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Rated 3.7 out of 5 by 436 reviewers.
Rated 2.0 out of 5.0 by Hotel by the falls Overall it was a great place to stay for ease of access to the falls. The rooms were comfortable and provided good sleep, but the logistics of stairway and elevator access were not the greatest. I would have expected more knowledge from the staff on things to do and places to eat for this area, but they provided no assistance on the matter. October 14, 2014
Rated 5.0 out of 5.0 by resonable choice in Niagara One night in this hotel during the visit to US for Niagara. Gread location, 10 minutes walk to the fall. Nice restaurant. Feel like home. October 13, 2014
Rated 4.0 out of 5.0 by excellent dining room service T he service for our groups banquets was excellent October 13, 2014
Rated 1.0 out of 5.0 by Embarrassing Experience after breakfast Employee not properly trained. Very embarrasing to be accused of eating breakfast without paying. Do you ever have any guest eating meals at your hotel without paying? October 13, 2014
Rated 3.0 out of 5.0 by Old and grungy This place really needs a renovation. Floors were peeling, dirty curtains, just yucky. October 12, 2014
Rated 3.0 out of 5.0 by Outdated The only thing going for this hotel is the location. It is right next to Goat Island and easy walking distance from the Falls. However, it is old and outdated. The laminate flooring was peeling in our room. There are signs up indicating that a renovation is planned, which it definitely needs. Until then, it is not worth the price. October 12, 2014
Rated 5.0 out of 5.0 by Wonderful Pre-Birthday Stay This stay was on May 29, 2014 just prior to my 51st birthday on May 30, 2014. Please see my May 30th stay report for the complete details on this stay which was a most memorable one! October 12, 2014
Rated 4.0 out of 5.0 by Great Location Location was great. Right next to bridge to Goat Island. You can drive, walk or jump on the Goat Island Trolley that passes right by the hotel. October 12, 2014
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