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Rated 4.3 out of 5 by 168 reviewers.
Rated 4.0 out of 5.0 by Business trip staff is very nice and is very helpful. Breakfast buffet is the best. November 23, 2014
Rated 5.0 out of 5.0 by Great service and staff The staff here is wonderful they are very helpful and friendly the room was very clean and comfortable I would definitely return November 22, 2014
Rated 5.0 out of 5.0 by Great stay great service! I would like to thank the staff of Holiday Inn Norfolk Airport for great customer service and for making me feel like a king! November 22, 2014
Rated 2.0 out of 5.0 by This Hotel Has Gone Downhill We checked into a room with a jacuzzi on a Friday night. When we got there, the heat was not working, so we had to call down to fix it. The maintenance lady was excellent, but she couldn't fix it until the next day. She had to show us how to jerry rig it since we were only staying one night. We ordered room service, and the staff was nice but some of the food was burnt and it definitely was not worth the price paid for what you got. When we woke up in the morning and went to climb in the jacuzzi, we found it did not work. At this point it was too late to call down and have it fixed, so I complained when I saw the manager at checkout. He gave us the price of a regular room, but I heard him mutter that it was probably an "operator problem". I was really impressed with this place when we stayed here a few years back, but after this experience I'll be staying elsewhere. November 20, 2014
Rated 5.0 out of 5.0 by Outstanding Property Every time I come to the Hampton Roads area for business I stay at this Holiday Inn. The staff are always friendly and helpful especially the staff in the restaurant. The hostess always remembers me and makes my dining experience special. Thanks! November 16, 2014
Rated 3.0 out of 5.0 by shuttle This could have been more accommodating time-run- wise in the early morning November 11, 2014
Rated 5.0 out of 5.0 by Hotel My first time staying at this hotel and it was great. I enjoyed the complimentary breakfast and quality of food and staff. Each time I have stayed at an IHG property, it has been a pleasant experience. November 11, 2014
Rated 5.0 out of 5.0 by Great Value The location of this hotel was perfect for me. The suite was roomy and the bedroom private. The bed and pillows were comfortable. The staff was very friendly. The breakfast was pricey for being a buffet. November 10, 2014
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