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Rated 3.9 out of 5 by 340 reviewers.
Rated 4.0 out of 5.0 by Tired Interior although acceptable the interior of this hotel is tired, carpets particularly in public areas are in need of cleaning/replacement, and furnishing also needs to be considered for the same. May 25, 2016
Rated 5.0 out of 5.0 by GREAT SERVICE ALL STAFF VERY PROFESSIONAL AND POLITE. LOCATION IS VERY NICE May 24, 2016
Rated 5.0 out of 5.0 by excellent stay Stayed recently at this hotel, staff were excellent May 20, 2016
Rated 5.0 out of 5.0 by Comfortable bed and great service. Only problems were. Disabled bathroom has tiny washbasin. It has no shelf on which to place toilet items. There is no light over the mirror Instructions for using TV and air conditioning proved incomprehensible. Internet connection not satisfactory May 18, 2016
Rated 4.0 out of 5.0 by Great Staff First impressions of the hotel upon arrival were quite poor, this is obviously an old Motel and I was very much reminded of the "Crossroads Motel" soap from the eighties, which caused a "ohhh no" to eminate from my mouth. The rooms were as expected, old and in need of updating. The aircon didnt work and only a tired wheezing noise came from it, which kept me awake most of the night. on the other hand, all the staff were superb and could not do enough or be helpful enough which is such a refreshing change. The food in the restaurant was also very good, again the staff made it a pleasurable experience. Overall, if you take the rooms from the Holiday Inn express from down the road (where I was supposed to be staying) and mix it with the facilities from this Motel, then you would have an ideal experience. May 16, 2016
Rated 5.0 out of 5.0 by Best Holiday Inn by far Stayed at the Holiday Inn in Newport South Wales in May, this has to be one of the best Holiday Inn's in the UK. With great staff on the front desk who smile all the time, i arrived one very wet Monday night feeling wet and sorry for myself the two young ladies on the front desk were a ray of sunshine only to happy to help to get you checked in and off to get dried and a hot drink in your room. I was up graded to an executive room wow what can i said so big with a fab big TV with lots of channels that you can watch not just the few you normally get. After a great night sleep down for breakfast spot on to start the day. I will be back as i normally stay in Cardiff not any more this is the hotel for me. Why not give it a try when you are next in the area you won't be sorry. May 13, 2016
Rated 4.0 out of 5.0 by Staff friendly and good service This was an overnight stay with my partner, I choose the hotel because of it's location and cost. The hotel looks a little tired but overall was a pleasant and relaxing stay with friendly helpful staff. Will use this hotel again in the future. May 10, 2016
Rated 2.0 out of 5.0 by Functional for a convenient sleep By the M4. An old property, but clean bathroom and comfortable bed. Use it to sleep over. Welcoming staff. But really not the best building in the Holiday Inn estate. May 9, 2016
  • 2016-05-30 T14:44:57.578-05:00
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