Rated 4.5 out of 5 by 363
Rated 3.0 out of 5.0 by 123bowler Clean Comfortable room
The people at the front desk couldn't personally recommend restaurants or things to see or do.
May 18, 2016
Rated 4.0 out of 5.0 by donna m w great decor, clean and service was excellent
The front desk was extremely helpful. House keeping was very accommodating. An overall good stay
May 18, 2016
Rated 5.0 out of 5.0 by House21 Excellent hotel
From Check in to check out treated like a guest should be. Room was large, very comfortable, great towels.
May 17, 2016
Rated 4.0 out of 5.0 by Debbydooski Comfortable bed and great service
Food was good and the overall stay very comfortable, I would stay there again.
May 11, 2016
Rated 2.0 out of 5.0 by unhappy camper from Maine Poor heating equipment
As noted in my previous comments twice, the heating system was not working well and had to be turned off due to the disruption of trying to fall asleep.
I asked for a bereavement rate. It was outrageous along with the daily room rate. They made no adjustment to accommodate my large family staying in several rooms during this sad time.
May 10, 2016
Rated 3.0 out of 5.0 by bostonfan16 A bit dated but comfortable
We traveled to the area to visit the local college, MCLA. I am a long time IHG Rewards participant so I have stayed in a fair number of Holiday Inns. The overall experience was as I expected - Holiday Inns are very consistent in their management and people. The hotel, itself, was a bit dated and could use an update. Other than that, the over all experience was good. I'll likely be staying again in the future.
May 3, 2016
Rated 4.0 out of 5.0 by Larryj48 Quiet and the staff was very helpful
Nice place to stay with good food. Used their fitness center daily. Staff went out of their way to help me.
April 26, 2016
Rated 4.0 out of 5.0 by Mike42016 North Adams
The hotel is perfectly located near MOCA and MCLA. Though it lacks the normal free breakfast there was always sweet tea or coffee available and the gym , pool and Saunas were in great condition if limited by the space allowed for them. The atmosphere is definite "valley" not just on the property but throughout the city; no one is in a hurry at any time of day, so plan accordingly. The rooms are good size but the bathrooms are oddly tiny. You need to close the door to use the facilities and someone must be in the shower/tub to fit 2 people in the room at the same time ( tough if you are doing family travel. All in all pleasant and a good value that we will be staying at again at least as early as next fall if not this September.
April 25, 2016