Rated 4.6 out of 5 by 72
Rated 5.0 out of 5.0 by LogosLGV airport shuttle
our only complaint is when the shuttle arrived at 5am, it was already full of luggage and could not accommodate most of our group's luggage. We did have 2 cars available to us, so we were able to utilize them for most of the luggage. Other than that, the hotel is great and the front staff was very friendly and helpful, allowing us to store our excess luggage downstairs vs. taking it up to our rooms.
December 9, 2013
Rated 5.0 out of 5.0 by 2013MEC Overall "FABULOUS!"
For an airport hotel, it is just amazing to me how they can be so exceptional in all qualities!!! This place is my very favorite of all airport hotels I have stayed in.
Thank you - Holiday Inn for a wonderful stay each and every time I stay with you!
December 8, 2013
Rated 1.0 out of 5.0 by Jrnalley Not the best...
Front desk upon entry was very nice, but the room was far from what I am used to. The heater did not work, maintenance came to the room, said he got it going but the room never got over 65 degrees. Hotel didn't seem that worried about it and nothing was done to try and make my stay more comfortable. I will be going back to another property next week as I travel to Charleston weekly. No gift bag for platinum members was given either. That's not a biggie but is always very nice.
December 7, 2013
Rated 4.0 out of 5.0 by HoldFast82 Heater Broken - Room Uncomfortably Cold
Overall all my stay was good except for the temperature of the room. It was so cold I was unable to complete some work that I had planned for the evening. A tech was in the room earlier in the day and supposedly checked the system, put a sticker on the heater itself, directing control only from the thermostat on the wall. Unfortunately while the blower would blow, it was consistently cold air. Everything else about the hotel and the stay was superb.
November 17, 2013
Rated 5.0 out of 5.0 by Lindsey347 Wonderful!
Great hotel! First the check in process was quick and the clerk was friendly and genuine. The room was very comfortable, clean and up to date. Room was also larger than expected. Loved the bathroom! The only hiccup was the food. But then I only ordered soup and salad to take back to the room. Portion was smaller than anticipated and nothing special. Would eat there again and try something else. Will definetly stay here again.
November 16, 2013
Rated 4.0 out of 5.0 by SUJIT77 Good Hotel but breakfast OK
Stayed at HolidayInn for 3nights. It is very conveniently located near the airport.
On the first day tried the breakfast since it was included as part of the Corporate rate. It was cold to begin with and then later after presenting the coupon (for free breakfast) was going be charged $14.5. Had to clarify with Manager who then said sorry was a mistake. The breakfast offered is definitely not worth $14.5 if anyone needs to pay for it.
Next 2 days chose to have breakfast at the Denny's next door.
Water was hot in the shower in room 316 but surely had very low flow. Another coworker on the fifth floor had a similar flow issue.
November 14, 2013
Rated 5.0 out of 5.0 by ltabor85 Honeymoon
We stayed here the day before we left for our honeymoon, and the evening we returned from our honeymoon and it was excellent both times! The beds were extremely comfortable and the bathroom was very nice. They gave us a complimentary breakfast on the morning after our wedding, and it was delicious.
They also have a 24 hour airport shuttle service and allowed us to leave our car at the hotel free of charge. It was perfect! Highly recommend it!
November 11, 2013
Rated 3.0 out of 5.0 by locnessy81 Close to Conference Center
The hotel is pretty average, but you can't beat the 7 minute walk into the convention center. If you won't have a car for the visit - this hotel is not at all centrally located and is about a 15 minute talk from any not fast food. There is a Panera but it's probably about a half a mile way away.
Cell phone service and the hotel internet is spotty at best in this entire hotel and my conference didn't spring for any internet at the conference center so it made for a difficult trip.
November 9, 2013