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Rated 3.7 out of 5 by 271 reviewers.
Rated 5.0 out of 5.0 by Very good hotel with great service The hotel was comfortable and friendly and the service very good. The room was well furnished and equipped which made you feel very relaxed. The food and drinks were very good and the menu choice seemed to cater for all tastes. The reception staff were extremely helpful and pleasant. November 15, 2014
Rated 3.0 out of 5.0 by newcastle good standard hotel, good food and friendly staff but internet was useless and the bathrooms are a little dated November 15, 2014
Rated 4.0 out of 5.0 by Restaurant having stayed in the hotel for a few nights I found the menu tiresome. Perhaps the menu for the day should not be selections from the standard menu. It suggest that is is food that you want to get rid of rather than what is recommended for that day or a special item selected by the chef. November 15, 2014
Rated 5.0 out of 5.0 by Excellent service, provided by friendly and helpful staff. Can't fault the staff at this hotel, they were very pleasant and very helpful. I have special dietary needs, in that I have to avoid gluten, lactose, wheat and some other foods. The staff and chef made sure I was served with a delicious and satisfying meal and adapted the menu to accommodate my needs. November 13, 2014
Rated 5.0 out of 5.0 Much better than last stay We had a great stay at the hotel - the key factors were the enthusiasm and friendliness of all the staff, from cleaners to reception, bar and restaurant. Nothing was too much trouble. We have stayed at this hotel a few times before, but this stay made the best impression November 11, 2014
Rated 5.0 out of 5.0 by Lovely rooms so long as you are in the new wing! The food was excellent which exceeded my expectations. The standard of my room on the first evening compared to my other 2 colleagues who had been given a complimentary upgrade was below standard. My complaint was resolved efficiciently and my second night stay was enjoyable. November 10, 2014
Rated 5.0 out of 5.0 by Good Business Hotel Well located for travel into North Newcastle and the Airport. Clean, good value decent service. November 10, 2014
Rated 4.0 out of 5.0 by Good Hotel Good Hotel, however the bar food is every expensive for what it was worth! £13 burger with a modest portion of fries! Rooms could also do with a facelift. November 9, 2014
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