Rated 4.2 out of 5 by 66
Rated 5.0 out of 5.0 by Mcduffie33 Right choice
This was a nice hotel and we enjoyed the breakfast and location and how they made us feel at home.
November 19, 2013
Rated 2.0 out of 5.0 by HollyGM Not what we expected
I reserved this hotel room for my husband. He was spending Veterans Day weekend with one of our Navy friends. The room was okay, but there was no way for him make anything hot to drink. Come morning he found out that breakfast wasn't included and was told he needed to have a coupon that should have been issued when the room was booked. I booked directly from the chains website and nothing was mentioned about coupons. So, he had to pay for his meal. He then was told he could not bring a simple spoon back to the room for making tea or having a snack later! His sleep was poor due to an uncomfortable bed and noise from the outside. I felt horrible, as this is supposed to be a reputable chain and, as a Rewards Club member who has stayed in many locations, I trusted his stay would have been better.
November 13, 2013
Rated 5.0 out of 5.0 by timgp Good Location - Quality facilities!
Just what we've come to expect from Holiday Inn. Clean, up-to-date facilities with a nice restaurant and friendly, helpful staff
October 26, 2013
Rated 5.0 out of 5.0 by EllenM Great Hotel
I always enjoy staying at this hotel. I only knocked them slightly for sleep quality due to the fact the fire alarm syatem malfunctioned and alarmed 3 times during the night for just a few seconds each time, but it was enough to get me fully awakened each time.
October 23, 2013
Rated 5.0 out of 5.0 by NAAFA EXCELLENT CUSTOMER SERVICE
Excellent hotel with great staff. I stay here a lot and I don't have anything bad to say. It is one of the best that I have stayed at.
October 21, 2013
Rated 5.0 out of 5.0 by Woods1766 Travel a lot
Very Clean and quiet. I stay in hotels all of the time and this is a very good one. nice going guys.
October 19, 2013
Rated 4.0 out of 5.0 by Jwig Ease at check in and Happy Hour
The staff at check in was very helpful. The food and drink at Happy Hour was outstanding.
October 13, 2013
Rated 5.0 out of 5.0 by Martha36 Very friendly staff and exceptionally clean room
This Holiday Inn is one of the nicest and friendliest I have ever had the pleasure to visit.
My husband and I found ourselves in somewhat of a predicament on October 5th when our military flight from Oceana was cancelled. We had not originally planned to stay in Norfolk but as it turned out we could not get a reservation at The Gateway Inn on the Navy Base and were taken to the Holiday Inn by a very nice couple who live in Virginia Beach and were actually on the flight from Naples with us. We were very tired and with no reservations we were a little uptight. Thanks to the wonderful lady at the reservation desk, our worries were put to ease. Instead of trying to get a flight out of Norfolk the next day, we decided to stay an extra night so we could see a little bit of Norfolk.
Thank you Holiday Inn for your wonderful hospitality. And, I might also ask that you thank the shuttle drivers. They were great!
October 9, 2013