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Rated 4.3 out of 5 by 266 reviewers.
Rated 5.0 out of 5.0 by Clean, comfortable, great courteous staff We relaxed in our comfortable room, We enjoyed dinner. The staff was very friendly ad professional. August 26, 2015
Rated 5.0 out of 5.0 by Great First Experience I usually stay at another local Holiday Inn but decided to give this one a try. Besides it being conveniently located near my daughter's school, the check-in/check-out process was extremely smooth. The front desk person was very accommodating when I decided, at the last minute, to change my room from a double to a king....not a problem. The room was clean. The only issue I had was the level of street noise I experienced while trying to sleep. Since I was only staying one night it wasn't too much of a problem but would have been if I were staying longer. August 26, 2015
Rated 4.0 out of 5.0 by Friendly Staff and clean room Front desk staff were friendly and welcoming. They could use more help though. Both checking in and checking out took longer than necessary due to staff having to answer phones. Thought it was a little silly to receive a voucher for one breakfast when there were two of us. Would of seemed better to receive a BOGO coupon or something of that nature. Overall though, a very pleasant, comfortable stay. Would use this hotel again. August 26, 2015
Rated 1.0 out of 5.0 by Rooms need to be updated Requested a second room because the first room had a foul odour, broken closet, and the phone didn't work. The second room I was assigned still had a broken closet, and an ant problem. Room was not cleaned properly...dust buildup in certain areas and found hair on the towels and in the bathtub. Fitness Centre was a waste of time - ended up going to another hotel to use theirs! August 24, 2015
Rated 4.0 out of 5.0 by Airport Hotrl A nice Holiday Inn property close to Norfolk Airport. August 21, 2015
Rated 4.0 out of 5.0 by Great service all around The van driver was very helpful and friendly. This was followed up by the front desk staff and the barmaid. The hotel was close to the airport and very comfortable. I plan on visiting this property on my next visit to Norfolk. August 20, 2015
Rated 5.0 out of 5.0 by The friendliness of the staff I was so appreciative of the way we were greeted .The feeling that you are welcome .The directions given to find our way in the hotel. The kindly attitude at breakfast could not be beat. The coffee was hot all the time. The check out was fast and easy. What I liked most was the location. It was easy to get to. August 19, 2015
Rated 5.0 out of 5.0 by comfortable bed, friendly and responsible staff I've stayed at this hotel many times, and the service and value is consistently excellent. Rooms are clean, comfortable, virtually odor free (I like to not be able to smell the cleaning products!). Staff is cheerful, friendly, and responsive to requests. Easy access and free parking are a bonus. August 18, 2015
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