Rated 4.1 out of 5 by 22
Rated 1.0 out of 5.0 by Danial1 Lost glasses
I left my brand new glasses on the dresser just before I was checking out around 1800 local time. When I arrived in Italy I called the hotel and ask the hotel Clark to check on my glasses, it took my three phone callea from Italy to find out if they have my glasses but the answer was " Sorry the house keeping did not found any thing"
My question is I checkout 1800 local time and made the first phone call around 0900 local time the next day, I know for fact the room was not accoupied between 1800 and 0900.
My question is where is my glasses?
Not a honest hotel to stay in future.
May 14, 2013
Rated 5.0 out of 5.0 by i5xswipe Wonderful Staff
Some of the best hotel staff I've had the opportunity to meet. I had great interactions with everyone myself. One of the coolest things I witnessed though was for some WWII/Korean Veterans that were having a reunion. As all the veterans filed off their chartered bus inside the hotel, the hotel staff formed two lines, waiving flags and cheering them all in. It was a pleasant welcoming and I'm glad their are still people in this world that show that kind of respect.
May 14, 2013
Rated 5.0 out of 5.0 by navell we tmie
the stay was very nice every one was very very nice the only thing i didn't like was they only put two washclothes in the room we take more then one shower a day.but over all we loved it and coming back in june the suit with the living room we love it
May 10, 2013
Rated 4.0 out of 5.0 by Cjmac0922 Awesome experience
Papa Pete is the man! The rest of the staff is awesome, too.
April 16, 2013
Rated 4.0 out of 5.0 by Acefly Clean!
One of the cleanest hotels we have ever experienced. Staff were pleasant and quick to respond to any request.
April 13, 2013
Rated 5.0 out of 5.0 by rdhines Comfortable Stay
Rooms are spacious and the food in the restuarant is wonderful.
April 2, 2013
Rated 5.0 out of 5.0 by Kevin64 Great experience in every way
This was my first stay at the Norfolk Airport, but I will definitely stay here every time I return to the Norfolk area. The check in was easy and the receptionist was very courteous. My Priority Club status was recognized. The room was terrific in every way. My only regret is that I was not able to stay a second day.
This is a great hotel and the value simply cannot be topped.
Thanks for a great visit!
March 22, 2013
Rated 2.0 out of 5.0 by Chuck1272 Good Service
The first day at the hotel I tried to use the internet but could not get a connection. The engineer came to the room to investigate the issue and discovered the wiring was defective. I was other room, by the time I got packed up and move to the new room and completed my online work it was 12:30 am. I have to be up for work at 5:00 am needless to say I got little rest that night.
March 13, 2013