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Rated 3.7 out of 5 by 510 reviewers.
Rated 5.0 out of 5.0 Wonderful Staff Holiday Inn Naigara Falls has a great location, rooms have a view of the river April 11, 2015
Rated 3.0 out of 5.0 by Room was dirty They were/are under construction. The mattress pad under the fitted bed sheet had black hairs all over it under one bed. As too not freak out the kids I did not look under there beds. The pillows inside the pillow cases were yellowed. There was a gelatinous foreign object in the top of the coffe maker where the clean water goes. The carpet was new but there was dirt along the edges. We rented two adjoining rooms. The toilets had fecal matter remains in the bottom of both toilets. The shower fixtures were loose with caulking cracked and caked around the edges. The bath countertops appeared new but had some sort of clear epoxy stains on them. Really the dirtiest place I've ever stayed in. With family and too tired to relocate we stayed. April 11, 2015
Rated 5.0 out of 5.0 by great hotel for being under construction will visit again, great staff and location. The hotel was under construction when we were there but the staff made a great effort to accommodate us. The cleanliness was top notch. Looking forward to returning when the renovations are complete. April 9, 2015
Rated 4.0 out of 5.0 by Once the renovations are complete, it will be great It is very close to the falls and to the casino, however the bar was closed and the swimming pool area was under construction (it could still be used however we all decided not to use it because of the condition of the area). The breakfast is NOT worth the added cost, however the staff in the restaurant were all great! April 8, 2015
Rated 4.0 out of 5.0 by Excellent view of falls The room had an excellent view of Niagara Falls. We kept the curtains open all of the time. Room was nice. Hotel was being renovated so the normal entrance and lobby were blocked off. Temporary entrance was functional and a bottle of wine was offered for the inconvenience. April 8, 2015
Rated 4.0 out of 5.0 by Reliable hotel I've stayed at this Holiday Inn a number of times on business and it's a reasonably priced, well maintained, well staffed hotel. It was under renovations while I last visited (Mar 2015 - they're updating the lobby), but the rooms are clean and hotel-comfortable as usual. April 8, 2015
Rated 1.0 out of 5.0 by Bad experience By far the worst hotel experience I've had. I generally trust Holiday Inn to be adequate, no longer. April 8, 2015
  • 2015-04-16T14:09:00.418-05:00
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