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Rated 4.4 out of 5 by 212 reviewers.
Rated 5.0 out of 5.0 by Comfortable stay, convenient location We only stayed one night, attending a concert at the city hall - only 15 mins walk. Hotel felt very new, staff friendly,rooms good, as a gold elite member there was free wifi, complementary orange juice, water, biscuits. Parking was easy. Didn't dine there but breakfast buffet was OK - just the usual but still very nice. If there was a downside it would have been a bit of a hike to the town centre and quayside but all in all an experience worth repeating. December 14, 2014
Rated 3.0 out of 5.0 by Weekend Away Great location, exceedingly poor room on first night. Helpful staff moved us and had better second night. Still no heat in room...very cold! December 11, 2014
Rated 4.0 out of 5.0 by Friendly, helpful staff Staff are friendly and helpful. Rooms are decent, although to get to our room we felt like we were hiking to the next county. Food was good, as was bar service. Good choice if visiting the area. Parking was also a bonus, if limited. December 11, 2014
Rated 5.0 out of 5.0 by Seeing Friends in Newcastle We found the hotel to be good value, comfortable rooms and friendly hotel; the reception staff were efficient and full of fun, December 9, 2014
Rated 5.0 out of 5.0 by Comfortable room . I would recommend this hotel. I have stayed many times. the staff are always courteous and efficient. The food is excellent and rooms are comfortable. December 7, 2014
Rated 5.0 out of 5.0 by Recommended Lovely quiet room. Good grub. Excellent staff. On site 'secure' parking. Metro station within spitting distance. No, we couldn't hear the trains. December 6, 2014
Rated 5.0 out of 5.0 by Modern, comfortable hotel Impressed from the minute we arrived with the cleanliness of the reception and lobby, and the welcoming attitude of the staff. The room was well appointed, and very clean, and the bar was a good meeting place for our group and attentively staffed. Would definitely recommend this hotel and would have no qualms in staying again. December 4, 2014
Rated 5.0 out of 5.0 by Lovely hotel and good price Stayed one night with friends (6 rooms) hotel lovely and modern and clean , really enjoyed staying and the price was affordable with free parking (NHS rates). Would definitely stay again December 4, 2014
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