Rated 2.7 out of 5 by 18
Rated 1.0 out of 5.0 by EdTrish Closed Restaurants and No Hot Water
We live in Paphos and drove friends to Nicosia as they had to be at a clinic for major surgery early morning. Upon check in (room 420) we enquired about the many restaurants listed in the lobby to be told NONE were open due to renovation!! We could however eat in the Lobby!!!
Upon trying a shower at 6pm found no Hot Water, was moved to Room 520 only to be confronted with foul stale cigarette fumes. Moved to 620 where at last hot water. Went OUT for dinner had a good nights sleep only to find NO HOT WATER in the morning. Went to Breakfast most of which was cold, including the plates.
The staff were apologetic but the situations should never have arose in a 4 Star International Hotel Chain Property.
A memorable stay ALL FORTHE WRONG REASONS. Will defnitely not stay again.
November 24, 2013
Rated 2.0 out of 5.0 by GDimov The location is great, but nothing else.
I have stayed at many Holiday Inns and have always had an excellent experience. I am afraid that was not the case in Nicosia. The location is great, but nothing else. The service and attitude of the staff is the worst I have experienced in a Holiday Inn. Reception staff not very helpful.
Bathroom very old and basic.
Sorry Holiday Inn but I won't be staying at this one.
Only the roof top restaurant is excellent.
October 4, 2013
Rated 1.0 out of 5.0 by BorisV Worst Holiday Inn visited me
I have been to various hotels of the group around the world, but the worst is not yet met.
Located in an area populated by foreign workers. Repair it was placed in the prehistoric era, smoke-filled rooms. Size swimming pool with a pool stinks of chlorine.
My local colleagues explained to me already then that booking this hotel was a mistake in the next building is a 3 stars hotel that costs half the price and much better.
May 27, 2013
Rated 4.0 out of 5.0 by Jed1960 Great food
We stayed for only 1 night as part of a week in Cyprus. The only problem we had was our room safe developed a fault but this was dealt with very efficiently. The food in the roof top restaurant is excellent, well worth a visit.
May 1, 2013
Rated 3.0 out of 5.0 by Eightyeight Comfortable room
Not proper air conditioning though
Welcoming fruit and with compliments treats in the executive room
Ideally needs refurnishing
April 8, 2013
Rated 5.0 out of 5.0 by Zorba63 Comfortable in every thing
My stay was GREAT in all meaning, starting from the warm welcoming ending with wishing me a safe trip during my check out
Room upgraded was perfect to relax & do my work during my stay
For sure I’ll come again soooooon
March 28, 2013
Rated 1.0 out of 5.0 by Zedmore Disappointing service
I have stayed at many Holiday Inns and have always had an excellent experience. I am afraid that was not the case in Nicosia. The location is great, but nothing else. The service and attitude of the staff is the worst I have experienced in a Holiday Inn.
On arrival, not even a HELLO, or a thank you (I am a gold card holder). Literally the minimum, fill the form in, room ***. There was no more communication. Not a great welcome.
Go to breakfast, despite the room being practically empty, on all 3 mornings I had breakfast, the man in charge never even acknowledged my existence.
Honestly, you can easily stay there for 5 nights like I did and not even have any form of acknowledgement never mind a conversation with the staff.
Sorry Holiday Inn but I won't be staying at this one again.
March 11, 2013
Rated 5.0 out of 5.0 by OOOO Great staff and food made a great stay
I had four very enjoyable nights at the hotel. The reception staff was extremely helpful and friendly and happily assisted in finding out about things to see/do in and around Nicosia, booking activities as well as general questions. The japanese restaurant on the ground floor was amazing and I tried both the dinner option and the sushi lunch. Beds and room were excellent quality and while some parts of the hotel appear a little tired decor wise, and could perhaps benefit from a refresh, it did not detract from a very enjoyable and relaxing few days. As always the thing that makes or brakes an enjoyable stay is often the hotel staff and for me the staff at this hotel were simply great. I came to just recharge from work, relax and meet some friends for a few days and this was exactly what was achieved.
March 10, 2013