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Rated 4.3 out of 5 by 186 reviewers.
Rated 5.0 out of 5.0 by Very comfortable stay Very enjoyable stay. Get their early as parking spaces are limited over a busy weekend. I would book again. October 28, 2014
Rated 1.0 out of 5.0 by Newcastle trip Initial impression not good, attempting to park in spaces that were by en large far too narrow Checked in and headed to the room... was compact but ok. My wife struggled with the lighting. She couldn't find a good spot to apply make up. On return to the hotel having spent a lovely evening with my son in Jesmond, we decided to have a drink in the foyer bar. The cost of two drinks was extremely high. A pint of Peroni and a small white wine and soda costing in the region of £12.50 ... may even have been £13.00. As a consequence we only had one..! On returning to bed we found that the bed was either on a slant or the mattress bowed... I kept sliding to the other side of the bed. This experience left us both feeling more than a little disappointed and we certainly won't be revisiting this hotel in the future. October 24, 2014
Rated 4.0 out of 5.0 by Great staff and fantastic food Staff could not have been more helpful. Food and service in the restaurant was fantastic. Excellent value for money if staying in the centre of Newcastle. Car parking free and secure. October 24, 2014
Rated 5.0 out of 5.0 by Great place to stay Directions to hotel were correct and easy to find. Reception staff were very helpful. Car parking is attached to the hotel. The room was ready on time and the staff could not have been more co-operative. The Leisure Centre was most welcoming after walking round Newcastle especially the sauna and jacuzzi to ease our aching feet. Hopefully we will return. October 21, 2014
Rated 2.0 out of 5.0 Poor cleaning staff ruined the stay After a long trip up from Liverpool and a night of celebration, it was hoped that a good night sleep could have been had, but this was not the case. Rudely awoken at half 8 by a noisy cleaner shouting into rooms and slamming every door possible. This went on for 2 hours at which point I decided to get up. The DO NOT DISTURB sign was applied and the cleaner barged through the door, this time not shouting (no apology was made). In my view we had the room until 12 so should be entitled to stay there, without being indirectly forced out of the room by an impatient and inconsiderate cleaner who wanted to finish his duties early. Like most hotels now it was clean and tidy so this tarnished our whole stay as it was a surprise trip for my girlfriends birthday October 21, 2014
Rated 5.0 out of 5.0 by Hotel stay Good service and clean room. House Keeping staff were brilliant and October 21, 2014
Rated 5.0 out of 5.0 by Nice Hotel. Nice Room, Nice Staff - Great relaxing stay Have enjoyed weekend breaks at this hotel two or three time a year for a few years and we always have an enjoyable stay. Nice hotel, nice clean room, nice staff, good value if bokked well in advance. Great to be able to park the car and walk to town or one stop on the Metro October 18, 2014
Rated 5.0 out of 5.0 by This would always be my first choice hotel when staying in Newcastle We have stayed in this Hotel several times when we visit Newcastle and have always had a lovely room and the staff in reception are first class. The Holiday Inn on Jesmond Road would always be our first choice when we are in Necastle and the few times that we have had to book in anywhere else we have always been disappointed. Thank you for another great weekend and we look forward to our next stay. October 16, 2014
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