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About our Hotel

Location: Downtown/City Center

  • Location: Downtown/City Center
  • Closest City: NIAGRA FALLS
  • Distance From Hotel: 3.0KM
  • Local time zone: GMT-04:00

Check In: 3:00 PM Check Out: 12:00 PM

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum check-in age: 21
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa

Accessibility

Accessibility

  • Number of Rooms:2
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. German
  2. English
  3. French
  4. Croatian
  5. Italian
  6. Serbian
  7. Chinese

Pet Policy

Pet Policy

Pets are NOT allowed. Service animals only.

Parking

Parking

  • Number of parking spaces:122
  • Car Parking Available
  • Can accommodate motor coaches.

Internet

Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas

Facility

Facility

  • Total number of rooms:122
  • Total number of rooms with only one bed:44
  • Total number of rooms with only double beds:78
  • Total number of non-smoking rooms:122
  • Total number of rooms for the physically challenged:2
  • Interior corridor
  • Total number of floors:6

Feel at Home in our Niagara Falls, Ontario Hotel's Accommodations

The Holiday Inn Hotel Niagara Falls - By the Falls is steps away from Niagara Falls, one of the most magnificent natural wonders of the world. Our Niagara hotel is located within the heart of the Niagara Falls tourist district.

Families love our hotel because we're so close to the unforgettable sights and sounds of Niagara Falls. In addition to our Niagara hotel's close proximity to the falls, you'll also
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Feel at Home in our Niagara Falls, Ontario Hotel's Accommodations

The Holiday Inn Hotel Niagara Falls - By the Falls is steps away from Niagara Falls, one of the most magnificent natural wonders of the world. Our Niagara hotel is located within the heart of the Niagara Falls tourist district.

Families love our hotel because we're so close to the unforgettable sights and sounds of Niagara Falls. In addition to our Niagara hotel's close proximity to the falls, you'll also enjoy convenient access to exciting attractions nearby. Take a stroll through Queen Victoria Park featuring magnificent floral displays, ride the adjacent Skylon Tower for the best view in town or walk over to the Fallsview Casino. The Imax Theatre, Clifton Hill, Welland Canal Locks and Marineland are all close to our hotel.

For our corporate guests doing business in Niagara Falls, our hotel is close to local and international companies in the area. Cytec Canada Inc., Acres International, General Motors and Kraft Canada Inc. are all within 10 km of the hotel. Guests also enjoy free wireless Internet access.

For the finest Niagara Falls vacation, stay at our hotel and take advantage of our location and amenities. Enjoy indoor and outdoor pools, a whirlpool and sauna, as well as on-site shopping and dining options with three diverse restaurants. See why our Niagara hotel keeps guests returning again and again. We look forward to serving you.

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Features
Stay connected at the Holiday Inn Hotel Niagara Falls - By the Falls, where each room includes free high-speed, wireless Internet access and convenient proximity to the world-famous Niagara Falls.

Guest Reviews

Rated 4.0 out of 5 by 351 reviewers.
Rated 5.0 out of 5.0 by Excellent Trip This hotel is located in a wonderful location. Close to everything, yet far enough away not to hear the busy main thoroughfare noise. Loved my weekend - I will be back! September 5, 2013
Rated 4.0 out of 5.0 by Good Hotel, but difficult for little ones Chose a last minute trip to the falls for the Labour Day long weekend , so prices were at a premium. Wanted to stay within the three linked hotels that had access to the Waterpark for the little ones (aged 1 and 4) Chose the Crown Plaza as the middle priced waterpark package between the Sheraton and Skyline Inn. All the rooms read the same except the Crown had two twin beds vs two queens at the other two Parking and checking was a breeze with friendly staff, but when we got to our room - surprise - polly pocket sized! The rooms read a full bathroom on the website, but only had a very small shower stall (maybe it was just me, but I assumed full bathroom meant bathtub). It was very difficult to bath/shower the kids for bed when an adult could barely fit on their own We also ordered a fridge for the room as the youngest still needs nighttime milk. The Fridge that arrived as pretty beat up, it took forever to get cold & the feet were missing, so I had to prop to level with a bunch of flyers otherwise the door would jam on the carpet. The room also seriously lacked spare outlets between the hotel lamps, coffee maker, TV & Clock/radio there was only one spare outlet. Which was at a part of the room where the fridge would not fit. Had to unplug the coffee maker for the fridge and then play musical chairs between charging our phones, using the work laptop and making coffee all on the spare outlet This is one of the first and oldest hotels on the strip, which has some classic charm, and while the hotel is clean and the staff are nice - I would recommend this hotel only to those visiting without kids, or ones that are old enough to bath/shower themselves September 3, 2013
Rated 5.0 out of 5.0 by Very comfortable and inviting, close to everything! Had a very enjoyable experience, was close to all we needed to do. September 3, 2013
Rated 5.0 out of 5.0 by Great Staff and Great Location This hotel is a touch on the older side, but please so not let that deter you from staying there. The staff was AMAZING! They took care of all of my family's needs. The location is great right in the heart of Clifton Hill and attached to the water park. the rooms are a bit small, but who cares, you are only in them to sleep!!! Lots to see and do for a family. Great experience here and it was mostly do to the great staff. September 3, 2013
Rated 5.0 out of 5.0 by Beautiful room with an amazing view. Bed was very comfortable and the room was very clean. The hotel is one of the most beautiful hotels I've stayed in. Our room was clean and the view was unbelievable! Everyone was extremely friendly and helpful throughout our stay. I wouldn't stay anywhere else in Niagara Falls! September 2, 2013
Rated 1.0 out of 5.0 by No Air Conditioning There was no air conditioning, when called room service. They acknowledged that the air conditioning is not working and it the best level it operates. So they offered a fan instead of switching rooms. In the morning they offered free breakfast. If I wanted free breakfast I would have bought it. I wanted a good night rest which I didn't get at this location. September 2, 2013
Rated 5.0 out of 5.0 by Clean rooms and friendly staff From the time we checked in we were greeted with a friendly smile and our requests were accommodated immediately. Although the rooms are small, they are clean and comfortable! September 1, 2013
Rated 3.0 out of 5.0 by Family package was great The interior of the rooms need some updating. The location of this hotel is incredible September 1, 2013
Rated 5.0 out of 5.0 by The hotel to stay in while at Niagra Falls. This is the second time we stayed at this hotel during an overnight trip to NF. Loved it the first time and loved it again. Staff is great and courteous plus all our requests were looked at. Won't be the last time we stay at this hotel. September 1, 2013
Rated 4.0 out of 5.0 by Perfect Location/view to take in the falls! Stayed for a night, as a family of 4. Arrived late, but staff was very helpful, held our luggage and asked us to go see the fireworks quickly. We were upgraded to a full view suite- with floor to ceiling glass on 11th floor! Breakfast was awesome with jaw-dropping view too! carpets in the room could be replaced, but we were there only for a night - and enjoyed it very much! August 31, 2013
Rated 5.0 out of 5.0 by Location! Location! Location! Perfect location - waterfall & US bridge view, indoor water park for kids, walk to everything + more!!! Convinient attached parking too! We stayed in 2 bd with falls view - Simply Great!!! each bd had walk-in closet and full bathroom. large liveing room with dinner table, couch, TV, fireplace and small fridge. 10th floor restarunt with falls view was VERY-VERY good! There are very few places like that where quality of food & service & location are ALL GREAT !!! Front desk/check-in/check-out service was fast and friendly as well! We are definitely coming back! August 30, 2013
Rated 5.0 out of 5.0 by Awesome view! Love our room with the beautiful view of the falls! Surprised by the welcome gift for platinum member, thank you! Overall we are satisfied with the service, comfort and cleanliness of the room, and we really enjoyed our stay. August 30, 2013
Rated 4.0 out of 5.0 by great vacations again came with family for few days vacations mainly for waterpark. although the room was small, it was very clean and beds were excellent. we were maybe 5m from the elevator and didn't hear a thing. of course the wonderful view on waterfalls made for the great atmosphere. staff was pleasant and quick to respond. i've been in this hotel 3 times and would come there again. August 29, 2013
Rated 2.0 out of 5.0 by Crown Plaza experience All in all the whole experience are good but it could be better. Following comments can be improve: - AC not working properly - we set the temp to 70F to 68F and still the room are warm at night and hot at noon. My family ended up opening the window. - Washroom door are not even, result is its hard to open and close when taking a shower or using the loo. August 29, 2013
Rated 2.0 out of 5.0 by Filthy carpets The staff were very friendly but it does not make up for an under-whelming hotel. For a crown plaza I expect far better. The carpet was disgusting and full of black stains. And the room was TINY for the price. Also the door frames were all chipped and needed a Paint job August 28, 2013
Rated 5.0 out of 5.0 by Great Choice This hotel had the perfect view of the Niagara Falls, the staff was very accommodating and I recommend anyone that is looking to stay in this area, to select this hotel. It has an older feel of elegance and prestige. August 28, 2013
Rated 5.0 out of 5.0 by Location, location!!! Had a great time!!!! Loved the hotel and room. Room was a little small but loved the details and cleanliness. Staff was helpful, friendly and very knowledgeable. We loved the photo's down halls with info on bottom. Restaurant on 10th floor was great. Only had breakfast buffet twice but selection and quality was the same and the view alone was unbelievable. Price was very reasonable. Location you can't beat. Lots to do at walking distance. Definitely will come back. August 28, 2013
Rated 4.0 out of 5.0 by Pleasant We enjoyed our stay, Hotel was clean and comfortable. Close to all the things we wished to see. The room overlooked the customs sheds and bridge which was interesting to my grandsons. We also had a view of the American Falls. I found it odd that there were 4 of us in the room but there were only 2 mugs and 2 glasses. There was also no black tea which was a disappointment for me. Otherwise all was well. August 26, 2013
Rated 2.0 out of 5.0 by Falls August 2013 Quoted a price that changed with final bill and had to be disputed. Rooms are very, very small. We upgraded to a corner suite and were much more comfortable (family of 4). Due to size, I would not want to stày in a regular room for more than one night. Toilet didn't flush properly and air conditioning wasn't working in our room. Had to have 3 conversations with front desk before they gave us a 40.00 credit. The credit amounted to about 5% of the bill. Waterpark is amazing. Location is amazing. View is great. Hotel clean. August 25, 2013
Rated 4.0 out of 5.0 by Amazing service, room a bit small Recent "family trip", and stayed at Crowne Plaza including the water park. Water park was good, a bit small but very enjoyable. Hotel staff especially the front desk (notably Amanda) were extremely nice and helpful. Very eager to please. There was a fridge fee :-( which i hoped would be provided especially ina family hotel. Rooms were nice, clean, great view but a bit on the small side, especially when stuffing kids in with you. Overall i would recommend this hotel...also right next door to casino and its immediately over bridge, so you can come right in and out of US August 24, 2013
Rated 4.0 out of 5.0 by Rooms small, but can't beat the location Rooms definitely on the small side, but good enough for our 1 1/2 day stay in Niagara with our 2 teen-aged kids. You cannot beat the location. We could see the falls from our window, which was pretty, especially at night when the falls are lit up. It's just across the street from the beautiful park next to the falls and a very easy walk to Maid of the Mist. It's far enough away from the congested touristy area, so it did not feel so crowded. With Hard Rock Cafe and the Hershey store on either side and a Starbucks on the ground floor, we were close to everything. At night after the fireworks, while the kids and I hung out in our room, husband went to the Casino which was connected via walkway in the next building and even won money ! We got to see the fireworks easily, since we were so close to the walkway next to the falls. Although they dont have a consig., the bellman was very friendly and infomative. Follow his reco on breakfast. A bit pricely, but since we were staying only one night, and we got late checkout because we were IHG members, it was worth it. August 24, 2013
Rated 5.0 out of 5.0 by Great staff/great service We stayed 1 night at the Crowne, was the most amazing experience. You can't get much closer to The Falls....great view from our room window!This hotel has a rich, classic/ historic eleglance. Our room was spacious with king bed- Included was 1 free dinner at The Rainbow room Restaurant -along with a spectacular panorama of the Falls - the dinner was delish! will definitely stay again here. August 22, 2013
Rated 5.0 out of 5.0 by Great Family Experience Our room had an amazing view and had the beds in separate rooms which was great when it came to bed time with the kiddies. The price was great and it came with a lot of promotional material and discounts. We had the option to do breakfast in bed at an added cost which was the best breakfast I've had in Soooo long. The staff was also very helpful. We will do it again! August 22, 2013
Rated 4.0 out of 5.0 by This classic hotel and it's wonderful staff delivered a nice weekend for us. We stayed last weekend at this Grand Old Hotel which takes you back to the wonderful era it was built in. Although we booked a smaller room, it was tasteful and comfortable and updated and also had a great view of the Falls. The Hotel Staff were amazing from the concierge, to check in staff, to the waiters (especially Steve) at the 10th floor Massimo restaurant. We also took note of the very clean pool and hot tub area and the friendly maintenance man cleaning while we enjoyed it. Massimo's restaurant was a highlight which served GREAT food in a nice atmoshpere with a wonderful view. We enjoyed a very tasty dinner, I recommend the scallops as they too were recommended to me by the nice young lady marketing the restaurant at the front of the hotel on Saturday afternoon. We returned for a nice breakfast the following morning and once again received great service. The hotel was the BEST location in Niagara Falls and was good value for the money. We will be back and likely make this an annual summer weekend event. August 21, 2013
Rated 5.0 out of 5.0 by Great First Stay :) I came with my girlfriend for the night. It was our first time staying at the Crowne Plaza. Everything was great. The room was clean, the staff was very helpful and we had a great nights sleep. The beds were very comfy and the view from our room was amazing!!! We will be back. Thank you Crowne Staff!!!! August 21, 2013
Rated 2.0 out of 5.0 by Not worth the money! My family and I have been to Niagra Falls before, but we have always stayed in other hotels. I know that Niagra Falls is not a place known for good deals, but I feel that our room was really not worth the money we spent. We paid extra for a "Falls View," which I suppose was technically true, but you had to wrench your neck at a ninety degree angle to see them...our real view was the parking lot across the street. The rooms were so tiny we had to maneuver around the beds and our bags. The carpet was also stained and dirty, and the beds were hard. The rest of the hotel was nice, but certainly not what I expected for a Crowne Plaza. August 19, 2013
Rated 5.0 out of 5.0 by Great atmosphere. Helpful and friendly staff. My wife and I were celebrating our 21st anniversary with an outstanding dinner in the Rainbow Rm. , great atmosphere and a comfortable bed (kingsize). Everything is right there from beautiful sites, magnificent gardens , great food and a variety of entertainment . The staff were great very accommodating . We put the Crown Niagara on our A list. August 19, 2013
Rated 5.0 out of 5.0 by Great Experience We stayed at this hotel on my IHG rewards with my family of 2 young children. The location is perfect, the staff was great. The nice surprise in the room after a long day of walking was the icing on the cake. I would highly recommend this hotel. August 19, 2013
Rated 5.0 out of 5.0 by Our bed was great and room clean Thank you for excellent service and help recommending different services available August 18, 2013
Rated 5.0 out of 5.0 by Overall Experience The room (11th floor facing the falls) with terrace was perfect in that the terrace afforded a close up and audible experienced with the falls especially in the morning with coffee and in the evening with wine. The terrace made the vacation 100% more enjoyable. Hotel and restraunt staff were superb equaling fine hotels in europe. My only critical comment was for one meal in the hotel's restruant (10th floor) Aug 9th. My wife ordered a lobster dish with pasta. The lobster was two of the smallest lobster tails I have ever seen (the size of a man's forefinger . I was unimpressed by the size and wonder if these lobsters were harvested just after birth -- only slightly kidding here. At the next table two very nice sized lobsters were served (surf and turf) which the waiter explained were for a tour group only and not available to regular patrons. August 15, 2013
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