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Rated 4.4 out of 5 by 174 reviewers.
Rated 4.0 out of 5.0 by Near to Metro and spacious room Stayed 4 nights there while helping my daughter to settle-in in Newcastle U. The Metro is a 5mins walk which is great as the nearest shops or restaurants are 15mins walk away. The hotel is clean and appear to be relatively new. The housekeeping was not thorough in replenishing all the amenities. In the mornings, there was a lot of noise (doors banging, luggage being dread along the corridor, sounds like beds being lifted??!....) We would come back again when we visit our daughter next year mainly for the location and the good size room. September 25, 2014
Rated 1.0 out of 5.0 by Not Recommended Being an ihg member for four years, this the worest holiday inn i have been ever. September 19, 2014
Rated 3.0 out of 5.0 by Not expecting a night club at the Hotel! I arrived to a club night in full swing. I had about 2 hours prep work to get though for the morning so was offered a room in the quiet part of the Hotel - it wasn't. To add to this I was awoken several times during the night due to noise from an air vent and pipes. Breakfast looked good but was VERY bland and as a coffee drinker who enjoys a morning pot - there was no individual coffee pots on the table - just luke warm top ups. Staff were pleasant enough. So, all in all for what was on offer it was pretty expensive and I have stayed in much better for less. I will look elsewhere the next time I stay in Newcastle. September 17, 2014
Rated 4.0 out of 5.0 by Short stay Enjoyable weekend break visiting friends in Jesmond area? Hotel conviently located with metro station a couple of minutes away. Hotel staff all very plea sent and helpful. Good choices for breakfast. September 17, 2014
Rated 4.0 out of 5.0 by Comfortable bed and great service Good example of a Holiday Inn. Will happily use again if I am in the area. September 17, 2014
Rated 5.0 out of 5.0 by Unexpected Gem in Central Newcastle This wasn't my first choice when looking for accommodation during a recent stay in Newcastle; however I felt like a home away from home. Very tranquil surroundings; hotel room spotless and a bath!. Adjoining restaurant serves gluten free vegan food. I was welcomed as an IHG club member and i really appreciated the map of Dean Park outlying a post work 4 mile walk/run. September 16, 2014
Rated 5.0 out of 5.0 by Excellent place for Newcastle Great place to stay for visiting Newcastle. Easy walk into centre, but quiet location an free parking September 11, 2014
Rated 4.0 out of 5.0 by Not as good as our other visits We have stayed at the Holiday Inn Jesmond three times and on both other occasions it was much better. I rang up the hotel in advance to ask for a specific room and we were told that it was unavailable but we would be put in one with the exact same layout as we were travelling with a toddler. Of course, on arrival at the room, it was not the same. My husband went to reception and although the staff were rather dismissive, after lots of persuasion, they said they'd move us to the room we wanted the next morning. The next morning, we went to reception to asked to be moved, to be told (I think by the reception supervisor) that the room we wanted was reserved for someone else and we couldn't move. Finally, on our last night, I checked with the same reception supervisor to see if we could stay another night. We were told that there were no rooms available. I got back to the room and looked on line and there were rooms available. We decided not to give the Holiday Inn our further custom for the additional night as were weren't too pleased. We love the hotel, location and it just seemed that this time, the hotel was being over run by weddings or stag nights (which the hotel says it doesn't host but I met someone at breakfast who said they were on a stag night) and none of the staff seemed that bothered by their other guests. I will be back, but only if I can make sure that we can get the room we requested. September 6, 2014
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