Rated 4.0 out of 5 by 295
Rated 4.0 out of 5.0 by terry9999 Amazing View and great service
I was pleasantly surprised at the convenience of the hotel to the Historic District and at such an affordable price. The staff was very helpful and friendly. The view from the lounge area was amazing! The shuttle runs every 2 hours to the Historic District and was always on time. However I wish they did it hourly instead. The rooms were very clean and the beds comfortable. The bathroom could use a separate light as you have to turn on the vanity area light to get the one in the bathroom to come on which is inconvenient if someone is sleeping. We did not eat in the restaurant as we chose to eat downtown instead.
August 24, 2014
Rated 5.0 out of 5.0 by barbaraG721 pre cruise accomodations
We spent one night and we were able to see quite a bit of Charleston thanks to the location, free shuttle and helpful staff.The breakfast was the typical hotel buffet but the service was good and the view phenomenal!! We felt comfortable leaving our car in the parking lot while we cruised.
Too bad the balcony doors were bolted but I'd return for another short stay.
August 24, 2014
Rated 4.0 out of 5.0 Great Location
Everything was excellent! My only two issues were the bright exterior lights shine into the room at night, and the rates increased a good deal between booking and check in.
August 22, 2014
Rated 5.0 out of 5.0 by Kevo25 The view!
This hotel has one heck of a great view. Especially if you go to the lounge at night or breakfast in the morning.
August 21, 2014
Rated 4.0 out of 5.0 by Hoptown A surprising retreat with a great view
We had a great one-night stay at the hotel and will consider it for future trips to Charleston as well. The free shuttle service was excellent
August 20, 2014
Rated 5.0 out of 5.0 by Woodtstock Great service and always clean
We have been staying at the Riverview many nights during the last three years. Due mainly to medical appointments, but the staff always makes us feel welcome and tries to fulfill our needs. The rooms are always clean and comfortable.
Special thanks to Josh for helping us along the way!!!!
August 19, 2014
Rated 5.0 out of 5.0 by Copa Coming to Charleston
Get value for your money. Close to all attractions, rooms have nice views and staff is friendly
August 15, 2014
Rated 5.0 out of 5.0 by rhl1148 Nice!
The room was very clean, had a fresh odor and well stocked with the necessary amenities. The staff was extremely friendly and accomodating to our questions and needs.The interior areas and outdoor grounds were clean and well maintained. If in the area again, would more than likely stay at the H.I.-Riverview.
August 11, 2014
Rated 5.0 out of 5.0 by wilsonby8 Comfortable Rooms and Great Service
Absolutely love this hotel! will stay here again next time i visit charleston!!!
August 10, 2014
Rated 3.0 out of 5.0 by Howaboutthis Close to Downtown Charleston
I felt as though for the price paid for the hotel room we should've received a free breakfast. The prices in the restaurant were quite pricey.
August 10, 2014
Rated 5.0 out of 5.0 by PJred Quality Guest Accomodations, Professional Staff
When we first arrived at the hotel at approximately 9p.m. there was a young adult event that had apparently just ended. Some of them were loitering in the lobby and just outside the front door entrance. As we entered the lobby, I overheard management taking control of the situation by verifying with other staff as to why the group was loitering and then alerting staff to move the people along in consideration for paying guest. I greatly appreciated his professionalism in meeting the needs the event attendees and hotel guest.
There was nothing I felt could have been improved on in comparision to other comparable hotel accomodations at comparable rates.
August 7, 2014
Rated 5.0 out of 5.0 by lovep i love it.
Spacious room, service employees are nice. Easy access to shops and town. Everything was very nice and above average.
August 6, 2014
Rated 4.0 out of 5.0 by CopChap Better Than Expected
Having read some of the reviews, our family was not expecting the quality of hotel we encountered. While the hotel may be an older facility, it was difficult to detect that. The rooms were nice and clean. The facility was very nice. I would stay there again.
August 6, 2014
Rated 5.0 out of 5.0 by DDSM2014 Great View
Great value for the location and amenities. It was clean and the staff was friendly. I would skip the breakfast buffet though. I would definitely stay here again.
August 6, 2014
Rated 4.0 out of 5.0 by richard81 Friendly, helpful staff and excellent location.
Every conversation with the staff was met with friendly and helpful responses. The location of the hotel is also an excellent place to get to all the downtown locations.
August 4, 2014
Rated 3.0 out of 5.0 by David1946 Was In Charleston for Business
The Holiday in river-view was in a fairly useful area, due to traffic getting out of the parking lot could be quite nightmarish at times. Accommodations were scant and like most things in Charleston unreasonably priced. The Holiday inn was pretty much just a place for a bed I could sleep in to be kept, and it served that purpose admirably.
I will more than likely be looking for another hotel, when I return for Charleston because there was nothing really to bring me back to this Hotel sadly.
Also Breakfast was $10.
This is America, I think free breakfast is sort of a prerequisite for any and all Hotels.
If you feel differently, please adjust your standard.
August 4, 2014
Rated 4.0 out of 5.0 by Reagan15 clean, great location close to hospital
We had to stay at the hotel for several days due to appointments at MUSC. We received a discount and the front desk clerks were very helpful with information about directions, transportation, etc. The room was clean, very nice and the restaurant on the top floor was amazing. The only complaints I have are the hotel shuttle. It was late leaving the hotel and it was an hour late picking us up. There was also a horrible odor in the hall and an industrial fan ran all night. I believe it was there to dispel the odor. Other than that, the staff was friendly, the rooms were nicely decorated and clean, and the ammenities were nice as well. We will stay there again.
August 4, 2014
Rated 4.0 out of 5.0 by Beachbum1001 Great stay but front staff needs to be nicer
We booked our room a month in advance and asked for a room with a view. We get there and was got a room without a view when we asked the front person say we could for a higher price. So we asked to speak to the manager and tgen the front person snickered and said really and we said yes. The front person was very rude and cocky. The manager on duty came out and as I was starting to explain the situtation he informs me he heard about 1/2 of the story already. So after all the comotion we finally got our room with the view. I almost left due to being embarrassed. After we were settled we took advantage of Happy Hour in the lounge. The staff in the lounge were Amazingly Sweet . This was our 2nd visit to this location and was almost our last.
August 3, 2014
Rated 5.0 out of 5.0 by kythoro Great Stay
Free parking, free shuttle service, free tour pick up/drop off, USA Today at door every morning, waterfront/pool view and very warm courteous staff. I will definitely return to River view Holiday Inn.
August 2, 2014
Rated 3.0 out of 5.0 by Lynnothappy Breakfast
We used the bar in the evening our waitress was fantastic sorry we could not say the same for our breakfast experience food was cold or just not there no toaster and no one to make toast waitress not a happy lady
August 1, 2014
Rated 4.0 out of 5.0 by kmap kmap
Everything was great except for a woman that was not a guest was in the lobby on the computer all the time. She told me she was with the FBI & had smacked a guy in the face the night before in the lobby for talking to loud. She sits at the computer & uses horrible profanity out loud, laughs uncontrollably out loud. I told front desk about it one night, but she was back the next day before 11 a.m. She made me very uncomfortable!!! and everyone around as well!!! Don't understand why she is allowed to hang out there, especially she is not a registered guest. Front desk told me she comes in everyday like it is a library.
July 31, 2014
Rated 5.0 out of 5.0 by eve rn great front desk
Demure was great, has an infectious smile and pleasant personality. Bartender (forget his name) was awesome, he worked the 3p-11p shift Tuesday night!
July 30, 2014
Rated 5.0 out of 5.0 by Dave in Connecticut Best Hotel in Charleston, SC
Great experience. Liz at the front desk was the best. Restaurant had great view and reasonably priced. Rooms have great view of the river. All the staff worked really hard to make it an enjoyable experience for everyone. Free shuttle to/from downtowan was really convenient. AAA+++++++
July 30, 2014
Rated 4.0 out of 5.0 by ya'll No Comps!
The staff were extremely polite and courteous; in fact, they were very gracious hosts. The rooms were in great condition considering the age of the establishment. The only negative was that there was a fire alarm set off on the sixth floor which required evacuation of the building. I was at the restaurant / bar at the time. Later that evening I returned to the restaurant / bar for an evening meal and drinks. I was asked to pay for the drinks which I had before the false fire alarm. I thought they would have written off the tab of those2 drinks because of the evacuation. I am sure they did not collect on those eating or drinking that did not return that evening. By the way I gladly paid my bill.
July 29, 2014
Rated 4.0 out of 5.0 by luna340 AMAZING VIEW
Great hotel for the view, close to charleston but you would have to drive everywhere if you want to go to the historic area
July 29, 2014
Rated 3.0 out of 5.0 by retiredpopowife comfortable but not clean
This was a general run of the mill hotel. Nothing special about it. The staff was very nice and helpful. It is an older hotel, alittle run down. The bedding is not a nice as Holiday Inn Express, which is where we normally stay. It is difficult to get out of the parking lot and onto the highway due to high traffic volumn. Our restroom and vanity area where very dirty. The front desk sent someone to clean it but she left it only half clean. I ended up cleaning up hair that was left behind. I would not recommend this hotel bc there are other much nice hotels in the area.
July 28, 2014
Rated 4.0 out of 5.0 by Bulsey 1 night stay
It appeared to be a very old hotel;but very nice still. The balcony was blocked off for safety reasons. The veiw was terrible from the side of the hotel that we were at. Otherwise it is a nice place.
July 26, 2014
Rated 1.0 out of 5.0 by CJA5 Never again...horrible
There is no other way to describe our stay. Horrible. Our room started with 1/2 roll of toilet paper with no spare. Had to call front desk and wait for TP. The toilet never worked properly which resulted in calling for a plunger. We were getting ready for a wedding so time was short for everyone to use the shower. The hotel maintenance man came to the door when I was in the shower. One of my kids let him in. Instead of knocking on the closed bathroom door - and the shower water running- he opened the door and I was exiting shower- exposed.. He had a clear visual. I screamed. I went to the front desk to inform them what happened and was rudely told by Mary Bethany, we'll you called for the plunger. She was rude beyond acceptable standards in customer service jobs. She was outright RUDE. I asked for the manager on duty, she said they were not there. She made no apology and instead got nastier. Finally the young gentleman whom was working the front desk with her, came over and offered a sincere apology. I think he was embarrassed and tried to do what should have been done from the beginning. We were moved to a different room as the toilet was not repairable. In the new room the sheets on the bed were so very thread worn thin and "nubby". The nubs were a dark color that stood out on the dingy white sheet. It was gross. I have photos that I am happy to share as proof. I had a new sheet delivered to room and when we checked out the next morning I gave them the nubby sheet saying nothing,. The on duty desk person looked at the gross sheet and made a face like this is gross. I said yes this was on our bed...I walked out the door NEVER to return. In fact I do not think we will be staying at any Holiday Inn any time soon.
July 24, 2014
Rated 4.0 out of 5.0 by caroline1112 needs upgrade
we had my sons rehersal dinner there on the 14th floor and the view was beautiful and the food and staff were excellent. I was not pleased with the room at all, It really is old and sev of my guests said the same thing. I could tell there is just so much you can do without tearing the entire building down .You
had attempted to upgrade but there is just so much you can do. I found crumbs of doritas on the bathroom floor and that wasnt pleasant to walk into. When you took a shower, there was no fan so the entire bathroom fogged up. The carpet needed replacing and was dirty. Its impossible to put make up on because of the mirrors. For the same price or cheaper. I would def stay somewhere more up to date. I would go there and have a drink on the 14th floor for the view is beautiful.
July 23, 2014
Rated 2.0 out of 5.0 by Sweetybp Expensive
The quality did not match the price. The food at the restraunt was HORRIBLE as well as the service.
July 23, 2014