• English  English
    Select to close.
    Current Settings are:
      /  English

    Change Preferences:
    Country / Region of Residence:
    Available Languages:
  • |
  • |
  • |
  • 1 888 HOLIDAY
Select to close.
Select to close.
Email or IHG® Rewards Club # PIN
Not a member?Join Today!
Forgot PIN
All fields are required.
 
If you have forgotten or lost your Personal Identification Number (PIN), we can email your PIN to the email address in your IHG® Rewards Club account profile.
If you do not have an email address in your profile, please contact your local IHG® Rewards Club Customer Care  to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address viawww.ihgrewardsclub.com/email.
IHG® Rewards Club # Email Address

Not a member?Join Today!
Create PIN
All fields are required.
IHG® Rewards Club # ZIP/Postal Code
First Name Last Name
Please select a 4 number Personal Identification Number (PIN) which will be used to access your IHG® Rewards Club account.
PIN Verify PIN
 
Not a member?Join Today!
Create Email
All fields are required.
Thank you. Your PIN has been created. Please enter your email address so you can use it to log into the site in the future.
Email Address Verify Email Address
 
Email Hotel Get Directions Add to Favorites Print Fact Sheet

Book this Hotel

Best Price Guarantee
1

Reward Nights
When redeeming points for a Reward Night, you may only book one room at a time.

Once you complete your Reward Night reservation you will be given the option to duplicate this reservation.

(e.g. Oct-24-2014)
(e.g. Oct-25-2014)
Have a Group Code?
Have a Corporate ID?
Check Availability
Processing your request...

* Requires affiliation in the respective organization.

** Best Available Rate Search does not include affiliation rates.

Select to close.

To book more than 9 rooms for one stay or request a quote, please use our Easy Meetings tool, call 1-800-MEETING (in United States, Mexico and Canada) or contact a Global Sales Office.

Close Button
Your Recently Viewed Hotels

About our Hotel

Location: Downtown/City Center

  • Location: Downtown/City Center
  • Closest City: NIAGRA FALLS
  • Distance From Hotel: 3.0KM
  • Local time zone: GMT-04:00

Check In: 3:00 PM Check Out: 12:00 PM

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum check-in age: 21
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa

Accessibility

Accessibility

  • Number of Rooms:2
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. German
  2. English
  3. French
  4. Croatian
  5. Italian
  6. Serbian
  7. Chinese

Pet Policy

Pet Policy

Pets are NOT allowed. Service animals only.

Parking

Parking

  • Number of parking spaces:122
  • Car Parking Available
  • Can accommodate motor coaches.

Internet

Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas

Facility

Facility

  • Total number of rooms:122
  • Total number of rooms with only one bed:44
  • Total number of rooms with only double beds:78
  • Total number of non-smoking rooms:122
  • Total number of rooms for the physically challenged:2
  • Interior corridor
  • Total number of floors:6

Feel at Home in our Niagara Falls, Ontario Hotel's Accommodations

The Holiday Inn Hotel Niagara Falls - By the Falls is steps away from Niagara Falls, one of the most magnificent natural wonders of the world. Our Niagara hotel is located within the heart of the Niagara Falls tourist district.

Families love our hotel because we're so close to the unforgettable sights and sounds of Niagara Falls. In addition to our Niagara hotel's close proximity to the falls, you'll also
View More

Feel at Home in our Niagara Falls, Ontario Hotel's Accommodations

The Holiday Inn Hotel Niagara Falls - By the Falls is steps away from Niagara Falls, one of the most magnificent natural wonders of the world. Our Niagara hotel is located within the heart of the Niagara Falls tourist district.

Families love our hotel because we're so close to the unforgettable sights and sounds of Niagara Falls. In addition to our Niagara hotel's close proximity to the falls, you'll also enjoy convenient access to exciting attractions nearby. Take a stroll through Queen Victoria Park featuring magnificent floral displays, ride the adjacent Skylon Tower for the best view in town or walk over to the Fallsview Casino. The Imax Theatre, Clifton Hill, Welland Canal Locks and Marineland are all close to our hotel.

For our corporate guests doing business in Niagara Falls, our hotel is close to local and international companies in the area. Cytec Canada Inc., Acres International, General Motors and Kraft Canada Inc. are all within 10 km of the hotel. Guests also enjoy free wireless Internet access.

For the finest Niagara Falls vacation, stay at our hotel and take advantage of our location and amenities. Enjoy indoor and outdoor pools, a whirlpool and sauna, as well as on-site shopping and dining options with three diverse restaurants. See why our Niagara hotel keeps guests returning again and again. We look forward to serving you.

View Less
Features
As close as it gets to "The Falls," only steps away from the mighty "Falls". Directly across the street from the Fallsview Casino and adjacent to the Skylon Tower and Imax Theatre, also within walking distance to many sites and attractions. Parking and WIFI are complimentary at Holiday Inn by the Falls.

Guest Reviews

Rated 4.0 out of 5 by 429 reviewers.
Rated 5.0 out of 5.0 by Cleaniness was important to us. The cute oriental girl at check in could not have been more helpful. She even made dinner arrangements in the Rainbow Room for us. Unfortunately my strip loin steak there was VERY tough and inedible. However, I was supplied with a very good substitute. My husband had finished his meal, and had to wait until my dinner came. Dinner prices were extremely high. We would not go back there for a dinner. In previous years we had a beautiful prime rib dinner at a much less expensive rate. September 9, 2014
Rated 5.0 out of 5.0 by great sray Good service and a great place to stay. You will enjoycthisnplace also. September 8, 2014
Rated 4.0 out of 5.0 by Freindly knowledgeable staff, comfortable stayd The staff here were very friendly and knowledgeable in the areas amenities. the room was comfortable and clean although a little small and out-dated (but it is an older historical hotel) Great view of the falls/river and border bridge and easy access to many amenities. Kids loved the ease to the waterpark and other close entertainment venues September 7, 2014
Rated 5.0 out of 5.0 by great room great view! Arrived late and got a very pleasant surprise we had been upgraded to the 11th floor exec suite.Magnificent room with fantastic view of the falls and the icing on the cake a complimentary bottle of wine which we enjoyed whilst watching the fireworks on the balcony. Thank you Crowne Plaza - we will be back! Jackie and John - Windsor. September 5, 2014
Rated 2.0 out of 5.0 by Bad view I was very disappointed! We really had a great view-- a parking lot! I tried to move to a different room but since I booked at Expedia, they cant move me. The room is very small and we're suppose to have a king bed but what we had was two twin beds joined together. I wouldn't recommend this hotel. September 4, 2014
Rated 5.0 out of 5.0 by Experience this has been my first time to Canada. The room was great. So convenient to the Indoor Water Park and the hotel was clean. I would def recommend to anyone that is thinking of a visit to Canada. Two thumbs up September 4, 2014
Rated 5.0 out of 5.0 by Very good location to stay in Niagara falls I was happy to stay beside the falls, and view the falls from my room. September 4, 2014
Rated 5.0 out of 5.0 by An Historic World Charm Experience We had a fantastic stay and play weekend. The hotel is of class, and the staff was exceptional. A breath taking view from room 1206. September 3, 2014
Rated 2.0 out of 5.0 Dirty Bed Sheets When trying to sleep close to 1am, found stains on the bed sheets. They were not change from the previous guest. September 2, 2014
Rated 5.0 out of 5.0 by Treated us very well ! Front desk was awesome. do Most Holiday inns give gold members a bottle of water. They gave us a bottle of wine,a bunch of arcade vouchers for the Kidd and a room upgrade on a higher level with a jacuzzi and all this was on our points for only 30000 points. September 2, 2014
Rated 4.0 out of 5.0 by Overall okay but .... Well, the 2 bedroom suite was comfortable but there was water damage in the room which the manager did not like hearing about. She was very defensive when we were trying to let her know! We thought we were being helpful! Anyway, the front desk staff and cleaning staff were wonderful. Overall a good stay. Watch out for those resort fees....they don't tell you about that when you book online. September 1, 2014
Rated 5.0 out of 5.0 by Excellent We Had a wonderful time!!! Thanks for everything. Food was great September 1, 2014
Rated 2.0 out of 5.0 by Waterpark package We stayed at the Crowne Plaza before the Labor Day for 1 night with the Watperparks package. We booked a 2-BR room on the 12th floor (highest floor) to get the whole Falls view. The views of the room and the Fallsview Buffet restaurant are great, especially with the fireworks at night. We noticed all rooms on 11th floor have walk-out balcony, while the rooms on 12th floor don't. Neither the hotel website or reservation desk mentioned anything about the balcony. While everything worked out fine, there were 3 things that need improvement at this hotel: 1. The room layout is awkward as the bathroom is only joined to one room, i.e. our teenage kids in the 2nd BR have to go into our BR in order to use the bathroom. The bathroom should have been accessible by separate entry from each bedroom (like a Jack & Jill bathroom). 2. The fan in the room was loud and we could hear loud noise from the elevator going up and down all night which made it difficult to sleep. This should be improved by the hotel since guests pay a premium for 2-BR Deluxe Fallsviews, yet the night sleep was interrupted by the noise from the fan and elevator. 3. Wi-fi is included at no charge with the room but our kids could not connect with the hotel wifi. We did not bother asking the front desk to check into this because we did not really want our kids to play on their iphones during our stay. Nevertheless, the wifi should be readily available. September 1, 2014
Rated 5.0 out of 5.0 by Great place to go! Everything was perfect. You also get great access to all of the sights at Niagara Falls from this location, including the attached casino! August 30, 2014
Rated 2.0 out of 5.0 by please upgrade your hotel will not stay at this location any more due to poor quality compere to the price you pay. August 29, 2014
Rated 4.0 out of 5.0 by Pleasant Experience Crowne Plaza rolled out the red carpet for my husband and me. The staff went beyond the call of duty to ensure that our needs were met. Even though the room was small, it provided a great view of the fall. The only problem was the hotel charged an additional resort fee that was not disclosed to us at check in. We learned about the this additional daily fee at check out. August 27, 2014
Rated 4.0 out of 5.0 by Good hotel Great staff recommended to the restaurant at the hotel with a promotion and we had a great dinner, expensive but it was worth it. August 27, 2014
Rated 4.0 out of 5.0 by nice view pretty good, nice view and good location right beside the falls August 26, 2014
Rated 5.0 out of 5.0 by Niagara Falls getaway Crowne plaza is an excellant place to stay . Avoid the waterpark next door August 26, 2014
Rated 1.0 out of 5.0 by Great view but room in desperate need of updating and repair This is by far the worst Crowne Plaza room I have ever stayed in. It is an old hotel but has issues that could and should be addressed. The bathroom door was warped so bad that it could not be closed. The hinges on the bathroom door and the metal on the shelf in the bathroom were rusted. The flow of cold water in the bathroom sink was almost non-existent. The pillows were worn out and very uncomfortable. On top of this there were many young men attending a convention at the hotel that decided the hallway outside our room was a frat house at 2am. The front desk was aware of the situation, but it still took 45 minutes to quiet them down. We were greeted by beer bottles and glasses all over the hall outside our room the next morning. We had a great view of Niagara falls but were very disappointed with this Crowne Plaza. August 25, 2014
Rated 3.0 out of 5.0 by Good location but average service The hotel is centrally located and the room had a great falls view. The housekeeping and the front desk service levels can be better.. August 25, 2014
Rated 5.0 out of 5.0 by Comfortable and convenient My husband and I stayed for a few days to celebrate our anniversary. We booked online, and the photos used to represent our room selection were not completely accurate, but the view was still great. This location was great for accessibilty to Clifton Hills hot spots. The food in the Rainbow Room was great, and the view was great; although we had requested a slightly later reservation and were told they were booked. When we got up to the dining room is was far less than full at the time we preferred. The front desk staff was pleasant and helpful. Overall, glad we stayed here, it was a lovely hotel! August 25, 2014
Rated 1.0 out of 5.0 by Unpleasant Surprise Decide to try this hotel because the convenient access to the Waterpark. Big mistake, was way over priced for the value provided compared to other hotels in the area. Staff that served us was not properly trained, provided misinformation and they even screwed up the routine purchase of additional Waterpark passes. Carpet next to bed and AC was soaking wet and entire room had a old shabby feel too it. Seems like Free complimentary upgrades were reserved for people/families who did not look like me/mine as we were the only one checking in at that time who were not offer something similar. August 25, 2014
Rated 5.0 out of 5.0 by Amazing stay We had amazing stay while here I had stayed at this hotel in my past life ANd I actually end up on same floor too has I had stayed in my past life it felt good to be back after all these years . August 24, 2014
Rated 4.0 out of 5.0 by Niagara Great Hotel- Room was ok- bath is small-great location friendly staff. Wasn't real happy about having to pay parking and a "Resort Fee" at checkout. August 23, 2014
Rated 5.0 out of 5.0 by My stay with my granddaughters I had a wonderful stay with my granddaughters. They both really enjoyed themselves at your hotel and the water park. I am looking forward to bringing them back again soon. August 23, 2014
Rated 4.0 out of 5.0 by Lovely view I was really happy at this Crowne Plaza. The view was wonderful, staff pleasant and helpful, and the location was really good. Liked the fact that Hersheys was close by and Falls just down the road!! August 23, 2014
Rated 5.0 out of 5.0 by The absolute best This was by far the best hotel stays that I have ever had! The hotel and staff went above and beyond in all aspects of their duties. Would highly recommend this hotel to anyone! I will be back. I cannot think of a single negative. August 23, 2014
Rated 5.0 out of 5.0 by Excellent Stay by the Falls I can not say enough about the service we received at this hotel. They were extremely courteous, attentive and professional. The hotel is rich in history and very convenient to the falls attractions. The views are spectacular if not the best in Niagara. Rooms are vintage but well updated and very comfortable. The water park is connected and real plus if you are traveling with children. The staff makes this hotel the best choice when visiting Niagara Falls! August 22, 2014
Rated 2.0 out of 5.0 by Comfortable bed but bad service. Close to Niagara Falls but it is old and have moody staff. Reception was not helpful and made a bad impression at check-in August 22, 2014
<<prev 2 3 4 5 ... 16 next>>
Hotel Exterior
Hotel Exterior
Select to close.
Hotel Exterior Hotel Exterior Hotel Lobby Hotel Exterior Lobby View Hotel Exterior Hotel Exterior Hotel Exterior Hotel Lobby Front Desk Hotel Lobby
Select to close.
Terms & Conditions
If you are not already a member, join now.
Select to get away for a fun-filled long weekend adventure.
Close
Check In
(e.g. Oct-24-2014)
Check Out
(e.g. Oct-25-2014)
Check Availability
Loading