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Rated 4.4 out of 5 by 165 reviewers.
Rated 5.0 out of 5.0 by Best of the Berkshires! Excellent hotel. Everything was great. I come to the north county frequently - I'll definitely be back to stay and rest at this establishment in the future November 5, 2014
Rated 5.0 out of 5.0 by Excellent location Comfortable hotel, a short walking distance from Mass MOCA and local restaurants. Don't miss the nearby antiques store! November 4, 2014
Rated 5.0 out of 5.0 by Breakfast The food was of a good standard but the Breakfast 4 Value voucher did not covert a basic breakfast, feel the amount it covers should be a little higher. November 1, 2014
Rated 5.0 out of 5.0 by Great Value Convenient location ... clean comfortable rooms ... great restaurant/lounge right downstairs October 30, 2014
Rated 5.0 out of 5.0 by Great stay.. This stay was great for my family because it was close to our destination and easy to find. This hotel was close to the downtown area with lots of recreational thing to do.. October 30, 2014
Rated 5.0 out of 5.0 by Great place !!!! Stayed in the North Adams Holiday Inn for MCLA Parent weekend. Had a great stay. The rooms were very clean along with the entire hotel. Couldn't ask for a better place to stay. We will be back again. October 28, 2014
Rated 5.0 out of 5.0 by Good Stop point Overall everything was great would stay there again October 28, 2014
Rated 4.0 out of 5.0 by Experience at Holiday Inn It was a good stay. The front desk staff were friendly and I felt comfortable and secure the whole time I was at The Holiday Inn. The couches in the lounge were very comfortable and the complementary fruit juice was great. Internet speed was good at the Business Center. October 27, 2014
Rated 5.0 out of 5.0 by Holiday to experience the Fall in USA Useful base for a couple of nights relaxing. Pool and sauna excellent. October 27, 2014
Rated 2.0 out of 5.0 by needs upgrades room 506 . shower cracked in more than one place. toilet the smallest i've ever seen October 25, 2014
Rated 4.0 out of 5.0 by Nice as usual All good at this hotel....from cleanliness to comfort. Only thing still missing is complimentary coffee in lobby for us early risers!! October 24, 2014
Rated 4.0 out of 5.0 by A place in the city A quick stop over with sufficient comfort and close proximity to restaurants, shopping etc. October 21, 2014
Rated 5.0 out of 5.0 by Große Zimmer, gute Betten, sauber, netter Service Wir waren im Holiday Inn Berkshires für drei Nächte und es hat uns sehr gut gefallen: Das Zimmer war sehr groß, mit einem übergroßen King-Size-Bed, Sessel, Tisch, Schreibtisch und -stuhl, genügend Ablagen, einem großen Dielenbereich mit Garderobe und schönem Badezimmer. Es fehlet an nichts, alles sehr sauber und gepflegt. Das Frühstück ist ansprechend und lecker, große Portionen. Die Lage ist gut, kurzer Fußweg zum MassMOCA, als Ausgangspunkt für Ausflüge in die Berkshires oder nach Vermont sehr gut geeignet. October 19, 2014
Rated 5.0 out of 5.0 by Great service, highly recommended Great service, highly recommended, nice accomodations October 16, 2014
Rated 4.0 out of 5.0 by Comfortable spacious rooms The rooms were clean, comfortable and well furnished. The entryway lighting in the room and the bathroom lighting could have been a little better but overall it was a very pleasant stay. October 15, 2014
Rated 5.0 out of 5.0 by Courtesy We only stayed one night and were interested in directions to get to a few different places. The girl at the desk ran them off on Mapquest--they were cordial and quick to please. October 14, 2014
Rated 5.0 out of 5.0 by Always Happy We stay here whenever we visit the Berkshires. It is like a home away from home. We know what to expect and are never disappointed. October 14, 2014
Rated 5.0 out of 5.0 by Beautiful setting close to everthing in North Adams We enjoyed our stay in North Adams, the fall colors were beautiful and we were able to have a reunion with the people from California we met last year, The rooms were comfortable and had good views, The baths were clean and lighting good. A little short on closet space October 12, 2014
Rated 2.0 out of 5.0 by 21 minutes too soon Property sorely needs renovation. Carpet in room was gross. Not chambermaids fault carpet nasty. Drove 6 hours and arrived 21 minutes before 3:00 pm checkin time. We were told to come back in 21 minutes to check in...ridiculous. Restaurant was empty for breakfast & we were told we could not have one of many empty window seats. We were instead seated in middle of empty room. Tip - odd number rooms have downtown view. First room we were given had no view and was next to loud soda machine. We took a downgrade to get a better view with less noise. Go figure. Room was as clean as possible but dilapidated. See picture attached of view from edge of the bed. Staff seemed less than enthused and going through the motions. Not the best H Inn we've stayed in. October 11, 2014
Rated 5.0 out of 5.0 by great place to stay and visit - great location My elderly mom 91 asked to return here again this year for the fall foilage. We were going to head to Vermont but mom asked to return to North Adams as our trip last year was the best ! We had a larger double queen -- very comfortable and was so pleased to see a bar on the shower wall. We plan another trip this coming year - I know what to expect staying at a Holiday Inn - never disappointed. Staff were great and allowed us to lleave a little later due to mom not able to quickly get up and go. I truly appreciate this- the woman at the front desk was sweet ! October 10, 2014
Rated 5.0 out of 5.0 by North Adams MA Good place to stay in North Adams. Centrally located good parking October 9, 2014
Rated 2.0 out of 5.0 by Fall Foliage Parade Weekend Booked 3 rooms on the corporate website. Upon check in had to argue with the general manager and produce a copy of my reservation to prove the price they were charging was well in excess of what I had reserved. They had already charged two of the rooms to my family members and had to provide a refund, again after having to prove the rate. The hotel possibly requires full payment in advance of your stay if booked directly (it's happened to our party in the past). The corporate website allows for cancellation one day before check in with no penalty and no pre-payment. The website also offers the lowest possible rate. Do not trust the hotel management, ensure they fix any billing errors immediately and check that your quoted rate is what is actually charged to your account. Avoid adjoining rooms unless that it is your intent. There is no sound insulation in the doors adjoining the rooms and you will hear your neighbors clearly for better or worse. Avoid the train track side rooms, the engine noise is very loud, especially at night when they run more frequently. October 8, 2014
Rated 5.0 out of 5.0 by Short but pleasant stay We came to visit family and to see the new addition to the Clark. Very nice room, clean and comfortable. October 2, 2014
Rated 5.0 out of 5.0 by Excellent service and atmosphere We had a large group staying and everyone was pleased with their rooms and service. The staff was extremely helpful and the rooms were clean and very comfortable. October 2, 2014
Rated 5.0 out of 5.0 by Comfortable Nice accomodations. Nice area of town, friendly staff. October 2, 2014
Rated 5.0 out of 5.0 by convenient location Family lives in area and we attended a wedding ay Mass Moca our needs we met for the event October 1, 2014
Rated 5.0 out of 5.0 by Convenient to town and MassMoCA Up-to-date rooms; nice pool, hot-tub, sauna, and exercise facility; accommodating staff. September 29, 2014
Rated 4.0 out of 5.0 by Nice return visit We returned to the Holiday Inn Berkshires to make it our home away from home for the Fresh Grass festival at Mass MoCA. Enjoyed the festival and enjoyed our return visit to the Holiday Inn Berkshires. September 28, 2014
Rated 5.0 out of 5.0 by Great service, excellent hotel I hadn't stayed in a Holiday Inn for many years, I was totally impressed. The front desk staff were professional, efficient and super friendly. The room was great, extremely clean. Bed and pillows were so comfortable which is unusual to find in hotels. I will definitely stay again! September 18, 2014
Rated 5.0 out of 5.0 by excellent hotel great service, nice place, good location, good value. September 16, 2014
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