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  • 1 888 HOLIDAY
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About our Hotel

Location: Downtown/City Center

  • Location: Downtown/City Center
  • Closest City: NIAGRA FALLS
  • Distance From Hotel: 3.0KM
  • Local time zone: GMT-04:00

Check In: 3:00 PM Check Out: 12:00 PM

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum check-in age: 21
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa

Accessibility

Accessibility

  • Number of Rooms:2
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. German
  2. English
  3. French
  4. Croatian
  5. Italian
  6. Serbian
  7. Chinese

Pet Policy

Pet Policy

Pets are NOT allowed. Service animals only.

Parking

Parking

  • Number of parking spaces:122
  • Car Parking Available
  • Can accommodate motor coaches.

Internet

Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas

Facility

Facility

  • Total number of rooms:122
  • Total number of rooms with only one bed:44
  • Total number of rooms with only double beds:78
  • Total number of non-smoking rooms:122
  • Total number of rooms for the physically challenged:2
  • Interior corridor
  • Total number of floors:6

Feel at Home in our Niagara Falls, Ontario Hotel's Accommodations

The Holiday Inn Hotel Niagara Falls - By the Falls is steps away from Niagara Falls, one of the most magnificent natural wonders of the world. Our Niagara hotel is located within the heart of the Niagara Falls tourist district.

Families love our hotel because we're so close to the unforgettable sights and sounds of Niagara Falls. In addition to our Niagara hotel's close proximity to the falls, you'll also
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Feel at Home in our Niagara Falls, Ontario Hotel's Accommodations

The Holiday Inn Hotel Niagara Falls - By the Falls is steps away from Niagara Falls, one of the most magnificent natural wonders of the world. Our Niagara hotel is located within the heart of the Niagara Falls tourist district.

Families love our hotel because we're so close to the unforgettable sights and sounds of Niagara Falls. In addition to our Niagara hotel's close proximity to the falls, you'll also enjoy convenient access to exciting attractions nearby. Take a stroll through Queen Victoria Park featuring magnificent floral displays, ride the adjacent Skylon Tower for the best view in town or walk over to the Fallsview Casino. The Imax Theatre, Clifton Hill, Welland Canal Locks and Marineland are all close to our hotel.

For our corporate guests doing business in Niagara Falls, our hotel is close to local and international companies in the area. Cytec Canada Inc., Acres International, General Motors and Kraft Canada Inc. are all within 10 km of the hotel. Guests also enjoy free wireless Internet access.

For the finest Niagara Falls vacation, stay at our hotel and take advantage of our location and amenities. Enjoy indoor and outdoor pools, a whirlpool and sauna, as well as on-site shopping and dining options with three diverse restaurants. See why our Niagara hotel keeps guests returning again and again. We look forward to serving you.

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Features
As close as it gets to "The Falls," only steps away from the mighty "Falls". Directly across the street from the Fallsview Casino and adjacent to the Skylon Tower and Imax Theatre, also within walking distance to many sites and attractions. Parking and WIFI are complimentary at Holiday Inn by the Falls.

Guest Reviews

Rated 4.1 out of 5 by 329 reviewers.
Rated 5.0 out of 5.0 by Friendliness of the Staff. I was very impressed with every aspect of our short stay, from the attentiveness of the staff to my every need, to the quality of the facilities. We got 2 rooms adjoining at the end of the hallway and I found it particularly very quiet which was great. Keep up the good work and always do the right thing. October 16, 2014
Rated 5.0 out of 5.0 by Great Stay and close to everything Great friendly staff and good value. We will be back! October 15, 2014
Rated 1.0 out of 5.0 by Lights out stay The room was clean. That's the nice thing I can say about my stay. I should stop here but they sent me an email asking for the review so here it is. My room did not have electricity yet they checked me into it. That's correct. They knew my room and the entire floor was broken and they still put me into it. I'm a platinum elite member and they put me in a room with no power. In Canada during the month of October. We left the room to explore the downtown area since the room was black. When we returned at 11:30 we were informed that the power was in but we would not have heat. No offer to move us yet. A few minutes after getting into bed our phone started ringing. When I answerd no one was there. A few minutes later someone attempted to enter our room(always lock the top latch). I called te front desk to ask what was going on and was told by the gentleman with the scorpion forearm tattoo and clothes that didn't fit that he had no idea what I was talking about a bad no one could enter my room. I politely explained he was incorrect. A few minutes later he called to apoligize because he did not know the maintenance crew was attempting to enter the room. Excellent communication among the staff. I listened and then asked if it was hotel policy to call customers multiple times near the midnight hour. If they were so concerned over the room then move me but this was never offered. I was offered two vouchers for the breakfast buffet but it was made clear I was only the buffet or $10 off a menu item. When my spouse wanted to order an omelet it was made clear that they were $15 and this didn't cover that. I had to tell her three times I would cover the additional cost. You would have thought I was negotiating a hostage release in Iran. Not once did anyone from management take any time to approach me and tell me they were sorry about the situation. That is disappointing. I understand that my one night has zero impact on the business but I could never recommend this to anyone. I started off with a nice comment, filled in the middle with complaints and will now close with a nice comment. The lady who checked us in was so nice and informative. Very best of intentions. It's too bad the rest of the staff was not so equipped to deal with customer service issues. The real question is will I get a response to this or just a generic email. We shall see. October 15, 2014
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