Rated 4.8 out of 5 by 149
Rated 5.0 out of 5.0 by Sue1201 Great Front Desk Agents,
This is a very nice hotel and well located. Staff is A1 grade. The rooms are modern, very clean and comfortable.
August 15, 2014
Rated 5.0 out of 5.0 by the librarian Clean room and great price
We enjoyed our stay. The staff were professional and efficient. The room was clean and comfortable. When we travel we try to stay with Holiday Inn Express as often as we can.
August 10, 2014
Rated 5.0 out of 5.0 by brogan Great staff and well proportioned room
Great stay! We arrived at 3:30 am. I had called ahead to make the staff aware of the lateness of our arrival. The lady on the phone stated she would make a note of it and that she wished us safe travel. When we arrived at 3:30 am, I was greeted by the front desk person with a "Oh, we are so glad you are finally here! We have been looking forward to your arrival. Glad you are here safely now". I was so very impressed with their genuine friendliness. I will not hesitate to recommend this hotel to friends and family when we go back to Charleston, this is where we will stay!
August 10, 2014
Rated 4.0 out of 5.0 by PhillyKen357 Charleston Trip
Good hotel, great value for the money, very comfortable and secure.
August 7, 2014
Rated 5.0 out of 5.0 by beccacat Great experience
We have stayed here numerous times and have loved it. Rooms have always been clean. Staff has always been friendly and helpful. Breakfast choices are great! Love the evening reception during the weekdays from 5-7pm! (Just wish the staff wouldn't start to pick up until at least 7pm).
August 6, 2014
Rated 4.0 out of 5.0 by afwick Front desk was awesome
During our check-in and check-out, both of our front desk experiences were wonderful. Both people were knowledgeable and friendly.
Our one less than desired experience was during the breakfast hours. The breakfast room hostess was engaged in a lengthy conversation with a guest/friend and all of the hot food items were out for 15-20 minutes. People were inquiring about the hot items, and her conversation continued. She then left the area to go talk on her cell phone. I have never had this experience in any other Holiday Inn Express.
August 4, 2014
Rated 5.0 out of 5.0 by Jon69SC Anniversary Getaway Weekend
Staff was great at check in. Recommended great restaurants downtown. We usually stay in Mt. Pleasant but we were pleasantly surprised with this location and service. Good breakfast with plenty for everyone. Close enough to beach and downtown. Did not want to be bothered first morning so staff called to see if we wanted room cleaned (very professional). We will stay here again.
August 3, 2014
Rated 5.0 out of 5.0 by Valb124 Check in policy
Overall my stay was excellent. There was only one negative impact due to hotel policy not being thoroughly explained for customers paying cash. All front desk staff should ensure that customers have a full understanding of what/why a particular procedure is required to avoid undue stress between the parties involved. The ladies handling breakfast were superb!!!
July 30, 2014