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Rated 4.4 out of 5 by 165 reviewers.
Rated 5.0 out of 5.0 by Hotel and room very clean and staff very helpful We always stay in at least 4 star accommodation but having never stayed in a Holiday Inn before we were a little apprehensive as to what to expect. However from the moment we parked the car in the onsite car park we were delighted with the hotel, our accommodation and the staff. In fact some other well know 4/5 star hotel chains could take some lessons from the Holiday Inn. We will certainly look for Holiday Inns on our next holiday. August 17, 2014
Rated 5.0 out of 5.0 by Business trip Great hotel, though rather expensive compared with others in the area (jesmond). very good onsite italian/english food. August 15, 2014
Rated 3.0 out of 5.0 by B|reak in Newcastle. This hotel was a lot quieter than the last time we visited. The food in the retaurant is good especially the Pizza. The staff are friendly and helpfull. If you can get a room in the new part of the hotel as the rooms are generally larger. The bar would be great if it had any atmosphere but there was only ever a couple of people in it at any time. If I was in Newcastle in Business I might consider using this hotel again but I wouldn't come here on a liesure break again. August 14, 2014
Rated 2.0 out of 5.0 by Poor as usual! I've stayed at this hotel on several occasions and it mostly disappoints - it was consistently poor again. Holiday Inn can provide excellent service; the hotel at Brighouse demonstrates this time and time again. If Brighouse is amongst the best in making guests feel welcome then Jesmond sit's alongside the bottom order! In this hotel, platinum members are treated like everybody else - as irritant distractions who get in the way! I've said it before - get your loo seats fixed! Clean your rooms and make sure there is no curly human hair in the bed! August 9, 2014
Rated 5.0 out of 5.0 by Modern hotel A great hotel if you want to stay near to Newcastle centre and still have parking. August 6, 2014
Rated 4.0 out of 5.0 by Uncomfortable bed Had a lovely stay with my wife last week, Very nice hotel, but unfortunatley the bed in our room was extremely uncomfortable which which took away from everything else that was good about this hotel July 28, 2014
Rated 5.0 out of 5.0 by Nice location and good service Nice location and easy to find. Good free parking. Good service and food. Definitely stop here again. July 27, 2014
Rated 5.0 out of 5.0 by Really nice room and staff My stay was really nice, the room was very clean and all the furniture is in perfect state. For sure, I will stay in this hotel next time. July 25, 2014
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