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Rated 4.3 out of 5 by 121 reviewers.
Rated 3.0 out of 5.0 by Great Service The front desk staff were very helpful and efficient with check in and our queries about the local area. The shuttle staff were also very polite, friendly and available to take us to/from the airport. August 14, 2014
Rated 5.0 out of 5.0 by Friendly staff and great location. The staff was very friendly and amenities were nice. I fully enjoyed my room and stay at this HI property. August 12, 2014
Rated 1.0 out of 5.0 by Uncomfortable Beds Beds were very uncomfortable and the bathroom door was extremely loud and ignoring. Causing a very sleepless night for everyone in the room. August 12, 2014
Rated 5.0 out of 5.0 by Very pleasant experience The staff was very friendly and courteous. The room exceeded our expectations. It was definitely the most impressive Holiday Inn I've ever stayed at. Very good location for food, shopping, and not terribly far from the beach. August 11, 2014
Rated 5.0 out of 5.0 by Great value Very clean and what a great value! Food was good and service staff were very nice. August 11, 2014
Rated 5.0 out of 5.0 Exceptional Service Provided HI was able to help me in an emergency situation - which was very much appreciated. August 8, 2014
Rated 5.0 out of 5.0 by Pre Extreme SEAL Experience My first visit to Virginia. Indeed, my first visit to the east coast since 1960. The weather and lushness of the countryside was a welcomed change from the Douglas Fir and sagebrush that monopolizes the Oregon high desert at the foot for the Cascades east side. The Holiday Inn Norfolk Airport site was a pleasant surprise to me because many of the Holiday Inns I've seen in both California and Oregon seem long in the tooth. This Holiday Inn was impressive. Particularly the room I had on the 4th floor. It seemed more of a suite than a standard hotel room. The staff was welcoming and always pleasant.. If there is a next time, I'll stay here again and for a longer time. July 27, 2014
Rated 5.0 out of 5.0 by Breakfast Server There was a breakfast server (I want to say last name was WIlliams?) and she was amazing. Sounds crazy, but its really the littel things that make a difference. She saw me and my son, one day and couldnt have been nicer. Day 2, we walked in and she hollered over one coffee one juice! Coming up! She remembered....again, the little things. Day 3 my son went to breakfast alone and she again took care of him-she didnt treat him like a teenager-he was treated like a guest. Then, on the last day my daughter went down, refused ot eat (another teenager) and this woman basically taked her into eating just something small as she was heading out to a softball tournament. Were going back to the area tomight and my son cant wait to hit the Holdiay inn for breakfast. The food was good....lots of was hot and the servcie was perfect. July 24, 2014
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