Rated 3.7 out of 5 by 490
Rated 3.0 out of 5.0 Family Vacation
Room is clean but a bit old
Quality of food of the restaurant can be improved
Air-condition (switch to set the temperature is loose) not working properly
January 18, 2015
Rated 5.0 out of 5.0 by Michelle09 Great Service
My husband and I came to Niagara Falls for my birthday weekend. The girl that checked us in was very helpful and kind. The room was very nice. We enjoyed our stay!
January 15, 2015
Rated 2.0 out of 5.0 According to the other Holiday inn, I don't like this place
Specially the Manager (Miss. Melissa) is not responsible at all. The rooms are not clean well. Some electrical fittings and the washroom plumbing system was not work properly. It had an amazing tv channels. According to my experience specially with the manager, I am not confident to book the above hotel for my next visit.
January 14, 2015
Rated 3.0 out of 5.0 by npdpt Great staff
hotel looks very nice from the outside and entrance is nice. hotel is old and smells old. rooms are updated but not sure showers were updated.
we love staying at holiday inns and have been at many nice ones this was an OK hotel but i am not sure i would go back.
January 8, 2015
Rated 4.0 out of 5.0 by Frank2015 Good value if you get a deal!
Good location, ample parking, acceptable rooms and friendly staff
January 7, 2015
Rated 5.0 out of 5.0 by ALB18847 Great friendly service.
This was my second time staying here. I'll be back again! Very friendly and helpful staff. Can't wait to stay after the renovations are done.
January 6, 2015
Rated 3.0 out of 5.0 by blunlan Comfortable bed
Comfortable bed and great service, we booked in last minits.
January 5, 2015
Rated 5.0 out of 5.0 by Dee411 Great service and location!
We had a nice and relaxing stay. The location was awesome. It was next to the New York falls side, right across the bridge from Canada and near Buffalo.
January 5, 2015