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Rated 3.7 out of 5 by 213 reviewers.
Rated 4.0 out of 5.0 by Nice break Enjoyable stay for a few nights during our recent holiday. The rooms and spa facilities were quite tired but the hotel is undergoing refurbishment so I am sure these will be improved over time. The kids loved the pool and the service from the staff we spoke to was good. Would definitely go back as a great base for holidaying around the north east, but after the refurbishment has finished. August 24, 2014
Rated 5.0 out of 5.0 by Glad to be back We have used this Holiday Inn just off the A1 on many occasions and we have always found the staff friendly and courteous. We regularly use a room with disabled access and can't fault it. The only slightly negative thing about this stay is the restrictive menu that now seems to be available in the Blagdon Brasserie. From past stays we seem to remember a more varied choice. Nevertheless this hotel ticks our boxes. August 18, 2014
Rated 4.0 out of 5.0 by Always a clean room and attentive staff As always a friendly welcome and quick check-in with acknowledgement of Priority Club membership. Booked in to a newly refurbished room which will be an executive room when all the hotel is complete. A free Beano comic for the little boy and choice of a free drink or extra priority points for the adult. Room as usual nice and clean with plenty of towels for the bathroom and ironing board and iron provided. Breakfast is self-service but buffet cooked food is still hot and plenty of other options ie cereal, croissant, fruit, pastries etc. Dinner there is a choice of a £30 deal from a small menu choice for 2 adults with wine included - kids eat free. Book a table to avoid waiting (Ref review below 11th August there were 2 coaches staying but we managed to get a table no problem and served just as normal - ps the Burger King and Little Chef up the road are terrible) Swimming pool, small sauna, steam room and exercise machines being inclusive is a bonus at the price charged. A cash machine on site would be nice but there is one located at the garage up the road - the garage is a reasonable price for petrol as well. Keep an eye out for deer in nearby fields and wild rabbits on the hotel grounds for the kids! All the staff here are fantastic and are a credit to their employer! August 18, 2014
Rated 5.0 out of 5.0 by Great for a long weekend Previously stayed in this hotel and found it comfortable and pleasant and an ideal location for touring the north east. Great location for overnight stay prior to going to the Port of Tyne Cruise Terminal. I have read some customer reviews which were unpleasant and in my experience do not reflect the service and value for money nature of the hotel. I would most definitely recommend this hotel. August 17, 2014
Rated 3.0 out of 5.0 by Unsupervised children Staying for 2 nights on business , hotel had lots of children staying that seem to be running round unsupervised and the staff doing nothing , this was more noticeable in the swimming pool where on my visit , 4 children obviously under the age were they do not need to be supervised where causing mayhem . August 16, 2014
Rated 5.0 out of 5.0 by Weekend The hotel is undergoing a refurbishment but looks very nice, almost complete. The staff are friendly. We were upgraded as our room was allocated, which is a great added bonus. The food was good and we took the package of a late check out and lunch, which was great, more relaxing. August 14, 2014
Rated 5.0 out of 5.0 by A great place This was a great place in a very convenient location (less than 5 mins from the A1). My two boys were made to feel very welcome and the staff were very friendly. The only downside was that the room was very warm but maybe we couldn't work the air con properly! Would definitely return. August 11, 2014
Rated 4.0 out of 5.0 by good location with easy access to A1 within 30-40minutes of many of the attractions in the area. Staff very helpful. Having the pool an added bonus. Changing room could be a little bigger. August 11, 2014
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