Rated 4.3 out of 5 by 250
Rated 3.0 out of 5.0 by cherryQA Servers the purpose if Beach hotels are Full
Beach hotels were full and it served the purpose , though it was 20 miles away .I took Jacuzi room and it wasn't up to expectation . Carpets were not so clean or needs to be changed. Room service is excellent and they are helpful. They gave discount as room was not up to expectation.Gym was not good at all. Complimentary breakfast was free only for gold member and family has to watch or pay which was ridiculous. Every hotel provides complimentary breakfast. Over all staff helped and had good time as it served purpose. Beach hotels are full just book this and stay and Enjoy.
July 29, 2015
Rated 4.0 out of 5.0 by Mylene1874 Great room in reasonable price!
The hotel is very nice outside, lobby and room are well maintained. Beds are comfortable and room is well-equipped. The only thing is that the gym needs to be upgraded and have new machines for workout.
But overall, price of the hotel is very reasonable compared in the surrounding areas. Not a bad idea to stay further from the beach to save some money.
July 22, 2015
Rated 1.0 out of 5.0 by UPSETCUSTOMERINMD TERRIBLE SERVICE
I STAYED WITH MY TEAM FOR AN EVENT AND THIS WAS THE WORSE SERVICE EVER. THEY RAN OUT OF TOWELS & BED LINENS TO PROVIDE US. WHEN THERE WAS AN ISSUE WITH OUR ROOM, A STAFF MEMBER CAME TO ADDRESS IT, HOWEVER, NEVER STAYED IN TOUCH TO ADVISE US OF ADDTIONAL FEE WE MAY INCUR. UPON REVIEWING OUR CREDIT CARD STATEMENT, THEY PLACED SEVERAL ADDITIONAL CHARGES WITHOUT NOTIFYING US. WHEN WE CALLED TO DISCUSS WITH A STAFF MEMBER, THEY WERE RUDE IN SAYING IT WAS OUR FAULT SO THIS IS THE CHARGE AND COULD NOT EXPLAIN WHY IT WAS NOT DONE IN ONE TRANSACTION AND DONE IN SEVERAL. UPON CALLING CORPERATE, THEY COULD NOT SEE THE CHARGES ON OUR RESERVATION, AND SAID THEY WOULD RESEARCH. NOW SEVERAL WEEKS LATER, NOT EVEN CORPERATE CAN ADVISE ON THIS. I WILL NEVER STAY AT A HOLIDAY INN AGAIN.
July 16, 2015