Rated 3.8 out of 5 by 120
Rated 4.0 out of 5.0 by GrTaylor Great Service
Overall the service at the hotel is great all staff are excellent and very friendly.
Hotel is starting to look tired in many areas particularly the dinning room and reception area needs a lick of paint.
In the bathroom ditch the cheap flimsy plastic toilet seats.
Beds are a bit uncomfortable and hard but pillows are good.
You need to sort out the heating system in winter, you have to rely on the air conditioning that is very noisy, you are either too hot or too cold.
March 2, 2015
Rated 2.0 out of 5.0 by kgv2 Good Hotel shame about the staff
Over charged and under valued hotel is fine but poor food and staff unhelpful nightmare when checking out, I could not recommend this hotel to anyone in afraid it was that bad
February 25, 2015
Rated 4.0 out of 5.0 by Jude30 Good value
I used my IHG points for this room so it felt like good value. I read some of the poor reviews ahead of my visit, but did not experience anything to concern me. Staff were very helpful and friendly. I would stay again.
February 17, 2015
Rated 5.0 out of 5.0 by Tony Mc One night stopover
Two functions were taking place, and it was not an issue for me
February 13, 2015
Rated 2.0 out of 5.0 by jamejo Poor room, poor experience
We booked to stay at the Holiday Inn as there was a really good deal on. However, even if a room is cheaper than it might normally be, I don't think it is acceptable for it to have a massive damp patch on the ceiling where there has obviously been a leak - we've got photographic evidence too, just in case you doubt it.
Also, as soon as we got there, we were informed that the restaurant was closed that night due to a party - luckily we had bought food for lunch, which we were able to eke out to last for the evening - but it was disappointing not to have been informed of this when we booked!
The room was dusty - the sprinklers had a thick layer of dust on them as did the window pelmet.
When we tried to order a film, the system didn't seem to work - we then tried to plug our own device in, to enable us to watch something of our own, but your TVs are set to Hotel mode, making this impossible - in this day and age - that's ridiculous!
We booked a cheaper break as we go on a lot of breaks throughout the year and thought we would try out a Holiday Inn - we won't be making that mistake again.
February 11, 2015
Rated 1.0 out of 5.0 by betraveler15 Rooms are old and out dated and dirty with mouldy window and Curtain too!!
It was our first visit and will be the last. I had booked for 3 but service had been set just for two. Room was very dirty with mouldy window and curtain too. Have to change the room which was a little bit better than first one but overall not acceptable for staying, We noticed that there were tiny flies in the room too...at midnight air conditioner was not working then after calling to reception they fixed it...
NOT EVEN WORTH IT IF IT WAS FREE!! STAY AWAY
February 9, 2015
Rated 3.0 out of 5.0 by Insomniac for the night ! Nice staff but issues with room
Kind of strange review and stay.. Very pleasant staff but couple of gripes.
There were no visible 13A sockets in the room? Looked like a refurb had put a large wooden table/desk unit holding TV at one side, but it hid all the power sockets ! Told the receptionist in the morning and think this was a known issue. Wanted to recharge my tablet and laptop but gave up hunting for power. Also can't see any bonus points I was told would would be added to my ihg account yet ? (the actual points for the stay are showing). Should get these wit platinum elite membership
February 8, 2015