Rated 4.4 out of 5 by 121
Rated 5.0 out of 5.0 by Brynnie Comfortable and treated well
Very kind, polite and helpful staff.. Food and drink reasonably priced and tastes great! Rooms very clean and comfortable.. Easy Access to surrounding attractions.. Very laid back environment.. Recommend to anyone of any age !! Lovely hotel!
February 26, 2014
Rated 4.0 out of 5.0 by oscart Great Bed!
Good location if arriving by train - just a couple of minutes from Jesmond Metro station. Receptionist very helpful and gave us choice of double room on top floor, or exec room on 2nd floor. Couldn't resist the super king bed, even though the room was near the lift. I had asked for a room at the back of the hotel, as the rooms at the front are right on the busy road. Good blackout curtains and extremely comfy bed aided a very good night's sleep. Bathroom was quite small, but everything in good working order and a good shower.
Didn't have evening meal at hotel. Breakfast was pretty average. Plenty of choice, but as there were not many guests in (midweek) the cooked food was not very hot and the eggs had been stood too long (however, I guess if I had asked they may have cooked me some fresh ones). There was no menu on the table, but I presume if I had asked there would have been other choices.
Would definitely stay again. Easy access to city and you can purchase a Day Rover which allows for travel as far as the coast. Enjoyed a pleasant day in Tynemouth.
February 25, 2014
Rated 3.0 out of 5.0 by Lommis Could have been better
Check in was slow and we were misdirected to our room. The room itself was difficult to access with heavy luggage down 2 half flights of stairs.
The room was very dark and poorly lit and lacked a full length mirror. The bathroom had no light to illuminate the mirror.
The breakfast. Selection was poor in comparison with other HI hotels and the staff seemed reluctant to break away from their conversations to clear tables and refill coffee cups.
It wasn't a bad stay but with a little more attention to details it could have been better.
February 21, 2014