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Rated 4.3 out of 5 by 179 reviewers.
Rated 5.0 out of 5.0 by IHG Rewards Program I did not receive acknowledgement as a IHG Rewards member upon my arrival nor was it referenced in any way during my stay in any way. The air conditioning/heating system is a bit loud. January 22, 2015
Rated 5.0 out of 5.0 by Guest Frank at the front desk was very helpful and the lady that clened my room (name unknown) was very cordial and polite when we met January 21, 2015
Rated 5.0 out of 5.0 by overnight stay Excellent value. Friendly staff. Will book future stays at this hotel. January 18, 2015
Rated 5.0 out of 5.0 by One night and gone! I enjoyed a relaxing one night stay prior to taking a mandatory 8 hour training at a nearby facility.... did'nt know about the bar or restaurant so I couldn't really take advantage of the bar!....only had uniform work clothes....which you simply CANNOT be caught drinking in. The breakfast was excellent and all staff that I encountered were attentive, polite and professional. The exercise center was well appointed and I was able to get in a good run without any issues. Highly recommend if you are staying in the area. January 16, 2015
Rated 3.0 out of 5.0 by Front desk / Security Frank :Me and my wife had a couple of room keys go bad for whatever the reason, this guy / Frank gave her a hard time about the reason why the room keys went bad until l ready to curse him,that was very unprofessional on his part Security :We arrive back at the motel on New Years day/ Thurs. around1:30 am we did leave the room until Friday at 6:35 pm for a reservation at Lynnhaven Fishhouse and found that my driver side window was vandelism , also we park our vehicle back in by the rear door, reported it to front desk we were told nothing they could so we report it to the proper authoritys. VERY UNHAPPY ABOUT THIS Matt / Front desk :Next day took care of when brought to his attention but our stay should of cost of nothing January 6, 2015
Rated 5.0 out of 5.0 by Excellent Customer Service I was pleasantly surprised at the increase in quality of the Holiday Inn Brand. I intended to stay at the HI Express, but accidentally made my reservations at this HI. The room was comfortable and the bedding was plush. I would stay here again. December 18, 2014
Rated 5.0 out of 5.0 by Convient Location I appreciate the location as it is very central to the business I have while in Norfolk. The Navy bases are all easily accessible as well as their contractor locations. Also restaurants in Norfolk, Virginia Beach and Newport News are easily accessible. Much better than Norfolk city, Virginia. Beach, or Newport News locations if you have to visit all these different locations as I do. December 15, 2014
Rated 5.0 out of 5.0 by Friendly staff and comfortable room The staff was warm and gracious while dealing with my stay. December 15, 2014
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