Rated 4.2 out of 5 by 184
Rated 5.0 out of 5.0 I am a travel agent- this is the most honest review anyone can give
As you can imagine working in travel I have stayed in many hotels. Usually high standard hotels, however this hotel is now added to my list next to popular 5* hotels around the world.
I never expected it to be as nice as it was. I moaned a lot that I was staying in a basic hotel and I got the shock of my life when I arrived.
I was greeted by a lovely male on reception. Who gave us so much information about the hotel.
Our room was lovely, clean and well maintained.
I want to give a big THANK YOU to Georgina on reception/reservations. It was my birthday and this lovely girl went the extra mile. My boyfriend had called up to see if he could get prosecco in the room for when I arrived as a surprise. She went and did something better after work she went to her local super market got me a cake, candles and a bottle of rose cava and had it lovely displayed in my room.
You don't get many people going the extra mile for a customer and I really hope her manager sees this and give her a wage rise or a paid day off or something as she deserves it.
I have told all my clients about how lovely the staff where and how well we where treated.
THANK YOU FOR AN AMAZING BIRTHDAY!
September 9, 2014
Rated 5.0 out of 5.0 by Trevorausten1 excellent stay
just another welcoming stay at the Holiday inn Jcn !5 M6 Stoke on Trent allways friendly attentative stay and well looked after by Julie, Matt, Alicea, Melissa, Lauren, Julie, Tasha, Rob, Sion, Mat, Charlotte, Katie and Dave and His Team in the Kitchen, and the early morning breakfast staff thankyou all, and apologies to anyone I have not mentioned always a team effort
September 5, 2014
Rated 5.0 out of 5.0 by ml2014 Great value stay
Very handy for the motorway and Alton Towers. Very comfortable beds, good choice at breakfast and overall very good value for money.
September 2, 2014