Rated 3.7 out of 5 by 234
Rated 5.0 out of 5.0 by Weary Scotsman Comfortable bed and friendly staff
Arrived late in the evening. Friendly and efficient night porter, quiet and comfortable room, and excellent breakfast in the morning. Just what I needed.
September 16, 2014
Rated 5.0 out of 5.0 by Londoner83 Great re-fit
Stayed here for the Great North Run, really impressed by the welcome. Friendly knowledgeable staff who told us straight away about the taxi service to the start line, which was all we really needed to know.
Room had been recently refurbished and was lovely, great big bed, good shower. Working and controllable air con system, so could actually control room temperature and no annoying fan noises!
Really enjoyed our stay.
September 14, 2014
Rated 4.0 out of 5.0 by Bigtni Great welcoming hotel
We stayed here for the weeks as we were doing the Great North Run.
From the moment we arrived the staff were fantastic and helpful and despite us arriving very early they were able to sort us out with rooms so we could go and enjoy our day.
The rooms were clean and comfortable and although a bit dated, it was great value.
Taxis were never a problem and the hotel even sorted out shuttle buses to the start of the run! Totally above and beyond the call of duty and just fantastic!
The pool was great and clean!
Will definitely stay here again.
September 13, 2014
Rated 4.0 out of 5.0 by john123m Holiday inn Gosforth Park Newcastle
good customer service. friendly staff
food in restuarant good
September 11, 2014
Rated 5.0 out of 5.0 by the Marshes superb facilities, food, staff, position
wonderful stay, I have already written a review. Faye on reception was very helpful
September 10, 2014
Rated 5.0 out of 5.0 by the Marshes Recent stay for The Great North Run
We all thoroughly enjoyed our recent stay which was made necessary by my son Tim taking part in the Great North Run. We found the bedroom comfortable and clean, the breakfast delicious and all the extra steps to make our visit to Newcastle very enjoyable. The taxi to the start of the race, the fresh towels, the size of the room, all of it was great. We particularly want to mention Faye on the reception desk as she welcomed us in on Saturday night after a horrible journey from Peterborough, explained all the arrangements for the race morning, helped us again on Saturday morning and wished us a pleasant drive home on Sunday afternoon. She must work very long hours!
We found Newcastle very welcoming and a huge part of that was Faye,s help.
September 8, 2014
Rated 5.0 out of 5.0 by HELSINKER THIS REMAINS OUR HOTEL OF CHOICE
The young lady (with a pony tail) assisting in the breakfast area showed quite outstanding customer service skills dealing with two older ladies from what appeared to be a tour party.
Her gentle, caring assistance is perfectly pitched and provided much-needed reassurance.
This young lady is to be congratulated
September 7, 2014
Rated 5.0 out of 5.0 by J5759 gosforth park stay
This is an excellent hotel in a very good position for visiting Newcastle and the surrounding area. The hotel has just been updated and has very comfortable guest rooms. The lounge bar area is very nice with very pleasant staff.
September 6, 2014