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Rated 4.1 out of 5 by 303 reviewers.
Rated 2.0 out of 5.0 by Nice Rooms but Very Noisy I decided to try this hotel because it was reasonably priced and close to the casino. The property seems to be very old but must have been updated recently because the rooms were nice and clean. The bed was very comfortable. My only issue was how paper thin the walls were, we heard everything that was going on in the rooms next to us and in the hall. Fortunately we went to bed later and were checking out early the next morning so sleep was not a priority. April 9, 2014
Rated 5.0 out of 5.0 by Best Deal in Niagara Falls We have been going to the Holiday Inn on Murray St for years now. We have always found it to be immaculately clean and friendly staff. We recommend this package deal to all our friends!!! This is one hotel that does not gouge you for parking as so many others do. The pool and spa are nice a warm. The meals are amazing!!! The rooms are spotless. The décor is very nice and modern. It is very convenient to the Casino. On second thought DON'T go there!!! This might make it too popular and we will never get a reservation!!! LOL April 7, 2014
Rated 4.0 out of 5.0 by great value and service We booked this hotel as a last minute getaway. We knew kind of where it was in Niagara Falls, but not the exact location. We were very pleasantly surprised when we arrived to see how much work had gone into upgrading an older property directly across the street from the Fallsview Casino. We were upgraded to a Jacuzzi suite that had a partial view of the falls. The staff was tripping over themselves to be accommodating. Other revews have stated that the rooms need updating. While this may be true, this hotel might be the best value of any IHG property at which we have stayed. I can not say that this is a 5 star prpoerty, but for the price it was tremendous. We also got tickets for admission to the Skylon tower included. Although we did not book the breakfast package, we did eat breakfast at the restaurant. The buffett was good, and the waitress brought us other items that we requested that weren't on the buffet line. While I was there, I checked the prices of other hotels that were "in the neighborhood". This place was about half the price of everything else. We will definitely stay here again - thanks to the staff for their great service. April 3, 2014
Rated 3.0 out of 5.0 by Price was right Great price. Clean but needs updating. No fridge in the room. Parking included. Close to falls and restaurants. Unlike most HI it did not include breakfast. March 19, 2014
Rated 4.0 out of 5.0 by Great place to relax My wife and I spent a wonderful weekend in niagara Falls, after a great day we had a nice place to come back to eat have a few drinks and enjoy a good nights sleep. March 11, 2014
Rated 4.0 out of 5.0 by Great Stop Over We stayed for one night as we were passing through. The hotel was easy to find and parking was free (always a bonus), staff were very welcoming and our room was very clean and comfortable. The location is good if you like to walk around and there are plenty of restaurants near by. I can't comment on the food & beverages as we did eat out but the bar area did look very inviting! I would recommend this hotel and if we are ever in the area again we would definitely stay here. March 7, 2014
Rated 4.0 out of 5.0 by Smokey Hallways Great location and amenities. Too bad other guests found it necessary to smoke in the hallways. February 26, 2014
Rated 5.0 out of 5.0 by Great Location The hotel was clean, updated and well maintained. The restaurant service and good quality was very good also. February 23, 2014
Rated 5.0 out of 5.0 by Highly Recommend The best place to stay...Great location....Niagara falls is within walking distance....Fallsview casino is next door.....Great accommodation.....best part of the stay was the staff.......very friendly and resourceful.....made my stay extra special.....highly recommend this place.....will visit again for sure..... February 12, 2014
Rated 4.0 out of 5.0 by beautiful pool and sauna 2 couples came for a weekend get-away, and we thoroughly enjoyed our room and the pool. Very comfortable beds. Great indoor pool and, hottub and a sauna. All of us enjoyed these ... just wish they had been open earlier on Sunday morning so we could have had another sauna before we left! Enjoyed the bar and the entertainer ... a really good singer. February 6, 2014
Rated 4.0 out of 5.0 by Great Stay Perfect hotel for us. close to everything we required. Staff, room and food were all great February 5, 2014
Rated 5.0 out of 5.0 by Most excellent service, great location I very strongly recommend this property for excellent service, location and comfort, the front desk staff was exceptionally great very helpful, caring and accommodating. January 28, 2014
Rated 5.0 out of 5.0 by We had an Excellent Time There We stayed under the "Breakation" Package and were very pleased with everything we received. The Staff was very courteous and helpful, especially "Corrie" at the front desk who answered our questions and took the time to get addresses and coupons that helped us. The dining and Bar personnel were also very courteous and friendly, and took the time to also answer some questions I had.. The Food was high quality and we were completely satisfied with everything.. Granted the Inn was built in the 60's, and some reviews felt it was dated, but since we would be considered "dated", it was rather nostalgic and unique to both of us. Just cause it's old, don't mean it ain't good. January 26, 2014
Rated 5.0 out of 5.0 by Exactly what you'd expect Niagara Falls is a beautiful place, but very tourist-centered. The price point was where Id expect it to be, and the room was standard Holiday Inn quality. The best part way definitely the on-site restaurant, CoCo's. Great food and service. The location to the falls was amazing, and its only two blocks from the main drag with all the restaurants and such. January 24, 2014
Rated 4.0 out of 5.0 by Good location and comfortable stay We really like this hotel becuase the price , location and service. Regardless of watch the best view of the Fall, go to cosino and relax stay. All be good. The best choice you should have. January 14, 2014
Rated 3.0 out of 5.0 by Decent, centrally located, cheap place to stay We were here for one night with the family and the hotel was average. The rooms and the hotel was clean but it just appears to be run down and in need of a facelift. It was nice and quiet because there was only about 5 families staying there. It's a nice short walk to see the falls and right across the street from the casino and shopping. January 10, 2014
Rated 4.0 out of 5.0 by Great value, close to The Falls Stayed here again. The 2 day package is hard to beat for price and quality. The free parking is great!! Easily walked to "The Falls" and the casino is right across the street. Supper quality at CoCo's is average at best but would not stop me from recommending this facility to anyone. January 8, 2014
Rated 5.0 out of 5.0 by Mini holiday The 2 days we had at the Holiday Inn awesome! The girls that work in Coco's Restaurant amazing. They make the thin crust Pizza's ... perfect We got to the Hotel way before check in and the gils at the front desk said that our Room was ready .. Amazing It was nice to use the pool and watch it snow outside . We had a great time! I will see you again very soon ! January 6, 2014
Rated 5.0 out of 5.0 by Great overnight for Niagara on the Lakes wine tour I recently stayed here for one night with my husband and mother-in-law. We were in the area for a nearby wine tour and this was a perfect location. It is in the middle of many eateries and other attractions - plenty to do, see and eat. The room was a nice size (room 501) with two queen size beds, very clean, and had a view of the Skylon Tower. We did not walk to Clifton Hill, and I think that would have been a bit much in the really cold weather we had, but during nicer weather I think it would be a reasonable walk. The staff were friendly and accommodating. We arrived ahead of check-in and they gave us a parking pass so that we weren't tied to the car or additional expenses for parking. I would definitely stay here again and recommend this hotel. January 6, 2014
Rated 4.0 out of 5.0 by Convenient to Casino in Cold Weather We came for a casino getaway and have never stayed here before. Thin crust pizza at Coco's was delicious and reasonably priced. Only suggestion would be to open the pool earlier than 10;30 A.M. for adult swimmers. Also, there was really nowhere to change in the pool area, so I walked back to my room wrapped in a towel. January 3, 2014
Rated 4.0 out of 5.0 by great location in walking distance to the horseshoe falls so we didn't have to pay for parking. Across the street from the casino which had indoor shopping and dining. Walls are pretty thin, we could hear the kids in the next room for hours. January 1, 2014
Rated 5.0 out of 5.0 by Comfortable bed and service. My daughter and myself stayed at the Holiday Inn in Niagara Ontario. We were really pleased with the service by the staff and the cleanliness of the room. The food was excellent at CoCo's and the overall experience was one of satisfaction. December 29, 2013
Rated 4.0 out of 5.0 by Staff We booked this property to attend a wedding. I called prior to our arrival to have our room ready early. Wendy was more than accommodating to ensure this would happen. This truly made our stay exceptional. December 25, 2013
Rated 5.0 out of 5.0 by Breakation deal the best!! We have been going to this Holiday Inn on and off for a few years, even before the Casino - we watched it being built! This is one of the best deals ever. The food is very good there and we love the Skylon Tower. We couldn't afford to eat there otherwise. The Casino now happens to be an added bonus. The people go out of their way to be friendly. We will definitely go back again whenever we can. I would certainly recommend this deal!! December 4, 2013
Rated 5.0 out of 5.0 by Birthday Celebration We usually go to Niagara Falls Canada every year around my birthday. This hotel is my favorite. They have a great special that includes two breakfast and two dinners one at their restaurant and the other on top of the Skylon. The meals are also very good the room and the whole place are always clean. Staff is friendly and always helpful. They have free parking on their lot which is big because most other hotels charge a parking fee on top of everything. Great Place! December 4, 2013
Rated 5.0 out of 5.0 by Couldn't have been better Room was much cleaner and bigger than expected. Front desk staff were very friendly and accommodating. Had problems with a party going on in the halls and after calling down to the front desk they cleared up the situation. Would definitely stay again. November 27, 2013
Rated 5.0 out of 5.0 by Love the Amenities! With travel comes sleepless nights and stressful days...this place provides food, a pool, a jacuzzi and a sauna to eat, relax and un-wind! November 21, 2013
Rated 4.0 out of 5.0 by good value Standard Holiday Inn, great location & good value for a clean, modern hotel. November 9, 2013
Rated 5.0 out of 5.0 by great service the people at the front desk amazing The room was very nice.. clean.. November 5, 2013
Rated 5.0 out of 5.0 by Great Had a wonderful stay. Would highly recommend and would stay there again. Thank you. October 29, 2013
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