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Rated 4.4 out of 5 by 177 reviewers.
Rated 5.0 out of 5.0 by Friendly, helpful staff Great place to stay. Everyone was very friendly and helpful. Food was great. Would book again here in a minute. December 20, 2014
Rated 5.0 out of 5.0 by Comfortable hotel stay My stay was comfortable and quiet. The room was clean, neat and pleasant. December 19, 2014
Rated 4.0 out of 5.0 by Great service The staff in all areas of the hotel were friendly and helpful. Whether checking in, out, or in the restaurant, they were always willing to help and very efficient in their service. December 18, 2014
Rated 5.0 out of 5.0 by Great Staff and food Just stayed one night, very nice people and breakfast was a wonderful deal and cooked perfectly. December 18, 2014
Rated 5.0 out of 5.0 by Berkshires Holiday Inn I recommend this hotel as my wife and I have stayed there frequently for family gatherings December 18, 2014
Rated 4.0 out of 5.0 by Comfortable stay and helpful, friendly staff The staff was very helpful to me while I had a problem with my luggage arriving from the airline I had traveled with. They also allowed me to use the front desk phone several times as my carrier (T-Mobile) does not have coverage in the area. There was a minor issue with the noise level from the in-room heater. However, I never brought this to the attention of the staff so I can't speak to how they would have responded. Overall, a comfortable and friendly experience. December 5, 2014
Rated 5.0 out of 5.0 by Love the hotel and staff Location is perfect, overlooking Main St. Staff is very welcoming and accommodating. The rooms are clean, spacious. The overall atmosphere of the hotel makes it one of my favorite hotels we have ever stayed at. December 4, 2014
Rated 5.0 out of 5.0 by Awesome staff, very clean and comfortable. Each year, this location does not disappoint. I can't speak of any other location but the Berkshires staff is really great. The room is always clean and comfortable, the pool and jacuzzi always clean and working. They added a great ping pong table (wish the hockey table was normal sized/worked) but really simply cannot complain. Everyone is friendly, helpful and room is always presented well! Highly recommend. December 4, 2014
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