Rated 4.3 out of 5 by 249
Rated 4.0 out of 5.0 by Mylene1874 Great room in reasonable price!
The hotel is very nice outside, lobby and room are well maintained. Beds are comfortable and room is well-equipped. The only thing is that the gym needs to be upgraded and have new machines for workout.
But overall, price of the hotel is very reasonable compared in the surrounding areas. Not a bad idea to stay further from the beach to save some money.
July 22, 2015
Rated 1.0 out of 5.0 by UPSETCUSTOMERINMD TERRIBLE SERVICE
I STAYED WITH MY TEAM FOR AN EVENT AND THIS WAS THE WORSE SERVICE EVER. THEY RAN OUT OF TOWELS & BED LINENS TO PROVIDE US. WHEN THERE WAS AN ISSUE WITH OUR ROOM, A STAFF MEMBER CAME TO ADDRESS IT, HOWEVER, NEVER STAYED IN TOUCH TO ADVISE US OF ADDTIONAL FEE WE MAY INCUR. UPON REVIEWING OUR CREDIT CARD STATEMENT, THEY PLACED SEVERAL ADDITIONAL CHARGES WITHOUT NOTIFYING US. WHEN WE CALLED TO DISCUSS WITH A STAFF MEMBER, THEY WERE RUDE IN SAYING IT WAS OUR FAULT SO THIS IS THE CHARGE AND COULD NOT EXPLAIN WHY IT WAS NOT DONE IN ONE TRANSACTION AND DONE IN SEVERAL. UPON CALLING CORPERATE, THEY COULD NOT SEE THE CHARGES ON OUR RESERVATION, AND SAID THEY WOULD RESEARCH. NOW SEVERAL WEEKS LATER, NOT EVEN CORPERATE CAN ADVISE ON THIS. I WILL NEVER STAY AT A HOLIDAY INN AGAIN.
July 16, 2015
Rated 5.0 out of 5.0 by adriana33 Excellent stay
Had a great experience in the room with a big size fridge and microwave
July 15, 2015
Rated 5.0 out of 5.0 by smlax lax team stay
stayed there with a whole team of lax players and families. even though we took over the hotel hosted a great weekend for us
July 10, 2015
Rated 5.0 out of 5.0 by 2soulmates Great location to Beach
Enjoyed our stay, wanted something close to the beach but not at the beach this was perfect.
Hotel rooms could use some minor updating but overall were in good condition.
Will definitely stay again.
July 9, 2015
Rated 5.0 out of 5.0 by Mommacake Great Service
I enjoyed my stay. The staff was so friendly and helpful.
July 9, 2015
Rated 5.0 out of 5.0 by Millie1956 comfortable bed and great service
The beds were so comfortable, I just wanted to stay in the bed.
The breakfast buffet was great, real food not just pastries and cereal.
The front desk personnel were very friendly and they helped us with directions.
The room was very clean, and we had everything we needed.
Everything was working properly in our room.
July 8, 2015
Rated 3.0 out of 5.0 by LovesLife31 Okay service, bad room (not that clean)
My review on the scale of 1 to 5, 5 being the best, I would give my experience a 2. The room should have been cleaner such as: bed, tub, coffee maker, ice bucket. There should also be better options for the T.V. such as: channels, and movies to buy. It was not entirely affordable either. I figure since I'm already paying for room service and the room, the movies should be at least $5.00-$10.00. The amounts are ridiculous. Regarding the food, the chicken breasts was undercooked. They need a new chef who can actually cook. I've stayed at this hotel about 3 years ago and I loved it, but I guess over the years, they have gotten lazy. I might try it once more in the hopes of better service, but after that no more for me. I will try some place else.
July 3, 2015