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Rated 4.3 out of 5 by 147 reviewers.
Rated 4.0 out of 5.0 by Pillows The pillows were very uncomfortable - too hard and bumpy September 17, 2014
Rated 3.0 out of 5.0 by Noisy and dirty We were always thinking Holiday Inn is first choice when we travel, but not this one. we went to this one, noticing there is a bar in the lobby, went to bed around 11pm, the holiday is near highway, very noisy, worst of all, neighbors kept on opening and closing doors until 1-2 am in the morning(maybe because of the bar), still have guest talking loudly in the hallway, dog barking(hello? is this the hotel? or something), loud tv on the next door, bed sheet was so dirty, has some marks on that, bathroom faucet water running so small(so tired, doesn't bother to call somebody in), dust everywhere, water marks on the ceiling of the bathroom, and patching mark on the bathroom door, really surprising, is the Holiday Inn, really shock September 15, 2014
Rated 1.0 out of 5.0 by quality of room This is my wife and I favorite place with celebrate each anniversary there but our last to stays have been horrible. Room had a bad odor. Sheets and towels were worn. My wife cried because the experience wasn't like before. September 15, 2014
Rated 5.0 out of 5.0 by Wedding Weekend! We were here for a weekend wedding. The wedding couple had set up a block of rooms for us. Booking was easy September 10, 2014
Rated 5.0 out of 5.0 by Greatest Hotel and Staff in Norfolk, VA I would like to start by saying the ladies at the front desk are the BEST. Smiles very professinal. They upgraded me to a suite and I didn't even ask. They treat you like you are a person. The Resturant was great, great food,great rooms. clean. This hotel wants people's business and it shows. I would like to JOB WELL DONE!!!!! I will stay here again anytime I'm in the area. Thank you, Thank You. GREAT STAFF. September 8, 2014
Rated 5.0 out of 5.0 by Excellent experience I had an excellent experience and everyone at the Holiday Inn Norfolk made it that way, Special Kudos to Lauren in the dining room, She was AWESOME! She made sure my friend had cheese for her eggs, and went above and beyond in making our breakfast memorable. Thank you! September 5, 2014
Rated 5.0 out of 5.0 by Staff The Staff were very nice and polite to everyone checking in and out. They all seemed to know their jobs very well. When a group of us wanted to get some food the staff was very helpful in directing us to a wounderful place to eat and have some cocktails. September 4, 2014
Rated 5.0 out of 5.0 by Great Hotel Great staff and a wonderful hotel. A great place to relax. September 4, 2014
Rated 4.0 out of 5.0 by Nice property Loud noises due to highway and airport. The shuttle and shuttle driver was excellent. He made our stay relaxing and safe. September 3, 2014
Rated 4.0 out of 5.0 by Great for Business Stays Great quality for the cost and location close to airport, downtown and Navy Installation. September 1, 2014
Rated 4.0 out of 5.0 by Great hotel to stay in Norfolk/Virginia Beach area We stayed in Norfolk area while vacationing in Virginia Beach area. It's a short drive from the oceanfront but away from the busy and noisy. September 1, 2014
Rated 5.0 out of 5.0 by great stay great value great people stay there if you can. also great food. August 29, 2014
Rated 5.0 out of 5.0 by Lovely hotel with a great location The hotel was very bright and clean. Although it was located near the airport I did not notice flights arriving or departing. The room was clean and the bed and pillows were excellent. August 28, 2014
Rated 5.0 out of 5.0 by Nice accomodations, comfortable bed, quiet room Excellent hotel, room was clean, very quiet, and very comfortable. Staff was excellent. Proximity to the airport was great. Check-in and check-out was with ease. I would stay at a Holiday Inn again if it was as good as this one. August 27, 2014
Rated 5.0 out of 5.0 by mister good bed, room was quite and the shower was good. Parking was easy and entry was simple. August 19, 2014
Rated 4.0 out of 5.0 by It was perfect for our needs Stayed at the HI Norfolk for a couple of days on our family road trip. We wanted to go to the beach but did not want to pay the overpriced hotel fees down there. It was perfect for us - a short 20 minute drive to the beach is just right. The room was a suite and it was the best arrangement for my family over our 8 day trip. Not too impressed with the staff though. They seemed a little snooty when I approached them with requests / questions. It might be just me but I have gotten that feeling from several staff members at other Holiday Inn properties. Oh yeah and I had to ask about my IHG rewards recognition. That happened at all but one of our hotel stays. August 19, 2014
Rated 4.0 out of 5.0 by Highly Recommend Perfect for business travel. Best shower water pressure ever. The complimentary breakfast was excellent. It will be my first choice for travel to the same area. August 19, 2014
Rated 4.0 out of 5.0 by Meet Expectations This is a full service hotel at a reasonable price. August 19, 2014
Rated 3.0 out of 5.0 by Great Service The front desk staff were very helpful and efficient with check in and our queries about the local area. The shuttle staff were also very polite, friendly and available to take us to/from the airport. August 14, 2014
Rated 5.0 out of 5.0 by Friendly staff and great location. The staff was very friendly and amenities were nice. I fully enjoyed my room and stay at this HI property. August 12, 2014
Rated 1.0 out of 5.0 by Uncomfortable Beds Beds were very uncomfortable and the bathroom door was extremely loud and ignoring. Causing a very sleepless night for everyone in the room. August 12, 2014
Rated 5.0 out of 5.0 by Very pleasant experience The staff was very friendly and courteous. The room exceeded our expectations. It was definitely the most impressive Holiday Inn I've ever stayed at. Very good location for food, shopping, and not terribly far from the beach. August 11, 2014
Rated 5.0 out of 5.0 by Great value Very clean and what a great value! Food was good and service staff were very nice. August 11, 2014
Rated 5.0 out of 5.0 Exceptional Service Provided HI was able to help me in an emergency situation - which was very much appreciated. August 8, 2014
Rated 5.0 out of 5.0 by Pre Extreme SEAL Experience My first visit to Virginia. Indeed, my first visit to the east coast since 1960. The weather and lushness of the countryside was a welcomed change from the Douglas Fir and sagebrush that monopolizes the Oregon high desert at the foot for the Cascades east side. The Holiday Inn Norfolk Airport site was a pleasant surprise to me because many of the Holiday Inns I've seen in both California and Oregon seem long in the tooth. This Holiday Inn was impressive. Particularly the room I had on the 4th floor. It seemed more of a suite than a standard hotel room. The staff was welcoming and always pleasant.. If there is a next time, I'll stay here again and for a longer time. July 27, 2014
Rated 5.0 out of 5.0 by Breakfast Server There was a breakfast server (I want to say last name was WIlliams?) and she was amazing. Sounds crazy, but its really the littel things that make a difference. She saw me and my son, one day and couldnt have been nicer. Day 2, we walked in and she hollered over one coffee one juice! Coming up! She remembered....again, the little things. Day 3 my son went to breakfast alone and she again took care of him-she didnt treat him like a teenager-he was treated like a guest. Then, on the last day my daughter went down, refused ot eat (another teenager) and this woman basically taked her into eating just something small as she was heading out to a softball tournament. Were going back to the area tomight and my son cant wait to hit the Holdiay inn for breakfast. The food was good....lots of options....it was hot and the servcie was perfect. July 24, 2014
Rated 5.0 out of 5.0 by King Jacuzzi Room A Great Romantic Getaway My girlfriend and I stayed here for my birthday: spacious, comfortable room, pleasant decor, and the jacuzzi, though not big, is fine for two and very nice after a long day out... (hint, the timer control is on the opposite wall and is not labeled ;) ).... the complementary breakfast was yummy. We'll definitely stay here again.. July 23, 2014
Rated 4.0 out of 5.0 by Navy Reunion Visit My Navy reunion group stayed at your hotel. Every Hotel we stay at we need a hospitality room for our groups use during our entire stay. All previous reunions we had a free or low cost hospitality room for our use that would include our own refreshments. This hotel wanted a high cost for the room and we had to purchase all refreshments from the hotel at a high cost. Our Navy reunion group will never stay at this hotel again. We will also pass the word throughout the Navy world about our problems. July 23, 2014
Rated 5.0 out of 5.0 by Great Service Everything was great!!. The staff was every nice and the accommodations were great, no complaints at all. Will stay there again. July 21, 2014
Rated 5.0 out of 5.0 by Pleased Easy check in. There were several people in the lobby when we arrived. A couple people outside were smoking, close to the entrance, which was annoying as I've had a couple sick kids and try to keep them away from smoke. The hotel hadn't delivered the baby crib to our room before arrival, so we had to ask for it and wait a few minutes. Everything was okay though. No real problems. July 17, 2014
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