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Rated 3.7 out of 5 by 471 reviewers.
Rated 4.0 out of 5.0 by Staff were great! Early check in was available, That was wonderful as we had been on the road for hours. . We were also informed when we checked in that there were hockey teams staying at the hotel and if we didn't want to stay there we would not be charged for the room. They set us up in an quieter area of the hotel. The front desk staff were wonderful and friendly. . December 11, 2014
Rated 5.0 out of 5.0 by Good value. Friendly staff Stayed there with my son's hockey team. Very accommodating staff; friendly, courteous and attentive. Buffet breakfast was fair value and overall experience was good. Recommended for families or large groups of children. December 10, 2014
Rated 2.0 out of 5.0 by Getaway Stay was ok. Do not pay for the breakfast. Staff was great. Lobby was freezing. December 10, 2014
Rated 5.0 out of 5.0 by Nice spot in Niagara The Holiday Inn was a great hotel for our hockey team. The amenities that we used as a team were always opened and were out of the way from bothering any guests in their suites. December 10, 2014
Rated 3.0 out of 5.0 by Needs an Upgrade It appears this hotel is in the process of a much needed upgrade. The laminate flooring is chipped and peeling in our room, the bathroom had missing wallpaper, replacement chaulk was poorly trying to hide flaws in the bathroom, etc. December 4, 2014
Rated 5.0 out of 5.0 by Great stay Great stay! staff was very friendly and meet my needs. would recommend this location to friends and will return! December 3, 2014
Rated 4.0 out of 5.0 Great location, standard service This holiday inn is within walking distance to the Niagara Falls, you can save some parking fee if you plan to see the falls. December 2, 2014
Rated 5.0 out of 5.0 by Amazing staff This is an excellent hotel. Very clean, beds were extremely comfortable. Most importantly the staff made you feel that they really wanted you to be there and went out of their way to make you comfortable in their hotel. Yes I said "their hotel" as you always felt that they were taking responsibility for your stay. Whole heartedly recommend Holiday Inn Niagara Falls NY December 1, 2014
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