Rated 4.3 out of 5 by 340
Rated 3.0 out of 5.0 by senior57 Average Hotel
Room was good. Bathroom nice! Instant hot water!! Maid service could be better. Cable TV not great.
June 28, 2016
Rated 2.0 out of 5.0 by lookin08902 Dingy with broken aircon
Our room was a suite which was great. Had a small kitchenette, living room with sofa bed, and a bedroom with 2 double beds. However, the airconditioning was broken and couldn't be fixed. We arrive at 1.30am and it wasn't untill 2.30am before they could bring us a loud industrial fan.
However, they did compensate us with a free night stay worth in points, and the staff was super concerned, apologetic and tried to be as helpful as possible. I would stay there again if they renovated their hotel.
The staff was the nicest of many hotels I've stayed at. The night staff even told the restaurant staff the next morning who were super attentive. Breakfast was also complimentary.
June 27, 2016
Rated 5.0 out of 5.0 by bmc123456123 great place to stay
great staff, great facility, would stay there again when in norfolk
June 27, 2016
Rated 4.0 out of 5.0 by kris38 Great for airport parking
Spent the night before an early morning flight to China - left our vehicle parked there (special rate). Shuttle to and from airport was prompt even at 4:30 am and 1:00 am.
June 25, 2016
Rated 4.0 out of 5.0 by Sandy 55 Exceptionally Clean quite
It was quite the romantic place to be, the view the room
and the amenities was great. The bed and the chase
was comfortable for (2) very quiet, I 've stayed here on
several occasions while visiting the area at my leisure.
June 24, 2016
Rated 4.0 out of 5.0 by Mama Frann Nice stay
N/A see previous notes. I have already written my review on this survey, please take what I have into consideration.
June 23, 2016
Rated 2.0 out of 5.0 by Em1224 A good night's sleep would have been nice
We don't travel much at all so we were very nervous about picking a good hotel. We went with Holiday Inn because they gave the wedding party a good rate, it was close to where we needed to go and felt good about the name of Holiday Inn.
Sadly we never had a good night's sleep. The bed was incredibly uncomfortable. When we contacted the front desk we were told there is nothing they could do.
The pillows were VERY comfortable and soft!
The most sleep I got was on the way home in the car traveling 9 hours.
The bathroom was pretty clean, but the shower needs work. It wasn't just our room. We visited other rooms with the wedding party and most of them have the same issue with the shower curtain and the ceiling inside the shower.
June 22, 2016
Rated 4.0 out of 5.0 by JRM50 OK Stay
I have stayed at this hotel twice in the last month. The courtesy van from the airport wasn't consistent.
June 18, 2016