Rated 4.6 out of 5 by 241
Rated 4.0 out of 5.0 Good hotel
very good hotel overall. easy to reserve, service is friendly, room is clean, the only thing is air condition is a little noisy.
April 11, 2015
Rated 5.0 out of 5.0 by rdonline Clean, Safe and Comfortable
The room was very nice and everything was very clean. The location was great for the business seminar that I attended.
April 9, 2015
Rated 5.0 out of 5.0 by D. W .D. friendly service
Staff was friendly. Rooms were clean and comfortable. However being a platinum I was not given the option of a welcome snack or extra points when I checked in. I asked about this when I was checking out and the staff membered smiled and gave me the extra points. It made me feel like they were trying to avoid offering this benefit.
April 8, 2015
Rated 1.0 out of 5.0 by Macaroni1966 Clean Room Wanted
I'm a retired salesman that traveled most of the U.S. for 40 years. When it comes to hotels, high-end or low-end, I know what's clean, reasonably clean, and just down-right dirty, especially at Holiday Inn properties where I stayed more than any other hotel in my lifetime.
The room I rented in this hotel was just down-right dirty. I'm talking about dirty from months/years of staff just barely hitting the surfaces, changing the linens and maybe vacuuming the carpet before the next guest.
This kind of dirt and neglect is not isolated in a single room or just a few rooms in any hotel. So I'm sure all the rooms in this hotel have this condition in varying degrees.
It's a shame because the other customer aspects of this property at least appeared to be good.
April 3, 2015
Rated 5.0 out of 5.0 by MK25 Enjoyed our stay
Hotel was in a good location. It was comfortable and we enjoyed our stay. Will most likely stay there again at our next visit to Charleston.
April 2, 2015
Rated 4.0 out of 5.0 by Lisa4N Excellent hotel and Wonderful Staff
I like that the staff were familiar with the local area eateries, entertainment etc. - it is always wonderful when in a new place that when you ask "what is one thing I must do while in ________" - the staff suggests great ideas!
Love the look of the hotel. Really warm ....and pretty.
April 1, 2015
Rated 5.0 out of 5.0 by MisaelB Great Experience
Had a great experience while staying at the hotel. The staff was courteous and friendly. Will definitely stay here again the next time I am in town.
March 30, 2015
Rated 5.0 out of 5.0 by Mom93 Recommend This Hotel
The hotel and room were clean and well maintained. The area was quiet even though located near the airport and right off the interstate. Staff was friendly and helpful. We stayed on the top floor so I am sure that aided in the quietness of the hotel by not hearing the room above but we were also not disturbed by noise from either side. No annoying noise from the airport. Convenient to downtown and the beaches. Near shopping and restaurants. The mattress was a little uncomfortabel thus the 4 rating on sleep quality but I don't hold that against the hotel. We all have different likes in mattresses.
March 29, 2015