Rated 4.0 out of 5 by 4
Rated 5.0 out of 5.0 comfortable
i will stay there again, i will stay again, i will stay agaain
February 22, 2015
Rated 5.0 out of 5.0 by Katariina Wonderful experience
Caring staff, beautiful hotel, comfortable bed and room, late check out was perfect. Overall impeccable stay.
February 19, 2015
Rated 1.0 out of 5.0 by Gary - Business Traveler Double charged my credit card
Significant issues with credit card and billing. When I checked my credit card today, I found that this property had charged my card for both the pre-authorization amount CAD250 and the room amount CAD159.13. Initially, just the pre-authorization amount posted to my credit card - I called the property and mentioned that there was a mistake made. They said the fault was with the credit card company and that others had this same problem which to me was and is not credible. Today, the room fee also posted to the credit card. So, I am certain the issue is with the property. Needless to say, I am not happy as the credit card company indicates that the investigation into these charges will take several weeks. I've never had this problem with any other property. Given the amount of hassle, I wish I'd never stayed here. It's simply not worth it.
February 14, 2015