 5.0 out of 5.0 by Doowop Singer Great Room and Great service
Always stay at Holiday Inn as I always get the best Service and Comfortable Accommodations
May 10, 2014
Rated 5.0 out of 5.0 by ohjo staff was very friendly with great service and very clean with good food
My stay was made pleasurable due to all of the staff being accommodating and friendly. The place was very clean and everything worked well. The food was very good. It had easy access no matter where you parked. I will definitely always stay here when I am in the area.
April 28, 2014
Rated 5.0 out of 5.0 by IHG PlatMember Wish all Holiday Inns were like this
Unfortunately a lot of Holiday Inns feel like they haven't been updated since the 80's. This location is a breath of fresh air, the hotel appearance is bright and modern. The Cafe Bar and snack areas are well stocked and the bar area is spacious and relaxing.
The staff are excellent and clearly take a great pride in their job. Hopefully IHG will expand this more contemporary style to their other Holiday Inn's.
April 22, 2014
Rated 5.0 out of 5.0 by priorityG34 Excellent staff extremely helpful
The entire staff at this property go above and beyond to help customers, especially front desk staff ( Philomenna is phenomenal !!) are incredibly engaged, concerned and fanatical about customer service. Restaurant Food/Bar staff are also terrific!!
April 20, 2014
Rated 3.0 out of 5.0 by traveler_4711 room was not clean
This is an older hotel, where some updates were done in the lobby area, the breakfirst/bar area and some updated on the exterior. The rooms did receive some "refreshment" but it is still an older room with doors that not close properly and older bathrooms. The staff was very friendly and helpful, but the room was never really clean and I did find a number of hairs from the previous guests in my bathroom.
April 13, 2014
Rated 4.0 out of 5.0 by Jbs75 Clark NJ
This hotel was very nice, the lobby and bar/food area was better than most I've encountered. Great job.
April 7, 2014
Rated 3.0 out of 5.0 by kelly2019 Multiple Night Stay
I was at your hotel for three nights attending a conference. I was surprised to find the room did not have a small refrigerator which became quite a burden especially staying multiple nights. I could not even keep a bottle of water cold. Your second shift desk clerk, Filaminia was outstanding as was the driver of your shuttle. Great Staff overall. Cost of the "The Hub" dining was inflated, could have been better.
April 7, 2014
Rated 4.0 out of 5.0 by Ray5028 Very Nice
Excellent reception service. Front desk staff top notch. 5 mile shuttle service is excellent. Room was very clean, good mattress and pillows. Need a better arrangrement for in room coffee service.
April 6, 2014
Rated 1.0 out of 5.0 by PeeJKay Comfortable, convenient, good value.
Convenient access to highways and shopping areas.
Friendly staff, and excellent facilities and parking at a reasonable cost.
March 30, 2014
Rated 4.0 out of 5.0 by Tomki Nice place to stay
The front desk staff were super and the room was excellent. My only issue was the Hub restaurant . Bartending staff left a little to be desired. They had more interest in talking to the regulars that camee in . I had to ask for my food and when it came out it was clear that it had been siiting under the heat lamps for sometime.and was dryer out.
I still would recommend the hotel as an excellent place to stay.
March 30, 2014
Rated 5.0 out of 5.0 by Grandma Perry Excellent Staff
Service was excellent. Staff very friendly, helpful, accommodating. If ever in the area again, would definitely stay there.
March 4, 2014
Rated 5.0 out of 5.0 by Perpiguilliam Great stay
Enjoyed the stay, great service, friendly staff, clean, tastey food. Love the new IHG theme - home away from home. Would stay there again when in the area.
February 6, 2014
Rated 1.0 out of 5.0 by Jamo633 Possible blood and private down there hairs- need I say more?
The place looks nice enough. When I got to my room it was freezing (in the teens), after midnight, and the heat hadn't been turned on so it took an hour before I could even consider trying to get ready for bed and fall asleep. Teeth shattering cold. Fine, not so bad the first night.
The second night was when I was completely disgusted. Looking up at the ceiling I saw what looked like blood splatter. There's nothing else I could think of that would be that color or size/shape than blood that somehow managed to get on the ceiling. Gross. What's even more disgusting is the private down there hairs I found on the comforter. Let's just say, it's not mine.
Also, you can't close the curtains. At best they have a see through curtain that covers the window but that's it. How is a single woman traveling alone supposed to feel safe when anyone could look into her room at any time?
4 star hotel? Ha, not even a 2 star. The food was good (from the parfait I had), happy to see you could get a beverage or snack anytime, staff was ok at best, but the possible blood splatter and the private down there hairs on my sheets?! No, thank you. Still shuddering from the disgust.
February 6, 2014
Rated 4.0 out of 5.0 by Qstorm3476 Nice, comfortable, trendy
I stay at this hotel at least two nights a week and I highly recommend it. The staff is very friendly, it has amenities that I wouldn't expect a hotel of this size to have (weight room, pool), the bar and dining area are very contemporary, the rooms are very comfortable. The beds are a little softer than I prefer, but not too bad. The food in the dining room is not bad, just average. During the week, they have a happy hour from 4 to 7 where they offer complimentary snacks. The lobby snack bar is really good, with fresh fruit, coffee, great pastries and cookies. The only complaint I have is that the elevators are constantly under repair and the facility only has two cars, so if one is down, it's a much longer wait. I've been staying here twice a week since November of last year and I'd say one elevator car has been down at least six times. The wi-fi can be very slow, but that's to be expected. I usually end up using my iPhone or AT&T Mifi as a hotspot. HOWEVER…during a recent snowstorm, the staff took the time to clean off the cars in the parking lot. That blew me away. So despite the small complaints, I highly recommend the hotel.
February 3, 2014
Rated 1.0 out of 5.0 by Giegs51 Be prepared for noisy stay
Had 4 room for 3 nights and again experienced much late night noise. Also stay away from ice machine. Brunch was great. Had similar experience 15 months ago. Think this hotel attracts tour groups with lots late night room visits from others in group and doors make loud noise when closed.
Someone needs to do something about this continued problem. Hard to convince me to come back with my family. Don
January 8, 2014
Rated 3.0 out of 5.0 Very average
After unpacking, went to use the bathroom and upon flushing water started pouring over floor. Maitenance came quickly and we had to change room which was a nuisance plus now we weren't in an adjoining with rest of our party. New bathroom toilet also had loose seal on floor although no leaks.
Also, I feel that free coffee should be offered in lobby. Went to use lobby computer and was surprised that we had to pay for this when even less expensive hotel chains provide this for free.
Nothing offered for inconvenience of repacking and unpacking twice...
January 2, 2014
Rated 5.0 out of 5.0 by Thierry53 Very nice stay
Good location, eeasy to access, good settings, room are spacious and well equipes. Very nice management and staff. Warm and smiling people. I will come back to holiday Inn Clark !
January 1, 2014
Rated 5.0 out of 5.0 by MLD417 Christmas Time
My husband and I were at the hotel for Christmas. The staff was lovely the entire time we were there. Every area we were in was spotless.
December 31, 2013
Rated 4.0 out of 5.0 by Smokeybones comfort station and food
Breakfast was outrageously priced and dried out no free coffee station for guest in lobby.
December 29, 2013
Rated 4.0 out of 5.0 by Holly ac Very clean
Our room was great but my husband wanted to sit at the breakfast counter and have a cup of coffee but was told he had to buy breakfast in order to get coffee so he ended up buying from the area by the front desk and paid $2.50 for a simple cup of coffee.
December 29, 2013
Rated 5.0 out of 5.0 by Traveler4Biz Friendly, helpful staff
I had a great stay for business at this facility, It was clean and quiet. The staff was courteous and helpful with the few questions I had.
I needed to use the printer at the business center and the front desk was very accommodating.
I will stay here again when I return for work.
December 28, 2013
Rated 1.0 out of 5.0 by Dianef Rude, Rude and Rude!!!
I'll make this as brief as possible. We booked this hotel for my friends and relatives during my son's recent wedding. After the wedding reception, all alot of our friends and family decided to continue the celebration at the hotel lounge, since NONE of us were driving home, but staying upstairs at the hotel. Not only did the bar staff decide to close the bar as soon as all my guests arrived. The two women behind the bar were RUDE and very unprofessional!!! My niece's room was only tended to one day out of her three night stay!!!!
Not only would I not recommend this hotel, but I would advise you to drive a few more miles and stay at an airport hotel.
December 27, 2013
Rated 4.0 out of 5.0 by GregJr Breakfast
Most hotels offer a free breakfast to all while Holiday Inn in NJ appears not to any any I stayed in Dec 23/24. I will consider this in the future.
December 27, 2013