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Rated 3.8 out of 5 by 384 reviewers.
Rated 2.0 out of 5.0 by Hotel The Room was clean, Both Faucets in the Bathroom Dripped. The Staff were Great! But Dining was terrible, Food on Buffet was barely warm. The Dining room was HOT, There were ceiling fans running and I saw Four portable air conditions running, But they were all set at 80 degrees. I am seeing a tend here, and I hope that Holiday Inn, steps but and corrects it, before their business goes down the drain. August 23, 2014
Rated 3.0 out of 5.0 by Hotel Renovation Overdue Renovations to the hotel are overdue. Our room was located nearest to the Ice Machine which we could hear all night long. Staff used the guest lifts for moving laundry instead of using their service lift. This hotel had larger groups stay which makes lift access difficult. August 22, 2014
Rated 3.0 out of 5.0 by The 702 was too noisy The night at room 702 had no sleep at all. Changed to 315 next day, it was better. Next morning pictured the rainbow by the falls. August 21, 2014
Rated 5.0 out of 5.0 by Nice hotel Excellent hotel for proximity to falls, had a very good breakfast, rooms were clean , staff were very nice August 21, 2014
Rated 3.0 out of 5.0 by Nice location and great breakfast One of the great thing about Holiday Inn Niagara Falls is the location which is very close to Niagara Falls State Park. I hated: 1- Door keys do not work properly 2- Pool area smells like Chlorine 3- Old Furniture in the Lobby 4- Small bathrooms 5- Depressing Environment in the lobby August 20, 2014
Rated 4.0 out of 5.0 by Great location Nice clean comfortable hotel at a fair price for the location and destination. Would come and stay again at this Holiday Inn. August 20, 2014
Rated 3.0 out of 5.0 by Thought the price was too much for the quality I wasn't all that impressed with this Holiday Inn. The stay was okay. Thought I paid more than what I should have for the quality. It is okay if you simply want a place to sleep. It does not have continental breakfast and the restaurant breakfast wasn't anything great. The service was fine. The staff was nice and helpful. August 18, 2014
Rated 3.0 out of 5.0 by not the best stay I apologize for complaining, however, the room smelled like stale cigarette smoke, we had laminate flooring which was very sticky, the bed was very "used" and not comfortable. Pillow cases were missing on the bed. We were told that we were getting a premiere king suite (nothing premiere about it). We had stayed at two other Holiday Inn expresses in other states and were extremely well pleased. Surprised to know that you had to go through the lobby, past the bar in our swimsuits to swim in the pool.We were highly disappointed with the Niagara hotel as it is suppose to be one of the better hotels in that area. The location was the only good part and they offered a terrific tour trip of Niagara Falls. August 15, 2014
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