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Rated 4.4 out of 5 by 174 reviewers.
Rated 5.0 out of 5.0 by Good service, good value, good location Stayed for two nights in November. Great location, got parked on the hotel car park no problem. Standard room was fine size. Hotel restaurant was actually better quality and value than the one we booked in town. Don't have any complaints at all. December 7, 2012
Rated 5.0 out of 5.0 by Stylish hotel - excellent staff We now use the Holiday Inn, Jesmond as our default location in Newcastle. The hotel is very stylishly decorated and has really friendly and helpful staff. The city centre is a fairly short walk (and the metro station at Jesmond a short stroll away); add to that easy road access and you will see why we regard this as the place to stay in Newcastle. The usual helpful experience was added to on our most recent stay at the beginning of November - when I managed to leave my keys in the room; this was dealt with with the minimum of fuss and in a most friendly way. December 1, 2012
Rated 4.0 out of 5.0 by Good place to stay Enjoyed our short stay at the Jesmond Holiday Inn. Well appointed room with comforable bed, friendly service and excellent breakfast. Surprised to find a large car park with easy parking so close to the city centre. Will definitely stay here again when we visit Newcastle. November 29, 2012
Rated 4.0 out of 5.0 by Good value and convenient Stayed here for a few days and was pleasantly surprised, the place has obviously been renovated pretty recently and it all looks great. We had a decent sized room and the bed was comfy ( a little too soft for me, but thats just personal taste) with a choice of firm or soft pillows. Booked with Reward points and disappointed to find out they don't include breakfast with reward nights... shame. On the plus side tho there is free parking and free wifi too. The room was quiet and we slept well, our only gripe was the housekeeping staff in the mornings... talking rather loudly in the corridors waking us up at 9 when we wanted to lie in. Aside from that it is a great place and a good base to explore Newcastle and Gateshead. November 27, 2012
Rated 5.0 out of 5.0 by Excellent Stay We were welcomed and looked after by really helpful and friendly staff. Room was clean, tidy, nicely furnished and well kitted out. November 24, 2012
Rated 4.0 out of 5.0 by Helpful staff always good service. We have been using this hotel since march this year and have constantly been rewarded with excellent service friendly and cheerful staff with the ability to solve all problems if any. The hotel it's self is bright modern and welcoming with all the upto date facilities as one would expect from an hotel of this standard. Keep up the good . All the best to the staff at jesmond. November 21, 2012
Rated 5.0 out of 5.0 by Good city hotel Very comfortable hotel -easy journey into town by Metro or about 1 mile easy walk. Helpful pleasant staff. My room had no outlook at all but this didn't matter as I was on business and just needed quiet but it may well matter if you are on holiday so do check at booking stage November 21, 2012
Rated 4.0 out of 5.0 by Good Service by all Was an enjoyable stay . Only one little problem , their was no hot water for a shower in the morning . But could not fault anything else with our stay . We just had bar food but was really good and good value November 18, 2012
Rated 5.0 out of 5.0 by Highly Recommended - Repeat Visitor! A great city centre hotel. Rooms are modern, well maintained and are full of amenities (fridge in the room with water, orange juice & kit-kats are much appreciated. Free Wifi is great (why don't more hotels include this as part of the service?). My hotel of choice in Newcastle. My only criticism is BBC 4 TV channel not being available, unfortunately its one of the better freeview channels (not) available. November 12, 2012
Rated 5.0 out of 5.0 by Relaxing stay We booked this hotel as it was close to our student grandson's digs. We were not disappointed. Staff were very helpful and welcoming. The room was well appointed and the King size bed is to be recommended! Breakfast was plentiful in lovely dining room. I had meant to book a Holiday Inn Express room which would have included a buffet breakfast, as it was we had to pay extra for this. Not a problem. Would definitely stay there again. November 12, 2012
Rated 5.0 out of 5.0 by Fantastic!!! what can I say really, booking was easy, and stepping through the door we were made welcome, the double bed room was clean and comfortable, as was the bathroom which was supplied with soft clean towels, oh yes and soap and shower gel. My wife and I had a drink in the well equiped bar before bed. we booked breakfast which was a buffet and we were very pleased with the choice , cooked breakfast for us, great value, all in all 11 out of 10 for our 1 night stay, thanks holiday inn. November 11, 2012
Rated 5.0 out of 5.0 by Great hotel in a good location My wife and I stayed at the Holiday Inn, Jesmond whilst visiting our daughter who is studying at Newcastle University. The reception staff on arrival and departure were all very welcoming and helpful. Our room was clean and modern with all the facilities we needed. If i had one small compliant it was that I found the pillow too soft, but then I realise that this is a very contentious subject, because what is too soft for one person is not for another and vice versa. And breakfast had a wide variety of options to choose from. Getting in to Newcastle city center from the hotel is quick and easy. Would I recommend the hotel, yes. Will I stay at the hotel again, yes definitely. November 9, 2012
Rated 5.0 out of 5.0 by Friendly, clean hotel. Will definitely stay at this hotel whenever I go up to Newcastle to visit my daughter. November 7, 2012
Rated 4.0 out of 5.0 by things to improve on need a small business centre in hotel ,as not everyone has laptops. need better tv choices in room IE sports channels as free to air very limited . Front desk staff need to be up to speed on local area. asked things got average answers on where things are,ie just down the road when it was 1.5-2 miles. better room services directorys needed in rooms. November 4, 2012
Rated 4.0 out of 5.0 by Excellent room My room, on the mezzenine floor(?) was extremely comfortable, spacious, strong WiFi connection. Spoiled only by the fact it is directly above the function room. There was a wedding on that day (a Tuesday) and the thumping, relentless beat of the disco music unitl 12 midnight spoiled my whole stay. October 29, 2012
Rated 5.0 out of 5.0 by What a great hotel y daughter and I stayed here for 2 nights on 5th and 6th October. The staff at the reception desk were friendly and helpful as were the restaurant and bar staff. The room was comfortable, clean and very quiet if not a little bit cold. There were two wedding receptions on the Saturday night, but we did not hear any noise at all in our room. We ate in the restaurant on the first night and in the bar on the second night. Both meals were very good. Excellent choice of food at breakfast - cereal, toast, fresh fruit, yoghurt or a full cooked breakfast. With free car parking, a Metro station 2 minutes away and only a 15 minute walk to the town centre, I would highly recommend this hotel to anyone visiting Newcastle. We will certainly be back! October 13, 2012
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