Rated 4.2 out of 5 by 629
Rated 5.0 out of 5.0 by Boci Can't be beat. Great value.Wonderful staff.
We can't say enough about our experiences at this facility. we have stayed here between 15-20 times and have never been disappointed. Since retiring we have stayed here 3 to 4 times a year. Staff remembers us and treats us more like family than guests. There are only 2 improvements that we would enjoy seeing one being a small frig and microwave in the room and second more variety on the food and room package that we so enjoy.
October 9, 2015
Rated 5.0 out of 5.0 Exceptional staff
We did the 2 night Breakation Package that included 2 Coco breakfasts and dinner.
We totally enjoyed the food at Cocos but the staff at Coco's and the staff at the front desk of the hotel were fabulous. They were all so friendly and happy to help us.
The location was perfect. Close to the falls and easy access to wheelchair parking. My parents also had a handicap room that was perfect for them.
A special treat was the dinner at Skylon Towers where we celebrated my parents 66th wedding anniversary.
If we ever get a chance to go back to Niagara Falls we will definitely contact the Holiday Inn.
October 7, 2015
Rated 5.0 out of 5.0 by 1320Brob My Go To Hotel at the Falls
We have stayed at this hotel every year over the past 4 plus years. I look at others but find the Holiday Inn by the Falls offers the best value. Its very clean, has pleasant and attentive staff, a neat lounge with live entertainment (one person shows) that is not loud, the rooms are great and the parking is free. At this hotel you can easily walk to the Falls, Casino and a long list of good restaurants. My wife is very critical of the hotels where we stay, especially with service
October 5, 2015