Rated 4.2 out of 5 by 51
Rated 5.0 out of 5.0 by Trentina Wonderful experience
During registration process, the clerk informed me of my "point status" and resulting discount potential in the restaurant. I felt like a VIP. Will definitely stay again.
November 21, 2013
Rated 5.0 out of 5.0 by MCLAParent17 Friendly Helpful Staff Great Location to MCLA
Relaxing stay after exploring the MCLA College and the Bershires..
Great location in downtown North Adams.
November 18, 2013
Rated 3.0 out of 5.0 by Kaliza Quiet at night, nice view
We stayed here for one night, while visiting the MCLA campus. The room was quiet at night even though we were right across from the elevator.
The ceilings were low and the room was oddly shaped. The bathroom seemed outdated but was functional.
The view from our room was just beautiful. We looked out towards Church St and could see the town square and mountains in the distance. That was very nice.
A couple of things, some places leave a blanket in the drawer, there wasn't one here, it would have been nice to accommodate for different tastes in room temp at night. Had I asked the desk, they may have had one but by the time we realized we were ready for bed. We've paid the same price for a room at other places that have offered a complimentary breakfast, we almost didn't choose this hotel because although they offer breakfast you have to pay for it.
I did like having a microwave and fridge in the room and their pool hours are better than many places. There was also a table and chairs in the room instead of the typical desk, we found this more useful.
November 16, 2013
Rated 1.0 out of 5.0 by newmilfordron Not Satisfied
I booked two rooms. The one I stayed has a heater with very noise. I called front desk at 11:30 pm ask for check and there is no one available (since I checked in at 1:00 pm). So heater was so louder that I couldn't get sleep. So I turned off the heater. The temperature was so low so I have to get up at 4:00 am. So I am not satisfied with this Holiday Inn at N Adams, MA.
November 15, 2013
Rated 5.0 out of 5.0 by AnJ2013 Great accommodation
Last weekend we were in the area for a Williams College sporting event. Rooms were sold out in Wiliamstown but a 10 minute drive away was this property. An easy to reach property - although across the street from the police/fire department, we were not awakened by any sirens. We felt extra safe! The hotel was very clean, comfortable and quiet. Although teams were staying there, we only saw a few players studying in the lobby. The desk staff was welcoming and accommodated our early departure without any penalty. We arrived late and left early the next day so we didn't have time to relax - we had no trouble sleeping! We had breakfast and it was very reasonably price and more than enough food was on our plates. We didn't have enough food/beverage to make a high evaluation. If we ever have occasion to be in that area, we would stay there again.
November 12, 2013
Rated 3.0 out of 5.0 by anitm great service but noisy heater/blower
Luckily it was not too cold last weekend (temp just above freezing) so the room was warm enough and I could turn off the heater. It was really noisy and I wouldn't have been able to sleep with it on. (It would go on and off intermittently!)
The king room is really nice but the shower bathtub had no protection against slipping on the floor/. I mentioned it when I checked out. also, there was no light or vent for the shower and the curtain was dark.
the people at this hotel are really pleasant and helpful!
November 7, 2013
Rated 2.0 out of 5.0 by Aristide clean but noisy
The staff was pleasentThe room was clean.
The bed was comfortable.
The noise was constant all night so sleep was poor.
I would not stay here again.
October 30, 2013
Rated 5.0 out of 5.0 by Peanutb More than I expected
My husband and I stayed here one night during a backpacking trip through the area. I hadn't stayed at Holiday Inn in about 15 years so I didn't know what to expect, but location and price were what we were looking for. The hotel exceeded all my expectations.
The room was large (somehow we got a room with 2 doubles instead of the room I reserved, a king, but not a big deal#. Everything was remarkably clean. The view of the mountains from the room was beautiful. Beds were comfortable. Temperature controls in the room worked well and it was very comfortable sleeping. Very quiet overnight as well #stayed on 3rd floor.#
Went down to the pool/jacuzzi in basement of the hotel. The location of the pool was great because you didn't have to walk through the lobby with your bathing suit and coverup on! Pool area was very clean as well.
Hotel location was perfect as we were walking distance to several places to eat.
My only complaint was that somehow they authorized my credit card prior to check in for the full cost of the room #on the day of check-in) and the card I used at check-in. I think possibly because we checked in after 7 they thought we were a no-show which would explain why we had the wrong room. My credit card company took care of it. The dining room also charged us the full price of our breakfast even though we had $20 credit toward breakfast, but the manager had that cleared up and credited back to me very quickly and was very pleasant.
October 30, 2013