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Rated 4.1 out of 5 by 169 reviewers.
Rated 4.0 out of 5.0 by Good location and comfortable stay We really like this hotel becuase the price , location and service. Regardless of watch the best view of the Fall, go to cosino and relax stay. All be good. The best choice you should have. January 14, 2014
Rated 3.0 out of 5.0 by Decent, centrally located, cheap place to stay We were here for one night with the family and the hotel was average. The rooms and the hotel was clean but it just appears to be run down and in need of a facelift. It was nice and quiet because there was only about 5 families staying there. It's a nice short walk to see the falls and right across the street from the casino and shopping. January 10, 2014
Rated 4.0 out of 5.0 by Great value, close to The Falls Stayed here again. The 2 day package is hard to beat for price and quality. The free parking is great!! Easily walked to "The Falls" and the casino is right across the street. Supper quality at CoCo's is average at best but would not stop me from recommending this facility to anyone. January 8, 2014
Rated 5.0 out of 5.0 by Mini holiday The 2 days we had at the Holiday Inn awesome! The girls that work in Coco's Restaurant amazing. They make the thin crust Pizza's ... perfect We got to the Hotel way before check in and the gils at the front desk said that our Room was ready .. Amazing It was nice to use the pool and watch it snow outside . We had a great time! I will see you again very soon ! January 6, 2014
Rated 5.0 out of 5.0 by Great overnight for Niagara on the Lakes wine tour I recently stayed here for one night with my husband and mother-in-law. We were in the area for a nearby wine tour and this was a perfect location. It is in the middle of many eateries and other attractions - plenty to do, see and eat. The room was a nice size (room 501) with two queen size beds, very clean, and had a view of the Skylon Tower. We did not walk to Clifton Hill, and I think that would have been a bit much in the really cold weather we had, but during nicer weather I think it would be a reasonable walk. The staff were friendly and accommodating. We arrived ahead of check-in and they gave us a parking pass so that we weren't tied to the car or additional expenses for parking. I would definitely stay here again and recommend this hotel. January 6, 2014
Rated 4.0 out of 5.0 by Convenient to Casino in Cold Weather We came for a casino getaway and have never stayed here before. Thin crust pizza at Coco's was delicious and reasonably priced. Only suggestion would be to open the pool earlier than 10;30 A.M. for adult swimmers. Also, there was really nowhere to change in the pool area, so I walked back to my room wrapped in a towel. January 3, 2014
Rated 4.0 out of 5.0 by great location in walking distance to the horseshoe falls so we didn't have to pay for parking. Across the street from the casino which had indoor shopping and dining. Walls are pretty thin, we could hear the kids in the next room for hours. January 1, 2014
Rated 5.0 out of 5.0 by Comfortable bed and service. My daughter and myself stayed at the Holiday Inn in Niagara Ontario. We were really pleased with the service by the staff and the cleanliness of the room. The food was excellent at CoCo's and the overall experience was one of satisfaction. December 29, 2013
Rated 4.0 out of 5.0 by Staff We booked this property to attend a wedding. I called prior to our arrival to have our room ready early. Wendy was more than accommodating to ensure this would happen. This truly made our stay exceptional. December 25, 2013
Rated 5.0 out of 5.0 by Breakation deal the best!! We have been going to this Holiday Inn on and off for a few years, even before the Casino - we watched it being built! This is one of the best deals ever. The food is very good there and we love the Skylon Tower. We couldn't afford to eat there otherwise. The Casino now happens to be an added bonus. The people go out of their way to be friendly. We will definitely go back again whenever we can. I would certainly recommend this deal!! December 4, 2013
Rated 5.0 out of 5.0 by Birthday Celebration We usually go to Niagara Falls Canada every year around my birthday. This hotel is my favorite. They have a great special that includes two breakfast and two dinners one at their restaurant and the other on top of the Skylon. The meals are also very good the room and the whole place are always clean. Staff is friendly and always helpful. They have free parking on their lot which is big because most other hotels charge a parking fee on top of everything. Great Place! December 4, 2013
Rated 5.0 out of 5.0 by Couldn't have been better Room was much cleaner and bigger than expected. Front desk staff were very friendly and accommodating. Had problems with a party going on in the halls and after calling down to the front desk they cleared up the situation. Would definitely stay again. November 27, 2013
Rated 5.0 out of 5.0 by Love the Amenities! With travel comes sleepless nights and stressful days...this place provides food, a pool, a jacuzzi and a sauna to eat, relax and un-wind! November 21, 2013
Rated 4.0 out of 5.0 by good value Standard Holiday Inn, great location & good value for a clean, modern hotel. November 9, 2013
Rated 5.0 out of 5.0 by great service the people at the front desk amazing The room was very nice.. clean.. November 5, 2013
Rated 5.0 out of 5.0 by Great Had a wonderful stay. Would highly recommend and would stay there again. Thank you. October 29, 2013
Rated 5.0 out of 5.0 by Highly Recommend! I had the opportunity to spend 2 night at the Holiday Inn - Niagara Falls recently. The service from the time we checked in to the time we checked out was excellent!! October 28, 2013
Rated 4.0 out of 5.0 by Great Hotel, Poor restaraunt Had an incredible stay but the service, or lack thereof, at Coco's was a huge disappointment. October 23, 2013
Rated 5.0 out of 5.0 by Great Package The package offered was great, the food and service was superb The room was comfortable, very quiet. The pool was well maintained. We had a great time. Thanks again Peter October 18, 2013
Rated 5.0 out of 5.0 by relaxation This is a great hotel, very central to everything, Great bed very good television new flay panel that takes a usb drive so take your movies on your flash drive and insert to play them. Food was excellent and good size portions. It was a little cool to go swimming in the pool though it looked inviting. One thing though if you try booking the food package phone the hotel after and confirm that is what you are getting...... I booked on line by highlighting the food package and it gave me the rate for the 2 days but when it came time to check in the price was $80 higher than I had booked, just a tip that might save you time and money when you get there, I give it a 4.5 out of 5 October 18, 2013
Rated 5.0 out of 5.0 by Warm and cozy indoor swimming pool This hotel is located at the heart of Niagara falls and also the next entertainment district including a casino building. I would like to give you a bonus point to the warm and cozy indoor swimming pool. My kids love to swim and play with the others kids at a heated indoor pool and whirlpool. I fully recommend you all !!! October 17, 2013
Rated 4.0 out of 5.0 by Good value Room was comfortable, loved the balcony, two sinks were appreciated, staff was friendly, parking was free, if not close, restaurant and bar staff were efficient and the food was good. Will stay again. October 17, 2013
Rated 4.0 out of 5.0 by Great location, very uncomfortable pull out sofa bed We have stayed here several times now because of the location and value. Usually, we have two to four people in our group so we only require one room. This time, we had a group of five. As we stayed on the Saturday night of the long Thanksgiving weekend, prices everywhere were very, very high. We decided on one room with 2 beds and a pull out sofa bed just to help on cost (so we didn't have to go with 2 rooms which would have been way out of the price range for us for that particular night#. The sofa bed was not comfortable enough to sleep on so the fifth person in our party just slept on the couch. For any people over a party of 2, there are additional fees per person. It was fine for the 4 of us but very uncomfortable for the 5th person. The room was a larger than normal room which definitely was nice with an extra person. As well, it was nice to have 2 sinks/vanities #1 in the bathroom and 1 outside the bathroom) as it made it easier for us all to get ready to go out. October 17, 2013
Rated 3.0 out of 5.0 by Dinner was nothing to write home about I liked the hotel, and the service was friendly and overall good, however the restaurant service was skimpy, and the food and drink was mediocre. Dinner arrived cold, my steak was a poor, tough cut, and over-cooked. Had dinner somewhere else the second night, came back for a drink in the lounge - that was like pulling hen's teeth. Bartender didn't care enough to come around to our table a second time, not even to get paid - too busy visiting with friends at the bar. It's not a bad hotel, but certainly not measuring up the advertising claims - especially the supposedly "world renowned" restaurant, as claimed in the advertising. If the food looked like the pictures in the elevator, that would be great! October 17, 2013
Rated 5.0 out of 5.0 by Dinner at Skylon revolving dining room package deal well worth it. The package deal with dinner at Skylon was well worth the money. The front desk made our reservations, so we didn't have to worry about that. We arrived early rooms not ready, but front desk called housekeeping and rooms were ready in a very short time. Rooms were clean. Everything within walking distance, didn't have to worry about paying for parking. October 16, 2013
Rated 4.0 out of 5.0 by Excellent packages and conveniently located The Breakathon Package was great and reasonably priced. The room was clean and comfotable however, we were unable to connect to the WiFi even with staff help. The restaurant was very dark and dreary and the food was OK. Free parking was a big plus and proximity to the Falls and Casino, excellent. A big negative was NO refrigerator!! October 14, 2013
Rated 5.0 out of 5.0 by very comfortable rooms We have stayed at this hotel many times on our visits to Canada over the last 10 years and have had no bad experiences. We would like to see a mini fridge in the rooms as a lot of hotels offer at no charge as it's easier to have milk for tea,coffee and or soft drinks instead of running to the ice machine a few times to keep items cold. October 13, 2013
Rated 5.0 out of 5.0 by Exceptional facility The room was clean! The staff extremely courteous and welcomed me as Priority Club Member! The pool was very warm but mostly it was VERY clean. The hot tub was very hot (not complaining) and the sauna was comforting again ALL VERY CLEAN. Tremendous water pressure in my room, VERY CLEAN and the inroom jacuzzi was spacious and even though I was right across from the casino I slept with the balcony window open and it was exceptionally quiet! My only recommmendation is that a mini bar fridge in the room would be perfect. I definitely recommend this facility to anyone in Niagara Falls! October 11, 2013
Rated 2.0 out of 5.0 by Bed Our room needed a make over. Sheets on one bed contained hair which was changed by a waiter from the restaurant. Our coffee station did not have cream nor sugar nor was there a micro wave. We contacted one of the matrons and she supplied us with sugar and cream. Your front desk staff were friendly and helpful. We were overall disappointed in the room. Thanks, Frances Turpin Room 201 October 5, 2013 October 9, 2013
Rated 4.0 out of 5.0 by It was up to standard nothing exceptional and this is all I have to say. October 6, 2013
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